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Communication for Humanitarian Action Toolkit (CHAT)
Key Guides
Adelaide; New York: University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU); UNICEF, working version (2015), 67 pp.
"Welcome to the Communication for Humanitarian Action Toolkit, CHAT. It has been designed with practitioners in mind and is a resource that you can work with and adapt as you strive towards your communication for humanitarian action goals. The toolkit provides guidance to humanitarian and developmen
...
Coordination Around Communicating with Disaster-Affected Communities: Insights from Typhoon Haiyan
Humanitarian Exchange, issue 65 (2015), pp. 19-23
"Sudden-onset emergencies are typically chaotic, making effective communication between communities, humanitarian responders and governments, whether local or international, challenging. Building on experience from the response to Typhoon Bopha in Mindanao in 2012, the United Nations Office for the
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Disaster Response: Nepal Earthquake Response and Recovery. Overview
London: GSMA (2015), 24 pp.
Planning Communication for Agricultural Disaster Risk Management: A Field Guide
Rome: FAO (2015), vi, 104 pp.
"Reducing risk and increasing resilience to natural disasters and climate change requires access to knowledge, information and the active participation of vulnerable population. Planning Communication for Agricultural Disaster Risk Management (ADRM) is a field guide to orient ADRM teams and concerne
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Guidance for Incorporating Big Data Into Humanitarian Operations
Digital Humanitarian Network (DH); Decision Makers Needs (DM-N) (2015), 33 pp.
"This document has been created to provide a broad overview of big data usage in humanitarian organisations and general guidance on how organisations can incorporate it into operations. It describes big data and its role within the humanitarian sector, offers a categorisation of the large variety of
...
"In August 2014 Internews launched Boda Boda Talk Talk (BBTT) in the Protection of Civilians site known as PoC 3 in Juba. PoC 3 is the newest site and is adjacent to the United Nations Mission in South Sudan (UNMISS) UN House base that contains PoC 1 and PoC 2. BBTT is a professionally produced reco
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Finding a Voice Through Humanitarian Technologies? Communication Technologies and Participation in Disaster Recovery
International Journal of Communication, volume 9 (2015), pp. 3020-3038
"Voice—understood as the ability to give an account of oneself and participate in social processes—is increasingly recognized as significant for humanitarian action and disaster recovery. Giving disaster-affected people the opportunity to make their voices heard has the potential to democratize
...
"This resource guide assesses the broad role of information and communication in disaster situations and complex emergencies. It highlights a number of distinct communication phases or cycles associated with emergency or crisis communication, as well as defining the broad range and diversity of init
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"A Horrific Photo of a Drowned Syrian Child": Humanitarian Photography and NGO Media Strategies in Historical Perspective
International Review of the Red Cross, volume 97, issue 900 (2015), pp. 1121-1155
"This article is a historical examination of the use of photography in the informational and fundraising strategies of humanitarian organizations. Drawing on archival research and recent scholarship, it shows that the figure of the dead or suffering child has been a centrepiece of humanitarian campa
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Malakal: Nile FM: Baseline Assessment
Internews (2015), 9 pp.
"In February 2015, Internews established Nile FM, a community radio station in Malakal County, Upper Nile state [South Sudan]. As part of Internews' Humanitarian Information Service (HIS) that brings information to displaced and vulnerable populations throughout the country, Nile FM responds to the
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Digital Humanitarians: How Big Data is Changing the Face of Humanitarian Response
Boca Raton, Florida: CRC Press (2015), xxv, 233 pp.
"The overflow of information generated during disasters can be as paralyzing to humanitarian response as the lack of information. This flash flood of information'social media, satellite imagery and more is often referred to as Big Data. Making sense of this data deluge during disasters is proving an
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Kurdish Region of Northern Iraq: Humanitarian Information Needs of Syrian Refugees
International Media Support (IMS) (2015), 18 pp.
"The assessment concludes that there is not ‘one magic answer’ to the question of which media channel is the most effective – rather a variety of channels must be used to reach as many people as possible. While TV scores high among both refugees and host population as a preferred media channel
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"With 4 million refugees in neighbouring countries and six and a half million Internally Displaced Persons within Syria, communication tools have become critical for the Syrian population to maintain contact with their family and friends both inside and outside the country. The costs associated with
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Representing Mass Violence: Conflicting Responses to Human Rights Violations in Darfur
Oakland: University of California Press (2015), xix, 341 pp.
"How do interventions by the UN Security Council and the International Criminal Court influence representations of mass violence? What images arise instead from the humanitarianism and diplomacy fields? How are these competing perspectives communicated to the public via mass media? Zooming in on the
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Audiences in the Face of Distant Suffering: New Challenges for Old Ideals?
International Communication Gazette, volume 77, issue 7 (2015), pp. 603-707
"This tool is designed to support decision makers in understanding how information contributes to a more connected and resilient community. Whether your community is defined by place, population, issue, or a mix of these, a good understanding of a community's information needs and use are essential
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The Routledge Companion to Humanitarian Action
London; New York: Routledge (2015), xxvii, 458 pp.
"The Routledge Companion to Humanitarian Action addresses the political, ethical, legal and practical issues which influence reactions to humanitarian crisis. It does so by exploring the daily dilemmas faced by a range of actors, including policy makers, aid workers, the private sector and the benef
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Media Witnessing: Exploring the Audience of Distant Suffering
Media, Culture & Society, volume 37, issue 2 (2015), pp. 215-231
"This article aims at demonstrating the relevance of the concept of 'media witnessing' as an analytical lens for the study of audience engagement with media reports of distant suffering. Drawing upon existing theoretical work on the concept, the article approaches media witnessing as a distinct moda
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Disasters and Information Source Repertoires: Information Seeking and Information Sufficiency in Postearthquake Haiti
Journal of Applied Communication Research, volume 43, issue 1 (2015), pp. 1-22
"This study examines how Haitians used “information source repertoires” to meet information insufficiencies following the 2010 earthquake. Using survey data gained in Haiti, the study explores which demographic and structural factors predicted the number of sources used and combinations of infor
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