Filter
870
Featured
Free Access
687
Key Guidance
26
Top Insights
18
Topics
COVID-19 Communication
236
HIV / AIDS Communication
128
Vaccination Campaigns & Vaccine Hesitancy
91
Health Campaigns: Experiences
90
Health Disinformation & Misinformation
79
Health Communication
58
Health Campaigns: Planning & Implementation
58
Behaviour Change Communication
54
Sexual Health Communication, Reproductive Health Education, Family Planning
46
Health Radio Programmes
43
Infectious Diseases' Outbreak Communication
42
COVID-19 Pandemic: Effects on Journalism, Media & Communication
42
Health Journalism
41
Health Campaigns: Monitoring & Evaluation
40
Child Health, Mother & Child Care Communication
37
Edutainment Health Programmes
33
Health Campaigns: Effects & Effectiveness
29
Digital Healthcare & Information, Mobile Health, E-Health, Telemedicine
28
WASH Communication (Water, Sanitation, Hygiene)
27
Suicide Reporting & Media Representation
23
Food / Nutrition Communication & Media Representation
22
Mental Health Reporting & Media Representation
21
Edutainment Television Programmes
20
Tuberculosis Communication
20
Malaria Communication
19
Health Campaigns: Concepts & Strategies
18
People with Disabilities: Reporting & Media Representation
18
People with Disabilities: Advocacy & Empowerment
16
Emergency Health Communication
15
Behaviour Change Campaigns
14
Countering Hate Speech, Disinformation & Propaganda
13
Health Information Materials
13
Polio Communication
13
People with Disabilities: Tailored ICT & Media Products
13
Counselling
12
Safety of Journalists, Safety Risks of Media Workers
12
Helplines, Hotlines
12
Health Information Access & Use
11
Countering Misinformation & Rumours
11
People with Disabilities & Communication / Media
11
COVID-19 Pandemic: Economic, Political and Social Effects
11
Edutainment Radio Programmes
10
Disinformation, Misinformation, Fake News
10
Conspiracy Narratives, Conspiracy Theories
10
Health Campaigns: Message Design
10
Media Assistance: Health Communication
10
Addiction Reporting, Media Representation & Prevention
9
Trust in the Media, Credibility of Media
8
Theatre for Development
8
Facebook
8
Twitter & Microblogs
8
Trust Building in Health & Emergency Communication
8
Alcohol Abuse: Prevention & Media Representation
8
Cancer Prevention, Cancer Communication
8
Health Television Programmes
8
Tobacco Counter-Marketing, Smoking Cessation Campaigning, Nicotine Addiction Reporting
8
COVID-19 Pandemic & Religion
8
Advocacy
7
Digital & Social Media Use: Youth
7
Development Communication, Communication for Development (C4D)
7
Health Communication in Social Media, User-Generated Contents
7
People with Disabilities: Access to & Use of ICT and Media
7
Youth Radio Programmes, Youth Radio Stations, School Radios
7
Science Communication & Research Dissemination
7
Participatory Videos & Community Filmmaking
6
Storytelling
6
Development Communication: Effects & Effectiveness
6
Entertainment Education, Edutainment
6
Disaster Risk & Preparedness Communication, Disaster Prevention Communication
6
Therapeutical Use of Communication & Media
6
Media Use, Media Consumption
5
Campaigning: Planning & Implementation
5
Crisis Communication
5
Community Radio Contents & Programming
5
Rumours & Rumour Management
5
Edutainment Campaigns: Effects & Effectiveness
5
Health Communication: Disadvantaged Groups, Minorities, Hard-to-Reach Audiences
5
Environmental Communication
5
Journalism Ethics
5
Fact-Checking & Verification of Sources
5
Good Practice Examples
5
Media Effects
5
Access to Public Information, Freedom of Information, Right to Information
4
Children's Books & Literature
4
Campaigning: Message Design
4
Educational Films & Videos
4
Films in Health Communication
4
Communication Strategies
4
Government Communication Strategies
4
Community Radios
4
Edutainment Campaigns: Experiences
4
Climate Change Communication, Climate Journalism
4
Gender in Health Communication
4
Health Communication & Campaigns: Youth
4
Health: Media Representation (Factual & Fictional)
4
Religion in Health Communication
4
Risk Communication
4
Persuasive Communication
4
Participatory Action Research
4
Youth, Adolescents
4
Youth: Media Representation & Reporting
4
Television Advertising
3
Advocacy Campaigns
3
Media Advocacy, Media Activism
3
Digital & Social Media Use, Internet Use
3
Interactive Radio: Audience Participation, Interaction & Feedback
3
Media Use: Children
3
Campaigning: Evaluation, Monitoring, Impact Assessment
3
Cinema
3
Participatory Communication
3
Development Communication Projects: Case Studies
3
Visual Aids for Development
3
Social Media
3
Disaster & Humanitarian Crisis Communication
3
Disaster & Humanitarian Crisis Information Management
3
Foreign Disinformation, Foreign Information Manipulation Operations, Foreign Propaganda
3
Educational Print Materials
3
Health Education
3
Medicines, Medical Drugs
3
China: Transnational Information Operations, International Broadcasting, Public Diplomacy
3
Journalists Dealing with Risks & Threats, Resilience & Wellbeing of Media Workers
3
Science Journalism
3
Migrants & Refugees: Tailor-Made Media Products & Information Services
3
Blind & Visually Impaired People
3
Deaf & Hard of Hearing People
3
Remote Work, Teleworking, Working from Home
3
Youth Cultures, Youth Milieus, Youth Identities
3
Advertising Effects: Children
2
Radio Spots
2
Agricultural Information & Extension
2
Audience Clubs & Listener Groups
2
Audience Feedback, Interaction & Participation
2
Information Needs in Disasters & Humanitarian Crises
2
Information Needs: Migrants
2
Mobile Phone Use: Minorities
2
Media Use: Rural Populations
2
Media Use: Urban Populations
2
Media Use: Youth
2
Radio Consumption, Radio Use, Radio Audiences
2
Campaigning
2
Campaigning: Target Groups
2
Children and Media
2
Child Abuse: Digital Media
2
Child Protection Online
2
Educational Comics & Comics for Development
2
Puppetry
2
Freedom of Expression
2
Media Freedom, Press Freedom
2
Social Marketing
2
Conflict Reporting, Armed Conflict Reporting
2
Trauma, Coping with Trauma, Trauma Therapy
2
Content Analysis (Research Method)
2
ICT / Internet Projects (Development Aid)
2
Behaviour Change Communication: Effects & Effectiveness
2
Communicating Development Projects, Media in Development Programmes
2
Communication for Social Change
2
Development Communication Research
2
Edutainment Campaigns: Monitoring & Evaluation
2
Edutainment: Youth
2
Algorithms & Big Data
2
Digital Financial Services, Mobile Banking, Mobile Payphone Business
2
Social / Digital Media and ICTs in Disaster & Humanitarian Crisis Management & Prevention
2
TikTok
2
Instagram
2
YouTube
2
Artificial Intelligence
2
Digitalization, Digital Transformation
2
Educational Use of ICTs / Internet
2
Online Learning, E-Learning
2
ICTs and Development
2
Albinism
2
Documentation Systems
2
Media Viability & Financial Sustainability
2
Education and Communication / Media
2
Easy-To-Understand Information, Easy-To-Read Materials, Easy Language
2
Educational Games, Serious Games
2
Educational Policies
2
Teaching & Teaching Methods
2
Elderly People: Tailored ICTs & Media
2
Sports, Sports & Media, Sports Reporting
2
Soap Operas & Telenovelas
2
Communication for Sustainable Development
2
Evaluation Methods, Evaluation Tools
2
Gender-Based Harassment, Intimidation & Violence
2
Gender-Based Harassment, Intimidation & Violence: Media Representation & Reporting
2
Gender Relations
2
Gender-Sensitive Journalism
2
Women (General)
2
Women with Disabilities & Media
2
Neglected Tropical Diseases (NTD)
2
Indigenous Communication
2
Indigenous Peoples, Indigenous Population
2
Indigenous Radio Broadcasting
2
China: Foreign Media Representation & Image Abroad
2
Russia: Foreign Information Operations, International Broadcasting, Public Diplomacy
2
Constructive Journalism, Solution-Oriented Journalism
2
Journalism Education Curricula
2
Media Assistance: Journalism Education & Training
2
Journalistic Style & Language
2
Translations & Translating
2
Interpersonal Communication, Interpersonal Relations
2
Stereotypes in Media & Communication
2
Media & Communication Policies
2
Media Literacy: Youth
2
Media Law & Regulation
2
Failures, Mistakes, Shortcomings: Experiences & Learnings
2
Public Opinion Manipulation
2
Radio Production Skills
2
Radio Dramas, Radio Soap Operas, Radio Fiction
2
Radio Scriptwriting
2
Research in Media & Communication
2
Research Methods
2
Participatory Research Methods
2
Rural Communication, Media in Rural Areas
2
Mobile Phone Use for Social Purposes, Mobiles for Development
2
Youth & Digital Media
2
Access to Internet & Digital Communications
1
Access to Information Laws, Right to Information Regulation
1
Advertising Campaigns
1
Advertising Effects & Impact
1
Advertising Law & Regulation
1
Advertising Literacy: Children
1
Children & Advertising
1
Advocacy & Empowerment: Children
1
Advocacy & Empowerment: Chronically ill People
1
Celebrity Humanitarianism
1
Civic Engagement, Citizen Participation, Civil Society & Media
1
Gender Advocacy & Empowerment, Gender Mainstreaming
1
Mobile Phone Advocacy & Campaigns
1
Agriculture & ICTs, e-Agriculture
1
Audiences & Users
1
Information Needs & Media Use: Refugees & Displaced People
1
Media Diaries
1
Television Use: Children
1
Media Use: Migrants & Diasporas
1
Mobile Phone Use: Women
1
Media Reception & Effects: Youth
1
News Consumption & Information Sources of Media Users
1
Target Groups
1
Campaigning: Experiences
1
Development Communication Campaigns
1
Election Campaigns
1
Public Awareness Campaigns
1
Children: Media Representation & Reporting
1
Children: Early Childhood, Toddlers, Preschoolers
1
Sesame Street (Children's Television Programme)
1
Comics, Cartoons, Caricatures
1
Girls and Media
1
Media & Communication Projects: Children
1
Orphans
1
Christian Television Programmes
1
Theologies of Communication
1
Celebrities, Idols, Stars
1
Documentaries, Television Documentaries, Web Documentaries
1
Feature Films
1
Cybersecurity, Digital Safety, Privacy, Right to Privacy
1
Legal Threats to Media Freedom
1
Censorship
1
Local Government Communication Strategies
1
Public Diplomacy, Cultural Diplomacy
1
International Organizations: Communication Strategies & Practices
1
Nonprofit Public Relations: Design & Implementation
1
Press Releases & Press Conferences
1
Community Communication
1
Comunicación Popular
1
Community Development: Role of Communication & Media
1
Community Mapping
1
Community Media
1
Community Radio Associations & Networks
1
Coordinadora de Medios Populares de Ecuador (CORAPE)
1
Community Reporters, Media Volunteers
1
Groups, Group Communication, Group Development
1
Media Assistance: Indigenous Communication
1
Armed Conflicts
1
Holocaust
1
Land Mines
1
Russia-Ukraine War <2014-
1
Conflict-Sensitive Digital Technology Use & Social Media in Prevention & Transformation
1
Conflict-Sensitive & Peace Journalism
1
Hate Speech, Hate Speech in Social Media
1
Human Rights Protection & Violations: Media Representation & Reporting
1
Human Security Reporting
1
Trauma: Media Representation & Reporting
1
Violence in the Media: Video Games
1
Messages, Message Design, Message Analysis
1
Media Ethnography
1
Visual Anthropology
1
Puppetry in Education
1
Writing & Writing Styles
1
United States Agency for International Development (USAID)
1
Médecins sans Frontières
1
Development Communication: Indigenous & Traditional Communication
1
Soul City (NGO, South Africa)
1
Development Communication: Project Design & Implementation
1
Development Communication: Research Projects
1
Development Communication Tools & Methods
1
Development Journalism & Media Representation of Development Issues
1
Edutainment Campaigns: Concepts & Strategies
1
Edutainment Campaigns: Planning & Implementation
1
Posters for Development & Education
1
Radio for Development
1
Digital Communication, Digital Media
1
Digital Ethics, AI Ethics, Social Media Ethics, Data & Information Ethics
1
Digital Platform & Intermediaries Regulation
1
Digital Skills, Digital Production Skills
1
Digital & Information Literacy
1
E-Governance, E-Democracy
1
Email, Electronic Mail
1
Internet
1
Chatbots
1
Podcasts
1
Online News
1
Content Moderation & Regulation: Social Media
1
Influencers (Social Media)
1
Telegram
1
Development Websites, Blogs & Online Communities
1
Economic Development: Role of ICTs & Media
1
Gender and ICTs / Internet
1
ICT Development Assistance
1
Mobile Phone Markets
1
Disadvantaged & Vulnerable Groups
1
Discrimination in Language & Media
1
Discrimination-Sensitive Language, Minority-Sensitive Journalism
1
Disaster & Humanitarian Crisis Communication: Disadvantaged Groups, Minorities, Hard-To-Reach Audiences
1
Disaster & Humanitarian Crisis Reporting
1
Early Warning: Disasters
1
Famines: Media Representation & Reporting
1
International Humanitarian Crisis Reporting, Foreign Disaster Reporting
1
Radio in Disasters & Humanitarian Crises
1
QAnon (Conspiracy Narrative)
1
Libraries
1
Economics of Media
1
Radio Markets
1
Standards of Living
1
Public Goods, Commons
1
Traffic & Transport Infrastructure
1
Audiobooks & Audio Cassettes
1
Basic Education
1
Education (General)
1
Educational Radio Programmes
1
Environmental Education
1
Illiteracy, Non-Literate Persons
1
Instructional Media & Teaching Materials
1
Digital Educational Materials
1
Media Didactics, Media Use in Education
1
Open, Distance and Digital Education (ODDE)
1
Primary Education
1
Training
1
Workshops & Seminars: Methods, Tools, Planning, Experiences
1
Gaming, Video Games
1
Addiction to Media & Video Games, Effects of Media on Mental Health
1
Humour, Parody, Satire
1
Television Entertainment, Television Entertainment Programmes
1
Television Fiction
1
Environmental Journalism
1
Ethics in Media & Communication
1
Image Ethics, Ethics in Photojournalism
1
Journalism Ethics: Covering Vulnerable Persons
1
Sexuality: Media Representation, Sexually Explicit Media Content, Pornography
1
Social Norms
1
Ubuntu (Ethical Concept of Southern African Origin)
1
Evaluation Criteria, Evaluation Indicators
1
Evaluation Design & Implementation
1
Impact Assessment & Outcome Evaluation
1
Information Products & Services: Evaluation, Monitoring, Impact Assessment
1
Meta Evaluations, Cluster Evaluations
1
Organisational Development & Capacity Building: Evaluation, Monitoring, Impact Assessment
1
Gender and Media, Gender and Communication
1
Female Genital Mutilation (FGM)
1
Women's Radio Programmes
1
Gender Representation & Stereotypes in the Media
1
Media Assistance: Gender Focus
1
Men, Male Identity, Masculinity
1
Food, Food Security, Nutrition
1
Health Communication: Community Involvement
1
Health Data
1
HIV / AIDS (General)
1
Mental Health (General)
1
Indigenous Youth
1
Africa: Foreign Media Representation & Image Abroad
1
UNICEF
1
Journalism
1
Media Assistance: Investigative Journalism
1
Journalism Education & Training
1
Journalists
1
Freelance Journalists & Media Workers
1
Journalists: Professional Identity & Values
1
Labour Market for Journalists
1
Local Journalism
1
Radio Journalism Training & Education
1
Death & Grief: Reporting & Media Representation
1
Election Reporting
1
Social Issues: Reporting & Media Representation
1
Working Conditions of Journalists & Media Personnel
1
Media Assistance
1
Financing Media: Philanthropic Support
1
Media Assistance Donors: Foundations & Private Donors
1
Media Assistance: Effects on Implementing Organizations
1
Media Assistance: Financial Sustainability & Management
1
Media Assistance: Impacts, Effectiveness, Efficiency
1
BBC Media Action
1
Internews
1
Media Assistance: Radio
1
Presentation Skills & Techniques
1
Trust Building: Role of Communication & Media
1
Digital Literacy: Youth
1
Media Literacy: Producing Participatory Videos
1
Media Literacy: Radio
1
Media System Analyses & Typologies
1
Radio Landscapes
1
Human Rights
1
Corporate Social Responsibility
1
Cost-Benefit-Analysis, Cost-Effectiveness, Efficiency
1
Design Thinking
1
Knowledge Management
1
Migration
1
Refugees / Displaced People
1
Media Workers with Disabilities
1
Social Photography
1
Government Policies
1
Populism
1
Framing
1
Public Opinion
1
Press
1
Youth Magazines
1
Television Production
1
Project Impact, Project Effects, Project Effectiveness, Project Efficiency
1
Radio Research Methods
1
Commercial Radios
1
Radio Programas del Perú (RPP) (Radio Network, Peru)
1
Radio Ucamara (Nauta, Peru)
1
Radio Wa (Uganda)
1
Digital Wellbeing, Digital Resilience, Digital Mental Health
1
Emotions in Communication & Media
1
Media Effects Research
1
Social Integration: Role of Media
1
Therapeutical Writing, Memory Books
1
Islamophobia
1
Muslim Digital Media & Online Communities
1
Applied Communication Research
1
Comparative Approaches & Methods in Communication Research
1
Indicators & Indices
1
Participatory Learning and Action (PLA)
1
Photovoice (Participatory Research Method)
1
Appreciative Inquiry (Qualitative Research Method)
1
Focus Groups & Group Discussions (Qualitative Research Method)
1
Interviewing (Qualitative Research Method)
1
Randomised Control Trials & (Quasi-) Experimental Designs
1
Statistical Data: Collection, Analysis & Interpretation
1
Rural Areas, Rural Communities, Rural Development
1
Sexual Violence & Abuse, Rape
1
Witchcraft, Sorcery
1
Civic Coalitions
1
Social Policies
1
Robots, Robotics
1
Software
1
Open Source Software
1
Mobile Phones, Smartphones
1
Digital Contact Tracing
1
Telecommunication Infrastructure
1
Interactive Voice Response (IVR)
1
RT (Russian International Broadcaster, formerly Russia Today)
1
Reality Television Programmes & Daily Talks
1
Postcolonial & Decolonial Communication Approaches
1
Infographics & Data Visualization
1
Youth Films & Videos
1
Youth Media
1
Language
Document type
Countries / Regions
Authors & Publishers
Media focus
Publication Years
Methods applied
Journals
Output Type
Sexual-Health Communication Across and Within Cultures: The Clown Project, Guatemala
Development in Practice, volume 19, issue 4-5 (2009), pp. 560-572
"The synergies created through the careful application of both organic and symbolic communication demonstrably reach those most vulnerable to the spread and impact of HIV and AIDS. The Clown Project uses labour-intensive face-to-face street theatre and dialogue, participatory workshops, and symbolic
...
Cambodia Sentinel Survey 2008: Media Consumption (Radio, Television, Internet and Mobile Phone) and HIV and AIDS Information in the Media
London: BBC World Service Trust (2009), 58 pp.
"In August 2008, the BBC World Service Trust conducted a quantitative midline sentinel survey on HIV and AIDS Knowledge Attitudes and Practice (KAP) and media habits. The Trust has consistently applied a survey methodology using cross-sectional household-based surveys since 2004. The 2008 Sentinel S
...
Healing the Messenger: A Journalist’s Trauma Booklet. Special Edition Kenya
Nairobi; Copenhagen: Kenya Association of Photographers, Illustrators and Designers; Kenya Correspondents Association; Kenya Union of Journalists; International Media Support (IMS) (2009), 38 pp.
"Providing counseling for reporters who have witnessed some of the worst things that can happen to humanity – with no tools to handle the emotional shock – was identified as one of the most imminent and crucial needs for support to Kenyan media practitioners in the aftermath of the disputed Dece
...
Untold: Stories in a Time of HIV & AIDS. Audience Reception and Capacity Building Report
Soul City (2009), 24 pp.
"The Untold films bear testimony to the success of the skills development element of this Regional Programme initiative. The fact that these television dramas were developed, written, directed and produced in Botswana, Lesotho, Malawi, Mozambique, Namibia, South Africa, Swaziland, Zambia and Zimbabw
...
Media Coverage of HIV/AIDS and TB Issues in Ethiopia: Challenges and Opportunities
Kampala: Panos Eastern Africa (2009), viii, 46 pp.
Panos Southern Africa’s Communicating HIV and AIDS in Southern Africa Project, 2005–2008
Stockholm: Swedish International Development Cooperation Agency (Sida) (2009), 29 pp.
"The PANOS radio listening clubs have proved to be an effective means of communicating not only HIV and AIDS issues but other development issues within communities. The female radio clubs proved more effective than the male radio clubs. Interviews revealed that communities with the radio listening c
...
Media Messages and Public Health: A Decisions Approach to Content Analysis
New York; London: Routledge (2009), xvii, 270 pp.
"Media Messages and Public Health addresses the full range of methodological and conceptual issues involved in content analysis research, specifically focused on public health-related messages and behaviors. Uniquely tailored to the challenges faced by content researchers interested in the study of
...
Achieving Polio Eradication: A Review of Health Communication Evidence and Lessons Learned in India and Pakistan
Bulletin of the World Health Organization, issue 87 (2009), pp. 624-630
"This review examines polio communication efforts in India and Pakistan between the years 2000 and 2007. It shows how epidemiological, social and behavioural data guide communication strategies that have contributed to increased levels of polio immunity, particularly among underserved and hard-to-re
...
Getting the Story and Telling it Right: HIV on TV. A Handbook for Television Producers and Trainers
Key Guidance
Paris: UNESCO (2009), iv, 130 pp.
"In addition to access to scientific information on HIV and AIDS, TV producers need skills to use new information technologies; talent to hold the interest of the public audience and inspiration to report sensitively and creatively about HIV and AIDS. The effort is huge but it pays off when air-time
...
A 10-Year Systematic Review of HIV/AIDS Mass Communication Campaigns: Have We Made Progress?
Top Insights
Journal of Health Communication, volume 14 (2009), pp. 15-42
"The purpose of the current study was to conduct a 10-year systematic review of HIV/AIDS mass communication campaigns focused on sexual behavior, HIV testing, or both (1998-2007) and to compare the results with the last comprehensive review of such campaigns, conducted by Myhre and Flora (2000). A c
...
Cine-Therapie / Film-Therapie. Eine erste Bibliographie
Hamburg: Universität Hamburg, Institut für Germanistik (2009), 10 pp.
"Darüber können viele, die in der Bildungsarbeit der Akademien versuchen, mit allgemeinem Publikum über Themen ins Gespräch zu kommen, die tabuisiert, traumatisiert, intimisiert oder sonstwie blockiert sind, berichten: Setzt man Filme als Katalysatoren des Gesprächs ein, wird es vielen möglich
...
TV Soap Operas in HIV Education: Reaching Out with Popular Entertainment
Top Insights
Eschborn: German HIV Peer Review Group (PRG); Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) (2009), 38 pp.
"This publication looks closely at cases where Germany has supported the production and broadcast of television soap operas as key components of Behavior Change Communication (BCC) in three very different countries with three very different HIV epidemics: In Kyrgyzstan, the epidemic is largely conce
...
HIV and AIDS Advocacy & Media Relations: Handbook for Religious Leaders
New York: Religions for Peace (2008), 51 pp.
PMI Communication and Social Mobilization Guidelines
Washington, DC: President's Malaria Initiative (2008), 60 pp.
"Achieving and maintaining the goals of the President’s Malaria Initiative (PMI) and of national malaria programs depend on correct and consistent use of insecticide-treated nets (ITNs), acceptance of indoor residual spraying (IRS), and adherence to treatment and prevention therapies. Past malaria
...
Feel! Think! Act! A Guide to Interactive Drama for Sexual and Reproductive Health with Young People
Key Guidance
Brighton: International HIVAIDS Alliance (2008), 188 pp.
Soul Buddyz Tomorrow is Ours: Evaluation Report 2008
Dunkeld West: Soul City Institute (2008), 24 pp.
"Soul Buddyz, an initiative of the Soul City Institute for Health and Development Communication (IHDC), in partnership with the South African Broadcasting Corporation (SABC), is a multi-media intervention targeting children aged 8 to 14 in South Africa. The intervention is focused on the promotion o
...
Interviewing & Counselling at the Grassroots: A Manual for People in Developing Countries Wishing to Improve Their Interviewing and Counselling Skills
Amsterdam: Networklearning (2008), 37 pp.
"This manual is, firstly, about Interviewing (Section Two). This is the art and skill of getting the information you need from someone. Information may be facts – perhaps those needed to register a new client - or you might want to go further, looking perhaps for an understanding of the new contac
...