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"This book introduces a new methodology to assess the way in which journalists today operate within a new sphere of communicative 'public' interdependence across global digital communities by focusing on climate change debates. The authors propose a framework of 'cosmopolitan loops,' which addresses ... more

Communication

In: Humanitarianism: A Dictionary of Concepts
London, New York: Routledge (2018), pp. 68-80
"This chapter focuses on one of the key areas within the field of humanitarian communication, namely the symbolic construction of distant suffering in image, text and sound. In particular, the chapter examines humanitarian communication produced by humanitarian non-government organizations (NGOs) fo ... more
"Drawing on more than 100 in-depth interviews with journalists and aid agency press officers, participant observations at the Guardian, BBC and Save the Children UK, as well as the ordinary people who created the words and pictures that framed these disasters, this book reveals how humanitarian disa ... more
"What we’ve learnt about communicating effectively with disaster affected communities: 1. To deliver actionable, life-saving information, emergency responders should strive to agree on common messages developed in partnership with communities and tackle the spread of rumours. 2. It is important to ... more
"There is widespread dissatisfaction within the aid industry with the quantity and quality of mainstream news coverage of humanitarian issues and crises. 73% of respondents agreed that mainstream news media does not produce enough coverage of humanitarian issues. Mainstream news coverage was also re ... more
"The book develops the analytics of grievability as an analytical framework that unpacks the ways in which news about death constructs grievable death and articulates relational ties between spectators and sufferers. The book employs the analytics of grievability in a comparative manner and analyses ... more
"Best practices for agencies to counter misinformation, rumors and false information are detailed and categorized in this white paper, and challenges and additional considerations are presented for review. This report illustrates methods of countering false information on social media with case stud ... more

Reporting Humanitarian Narratives: Are We Missing Out on the Politics?

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 189-199
"Suzanne Franks discusses how the visually dominated storytelling of famines in Africa distorted the causes of famine and therefore obscured the most effective solutions. As journalists struggled to document the depths of human suffering, humanitarian communication in these early stages raised compa ... more
"To meet the growing needs of disaster-affected communities around the world, we must do more to truly listen to them and tailor our responses accordingly." (Abstract)
"This chapter examined compassion as a news value in the humanitarian coverage of the 2014 war in Gaza by French and UK broadcasters to show the extent to which victims of foreign conflict can be portrayed with greater and lesser degrees of compassion … The study demonstrates that compassion as a ... more
"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of ... more
"This article examines how three Chinese and two British newspapers sourced content from social media in their coverage of the 2008 Wenchuan Earthquake, the 2013 Ya'an Earthquake, and the 2015 Tianjin Explosion. The media outlets citing of social media content present different patterns in line with ... more
"When we hear stories of distant humanitarian crises, we often feel sympathy for victims, but may stop short of taking action to help. Past research indicates that media portrayals of distant suffering can promote helping behavior by eliciting sympathy, while those that prompt a more rational respon ... more
"A Framework for Data Sharing in Practice, Part II, is a collective outcome document from two meetings held in 2017, one in New York in May and a follow-up in Copenhagen in December. The meetings were held with support from OCHA’s Centre for Humanitarian Data. The objective of these meetings was t ... more
"Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news out ... more