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"In April 2017, Internews conducted a field assessment that investigated access to media and information needs among Sudanese refugees in Yida, Ajuong Thok, and Pamir, a settlement and two refugee camps in the northern part of Unity State, South Sudan. The assessment followed the February 2017 launc ... more
"On 15 May 2017, as a precursor to the annual General Assembly, VOICE hosted an event entitled “Data collection and social media - innovation or challenge for humanitarian aid?”. The event brought together VOICE members, leading practitioners, and academics. The three panellists were Massimo Mar ... more
"Media attention and fundraising for humanitarian causes are closely intertwined. Watching people suffering on TV prompts many of us to engage and donate – this is widely known as “the CNN effect.” Journalists need independent access to report from the ground. This might explain why the humani ... more
"In April 2017, an Internews team conducted a rapid assessment on information needs among refugees and migrants in Italy, visiting formal reception facilities (hotspot, CAS, CARA) in Lampedusa, Agrigento, Catania, and informal centers in Ventimiglia and Rome [...] Lost in Translation examines the cr ... more
"There is no accessible media in the Rohingya language, leaving the Rohingya population of well over a million, now spread between Myanmar and Bangladesh, reliant on information only available in languages other than their own [...] This assessment, conducted in the Cox’s Bazar region of Banglades ... more
"[This] guide provides a detailed, step-by-step methodology for conducting a radio distribution, based on Internews’ experience in four HIS project locations: Malakal, Juba (UN House), Bentiu and Bor. The practical application of the guide will be particularly relevant for NGOs, UN agencies, CSOs, ... more
"This guide illustrates a step-by-step process of how to develop your own Humanitarian Radio station. Every crisis is different and the needs of the people affected are unique; therefore the information included here is meant as a guide, flexible enough to adapt to the individual needs of your commu ... more
"Beneficiary Communication is a program which emphasizes the use of communication equipment in passing relevant, timely and accurate lifesaving information to communities. The program supports an environment of transparency and accountability through creation of feedback mechanism. It is about provi ... more
"Critical gaps in the exchange of humanitarian information include:i) the range of humanitarian messages currently disseminated meets only a part of the communities’ needs [in riverine and coastal areas of Bangladesh], ii) certain messages are ambiguous and people get very limited guidance on how ... more

Media Interventions as Humanitarian Action

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 416-427
"This chapter aims to introduce the concept of an information intervention as an example of humanitarian action. Typically associated negatively with government efforts to incite conflict and tension, two case studies are explored-Haiti and Syria-to better understand how state-led information interv ... more
"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of ... more
"In 2010, Ryan and Matheson (2010) compiled evidence to quantify the importance of communication activities to emergency management. The study involved a comprehensive content analysis of emergency incident and emergency exercise debriefing sessions and reports spanning 2003 to 2008. Six years on, t ... more
"This booklet first presents as a case study an overview and analysis of the actual reporting during the May 2014 flood in Serbia from the gender perspective. This part contains examples of gender stereotypical portrayal of men and women, but also the lack of visibility of female contribution to the ... more
"Internews’ Humanitarian Information Service in Haiti, which ran from October 2016 to February 2017, was a DFID funded humanitarian project with the goal to improve the quality of timely and actionable information exchanges with Haitian communities affected by Hurricane Matthew. Internews’ two-w ... more
"This Radio Distribution Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience conducting radio distributions within the United Nations Protection of Civilians sites (PoCs) and surrounding communities [...] “Part I. Context” describes th ... more