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Output Type
"Best practices for agencies to counter misinformation, rumors and false information are detailed and categorized in this white paper, and challenges and additional considerations are presented for review. This report illustrates methods of countering false information on social media with case stud
...
Introducing Information Communication Technologies Into Humanitarian Programming
Oxford: Oxfam (2018), 13 pp.
Digital Lifeline? ICTs for Refugees and Displaced Persons
Cambridge, Mass.: MIT Press (2018), xxii, 281 pp.
"Today's global refugee crisis has mobilized humanitarian efforts to help those fleeing persecution and armed conflict at all stages of their journey. Aid organizations are increasingly employing new information technologies in their mission, taking advantage of proliferating mobile phones, remote s
...
Preparing the Ground for Better Dialogue, Better Information, Better Action: Lessons on Communicating with Communities in Emergencies
Deep Insights
CDAC Network; World Vision International (2018), 31 pp.
"What we’ve learnt about communicating effectively with disaster affected communities: 1. To deliver actionable, life-saving information, emergency responders should strive to agree on common messages developed in partnership with communities and tackle the spread of rumours. 2. It is important to
...
"The purpose of this document is to provide guidance for anyone involved in humanitarian assistance who produces communications on behalf of an organisation (e.g. press releases, social media, fund raising appeals) or engages with the media (e.g. interviews). It aims to support communications expert
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Toolkit for Mainstreaming Communication with Communities in Emergency Response
Shongjog; Action Against Hunger (2018), 24 pp.
"In the context of humanitarian action, Communication with Communities (CwC) refers to activities where the exchange of information is used to save lives and mitigate risks of the disaster affected community. It also enables greater accountability in humanitarian organizations and facilitates the de
...
Landscaping the Digital Humanitarian Ecosystem
London: GSMA (2018), 52 pp.
"As the number of people affected by humanitarian crises continues to rise and as crises become more prolonged, humanitarian stakeholders (including humanitarian agencies, NGOs, and others) are responding in different ways, by partnering with the private sector, integrating innovative approaches and
...
The Sphere Handbook: Humanitarian Charter and Minimum Standards in Humanitarian Response
Geneva: Sphere Association, 4th ed. (2018), x, 406 pp.
"The Sphere Handbook is marking its 20th anniversary with the publication of this fourth edition. It is the result of an intense year-long mobilisation of humanitarian actors around the globe and reflects two decades of experience using the standards in front-line operations, policy development and
...
Digital Volunteer Networks and Humanitarian Crisis Reporting
Digital Journalism, volume 6, issue 7 (2018), pp. 928-944
"Digital technologies and big data are rapidly transforming humanitarian crisis response and changing the traditional roles and powers of its actors. This article looks at a particular aspect of this transformation—the appearance of digital volunteer networks—and explores their potential to act
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The Media and Aid in Sub-Saharan Africa: Whose News?
London; New York: Routledge (2018), xviii, 266 pp.
"Closely examining the relationship between foreign correspondents of international news media and humanitarian organisations, Lena von Naso shows how the aid and media sectors cooperate in Africa in a unique way. Based on more than 70 interviews with foreign correspondents and aid workers operating
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"Radyo Bakdaw was set up by Internews in Guiuan, Eastern Samar after the typhoon Yolanda/Haiyan hit the Philippines on November 8th 2013. The typhoon passed through 9 provinces, an estimated 14 million people were affected by it, 4 million people were displaced and killing at least 6268 people. In t
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Technology and Journalism: ‘dissolving’ Social Media Content Into Disaster Reporting on Three Chinese Disasters
International Communication Gazette, volume 79, issue 3 (2017), pp. 400-418
"This article examines how three Chinese and two British newspapers sourced content from social media in their coverage of the 2008 Wenchuan Earthquake, the 2013 Ya'an Earthquake, and the 2015 Tianjin Explosion. The media outlets citing of social media content present different patterns in line with
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"[This] guide provides a detailed, step-by-step methodology for conducting a radio distribution, based on Internews’ experience in four HIS project locations: Malakal, Juba (UN House), Bentiu and Bor. The practical application of the guide will be particularly relevant for NGOs, UN agencies, CSOs,
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Humanitarian Radio Module: South Sudan. Part III: How to Guide
Key Guides
Arcata, Calif.: Internews (2017), 66 pp.
"This guide illustrates a step-by-step process of how to develop your own Humanitarian Radio station. Every crisis is different and the needs of the people affected are unique; therefore the information included here is meant as a guide, flexible enough to adapt to the individual needs of your commu
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"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketi
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Periodismo y comunicación de riesgos de desastres
Lima: Calandria (2017), 66 slides
The Significance of Communication in Emergency Management: What’s Changed Since 2010?
Australian Journal of Emergency Management, volume 32, issue 1 (2017), 31 pp.
"In 2010, Ryan and Matheson (2010) compiled evidence to quantify the importance of communication activities to emergency management. The study involved a comprehensive content analysis of emergency incident and emergency exercise debriefing sessions and reports spanning 2003 to 2008. Six years on, t
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