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Lifeline: Working with Broadcasters in Humanitarian Crises. Tips for Aid Workers on Working with Media to Save Lives
London: BBC Media Action (2016), 23 pp.
"The guide is not about how to use media for public relations or fund-raising purposes; it focuses on working with media to share useful and actionable information with communities affected by crisis. Humanitarians call this kind of communication different things: “community engagement”, “comm
...
The IFRC and Community Resilience: Communication Guidance for National Societies
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2016), 25 pp.
"The International Federation of Red Cross and Red Crescent Societies (IFRC) has developed this paper to support Red Cross and Red Crescent staff and volunteers in their communication and advocacy on community resilience. The paper explains the IFRC’s definition of and approach to building communi
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Polio Communication Global Guide: A How-To Manual for the Art and Science of Maximising Immunisation Rates Through Communication
Polio Global Eradication Initiative; UNICEF (2016), 33 pp.
"The Polio Communication Global Guide is a how-to manual for planning and building effective mass media and interpersonal communication strategies with the ultimate goal of eradicating polio. This document outlines UNICEF’s global approach to polio communication informed by data and on-the-ground
...
Risk Communication Applied to Food Safety: Handbook
Rome; Geneva: FAO; World Health Organization (WHO) (2016), 87 pp.
"This handbook focuses on practical principles and best practices of risk communication to support risk management of adverse food safety (including quality) events associated with biological, chemical or physical hazards. Food defence and nutritional aspects are outside the scope. Another focus of
...
"This resource guide assesses the broad role of information and communication in disaster situations and complex emergencies. It highlights a number of distinct communication phases or cycles associated with emergency or crisis communication, as well as defining the broad range and diversity of init
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Digital Humanitarians: How Big Data is Changing the Face of Humanitarian Response
Boca Raton, Florida: CRC Press (2015), xxv, 233 pp.
"The overflow of information generated during disasters can be as paralyzing to humanitarian response as the lack of information. This flash flood of information'social media, satellite imagery and more is often referred to as Big Data. Making sense of this data deluge during disasters is proving an
...
Disasters and Information Source Repertoires: Information Seeking and Information Sufficiency in Postearthquake Haiti
Journal of Applied Communication Research, volume 43, issue 1 (2015), pp. 1-22
"This study examines how Haitians used “information source repertoires” to meet information insufficiencies following the 2010 earthquake. Using survey data gained in Haiti, the study explores which demographic and structural factors predicted the number of sources used and combinations of infor
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Planning Communication for Agricultural Disaster Risk Management: A Field Guide
Rome: FAO (2015), vi, 104 pp.
"Reducing risk and increasing resilience to natural disasters and climate change requires access to knowledge, information and the active participation of vulnerable population. Planning Communication for Agricultural Disaster Risk Management (ADRM) is a field guide to orient ADRM teams and concerne
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Guidance for Incorporating Big Data Into Humanitarian Operations
Digital Humanitarian Network (DH); Decision Makers Needs (DM-N) (2015), 33 pp.
"This document has been created to provide a broad overview of big data usage in humanitarian organisations and general guidance on how organisations can incorporate it into operations. It describes big data and its role within the humanitarian sector, offers a categorisation of the large variety of
...
"With 4 million refugees in neighbouring countries and six and a half million Internally Displaced Persons within Syria, communication tools have become critical for the Syrian population to maintain contact with their family and friends both inside and outside the country. The costs associated with
...
Communication for Humanitarian Action Toolkit (CHAT)
Key Guides
Adelaide; New York: University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU); UNICEF, working version (2015), 67 pp.
"Welcome to the Communication for Humanitarian Action Toolkit, CHAT. It has been designed with practitioners in mind and is a resource that you can work with and adapt as you strive towards your communication for humanitarian action goals. The toolkit provides guidance to humanitarian and developmen
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Digital Inequality and Second-Order Disasters: Social Media in the Typhoon Haiyan Recovery
Social Media + Society, volume 1, issue 2 (2015), 11 pp.
"This article investigates the intersection of digital and social inequality in the context of disaster recovery. In doing so, the article responds to the optimism present in recent claims about “humanitarian technology” which refers to the empowering uses and applications of interactive technol
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Coordination Around Communicating with Disaster-Affected Communities: Insights from Typhoon Haiyan
Humanitarian Exchange, issue 65 (2015), pp. 19-23
"Sudden-onset emergencies are typically chaotic, making effective communication between communities, humanitarian responders and governments, whether local or international, challenging. Building on experience from the response to Typhoon Bopha in Mindanao in 2012, the United Nations Office for the
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"In August 2014 Internews launched Boda Boda Talk Talk (BBTT) in the Protection of Civilians site known as PoC 3 in Juba. PoC 3 is the newest site and is adjacent to the United Nations Mission in South Sudan (UNMISS) UN House base that contains PoC 1 and PoC 2. BBTT is a professionally produced reco
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Not Up for Debate: U.S. News Coverage of Hunger in Africa
International Communication Gazette, volume 77, issue 1 (2015), pp. 3-23
"This article explores how the U.S. news media construct the topic of hunger in Africa for U.S. audiences. Specifically, the article addresses how newspapers define and delimit the relationship between U.S. citizens and foreign sufferers. Through a framing analysis and critical discourse analysis of
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Humanitarianism, Communications and Change
New York et al.: Peter Lang (2015), xi, 279 pp.
Kurdish Region of Northern Iraq: Humanitarian Information Needs of Syrian Refugees
International Media Support (IMS) (2015), 18 pp.
"The assessment concludes that there is not ‘one magic answer’ to the question of which media channel is the most effective – rather a variety of channels must be used to reach as many people as possible. While TV scores high among both refugees and host population as a preferred media channel
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Media Witnessing: Exploring the Audience of Distant Suffering
Media, Culture & Society, volume 37, issue 2 (2015), pp. 215-231
"This article aims at demonstrating the relevance of the concept of 'media witnessing' as an analytical lens for the study of audience engagement with media reports of distant suffering. Drawing upon existing theoretical work on the concept, the article approaches media witnessing as a distinct moda
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