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"Critical gaps in the exchange of humanitarian information include:i) the range of humanitarian messages currently disseminated meets only a part of the communities’ needs [in riverine and coastal areas of Bangladesh], ii) certain messages are ambiguous and people get very limited guidance on how
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Front Pages and Frontlines: How the News Cycle Impacted Humanitarian Assistance in Liberia and the Democratic Republic of Congo
"Heather Bourbeau finds that in a crisis, media professionals and humanitarian aid providers negotiate a delicate balance between thorough and consistent coverage, and coverage that sensationalizes a crisis and leads to hysteria, misery, and fatigue. In "F" Bourbeau compares the media coverage of th
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Compassion as a News Value: Comparing French and UK Humanitarian Coverage of the War in Gaza 2014
"This chapter examined compassion as a news value in the humanitarian coverage of the 2014 war in Gaza by French and UK broadcasters to show the extent to which victims of foreign conflict can be portrayed with greater and lesser degrees of compassion … The study demonstrates that compassion as a
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Media Interventions as Humanitarian Action
"This chapter aims to introduce the concept of an information intervention as an example of humanitarian action. Typically associated negatively with government efforts to incite conflict and tension, two case studies are explored-Haiti and Syria-to better understand how state-led information interv
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Listening Groups Module South Sudan. Part I: Context, Part II: Case Studies
Arcata, Calif.: Internews (2017), 39 pp.
"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of
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The Significance of Communication in Emergency Management: What’s Changed Since 2010?
Australian Journal of Emergency Management, volume 32, issue 1 (2017), 31 pp.
"In 2010, Ryan and Matheson (2010) compiled evidence to quantify the importance of communication activities to emergency management. The study involved a comprehensive content analysis of emergency incident and emergency exercise debriefing sessions and reports spanning 2003 to 2008. Six years on, t
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Media, Gender and the Reporting of Emergencies: A Booklet for Journalists and Professionals Dealing with Flood Reporting
Belgrade: OSCE (2017), 54 pp.
"This booklet first presents as a case study an overview and analysis of the actual reporting during the May 2014 flood in Serbia from the gender perspective. This part contains examples of gender stereotypical portrayal of men and women, but also the lack of visibility of female contribution to the
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Community Radio Rehabilitation Project, Haiti 2017
Internews (2017), 5 pp.
"Internews’ Humanitarian Information Service in Haiti, which ran from October 2016 to February 2017, was a DFID funded humanitarian project with the goal to improve the quality of timely and actionable information exchanges with Haitian communities affected by Hurricane Matthew. Internews’ two-w
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"This Radio Distribution Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience conducting radio distributions within the United Nations Protection of Civilians sites (PoCs) and surrounding communities [...] “Part I. Context” describes th
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Inventory of Digital Technologies for Resilience in Asia-Pacific
Deep Insights
FHI 360; Rockefeller Foundation (2017), 103 pp.
"This inventory was developed by FHI 360, with grant funding from the Rockefeller Foundation, to support resilience practitioners and the broader development community to identify digital technologies that have the potential to enhance resilience outcomes, particularly in Asia. It was primarily popu
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Framework for Data Sharing in Practice. Summary Report, Part II
Copenhagen: Office for the Coordination of Humanitarian Affairs (OCHA); Protection Information Management (PIM) (2017), 4 pp.
"A Framework for Data Sharing in Practice, Part II, is a collective outcome document from two meetings held in 2017, one in New York in May and a follow-up in Copenhagen in December. The meetings were held with support from OCHA’s Centre for Humanitarian Data. The objective of these meetings was t
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"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketi
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Effective Communication During Disasters: Making Use of Technology, Media, and Human Resources
Oakville, Ontario; Waretown, NJ: Apple Academic Press (2017), xxvi, 284 pp.
Reporting Humanitarian Narratives: Are We Missing Out on the Politics?
"Suzanne Franks discusses how the visually dominated storytelling of famines in Africa distorted the causes of famine and therefore obscured the most effective solutions. As journalists struggled to document the depths of human suffering, humanitarian communication in these early stages raised compa
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Media as a Form of Aid in Humanitarian Crises
Washington, DC: Center for International Media Assistance (CIMA) (2016), 6 pp.
The IFRC and Community Resilience: Communication Guidance for National Societies
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2016), 25 pp.
"The International Federation of Red Cross and Red Crescent Societies (IFRC) has developed this paper to support Red Cross and Red Crescent staff and volunteers in their communication and advocacy on community resilience. The paper explains the IFRC’s definition of and approach to building communi
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"In July 2015, Internews launched Open Mic Nepal, a project designed to track and debunk rumors in the earthquake-afected communities. Based on previous pilots of this approach in Gaza and Liberia, the project set out to assess and address information needs by using minimally structured qualitative
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