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"The recommendations in these guidelines provide overarching, evidence-based guidance on how risk communication should be practised in an emergency. The recommendations also guide countries on building capacity for communicating risk during health emergencies. Specific step-by-step instructions are ... more
"Beneficiary Communication is a program which emphasizes the use of communication equipment in passing relevant, timely and accurate lifesaving information to communities. The program supports an environment of transparency and accountability through creation of feedback mechanism. It is about provi ... more
"This Radio Distribution Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience conducting radio distributions within the United Nations Protection of Civilians sites (PoCs) and surrounding communities [...] “Part I. Context” describes th ... more
"A Framework for Data Sharing in Practice, Part II, is a collective outcome document from two meetings held in 2017, one in New York in May and a follow-up in Copenhagen in December. The meetings were held with support from OCHA’s Centre for Humanitarian Data. The objective of these meetings was t ... more

Humanitarian Response and Media in the Arab Gulf Countries

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 329-340
"Two major media revolutions transformed the humanitarian response to disasters facing the Arab Gulf States, namely the 1991 launch of Pan-Arab satellite TV channels, and the 2010 advent of social media. Drawing on her own professional experience, the author argues that both media revolutions have h ... more
"This article examines the diverse factors shaping the involvement of non-governmental organisation (NGO) with humanitarian photography, paying particular attention to cooperative relationships with photojournalists intended to facilitate the generation of visual coverage of crises otherwise margina ... more
"In this essay, a different way to approach reporting on natural disasters has been suggested. It requires news reporters and their editors to recognize that there are progressive unions and allied organizations that exist, and because of their rootedness in their various communities across the coun ... more
"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of ... more
"Internews’ Humanitarian Information Service in Haiti, which ran from October 2016 to February 2017, was a DFID funded humanitarian project with the goal to improve the quality of timely and actionable information exchanges with Haitian communities affected by Hurricane Matthew. Internews’ two-w ... more
"When we hear stories of distant humanitarian crises, we often feel sympathy for victims, but may stop short of taking action to help. Past research indicates that media portrayals of distant suffering can promote helping behavior by eliciting sympathy, while those that prompt a more rational respon ... more
"Heather Bourbeau finds that in a crisis, media professionals and humanitarian aid providers negotiate a delicate balance between thorough and consistent coverage, and coverage that sensationalizes a crisis and leads to hysteria, misery, and fatigue. In "F" Bourbeau compares the media coverage of th ... more
"This study examines media coverage of the 2011–2012 famine in Somalia by the websites of BBC News, CNN and Al-Jazeera. Using a combination of quantitative and qualitative content analyses, it explores why coverage of the famine began as late as it did, despite ample evidence of its inevitable unf ... more
"As the world's urban poor increase in numbers, they become acutely vulnerable to hazards from extreme weather events. On 8 November 2013, Typhoon Haiyan struck the province of Leyte, Philippines, with casualties numbering in the thousands, largely because of the ensuing storm surge that swept the c ... more
"Media diaries of 36 Chilean adults were being collected as two disasters unfolded: an earthquake on the northern coast and 11 days later a massive fire in Valparaiso. From an audience reception theoretical approach, these events provide a unique opportunity to compare people's engagement with media ... more
"The guide is not about how to use media for public relations or fund-raising purposes; it focuses on working with media to share useful and actionable information with communities affected by crisis. Humanitarians call this kind of communication different things: “community engagement”, “comm ... more