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Digital Access, Inequalities & Inclusion

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Digital Inequalities in the Global South

Massimo Ragnedda, Anna Gladkova (eds.)

Cham: Palgrave Macmillan (2020), xvii, 372 pp.

"This book discusses how digital inequalities today may lead to other types of inequalities in the Global South. Contributions to this collection move past discussing an access problem - a binary division between 'haves and have-nots' - to analyse complex inequalities in the internet use, benefits, ... more

Google Scholar (104)

WorldCat (97)

The Digital Divide

Jan van Dijk

Cambridge: Polity Press (2020), vi, 184 pp.

"Contrary to optimistic visions of a free internet for all, the problem of the 'digital divide' - the disparity between those with access to internet technology and those without - has persisted for close to twenty-five years. In this textbook, Jan van Dijk considers the state of digital inequality ... more

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Connected: How a Mexican Village Built its Own Cell Phone Network

Roberto Jesús González

Oakland, Calif.: University of California Press (2020), xiii, 259 pp.

"This is the true story of how, against all odds, a remote Mexican pueblo built its own autonomous cell phone network – without help from telecom companies or the government. Anthropologist Roberto J. González paints a vivid and nuanced picture of life in a Oaxaca mountain village and the collect ... more

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Media and Information Literacy Index. Country Report Uganda

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Ugandans are reluctant to voice their concerns and take part in public discussions according to indicative findings from the MIL INDEX country study presented here. The eight focus groups conducted for the study in Kampala and Bugembe early in 2019 revealed that youths are using both traditio ... nal and social media extensively, but discussions of political and public issues take place mainly in closed circles on platforms like WhatsApp. “It is a suffocated environment,” says media expert Gerald Businge. This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Uganda. It addresses five dimensions of Media and Information Literacy (MIL) based on DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus group participants see themselves living in the “the dot-com era” though access to the Internet and even television is far from universal in Uganda. The smartphone is the most popular device and it serves as a benchmark when judging more traditional media (radio, television, and newspapers). Social media are used alongside traditional media, but there is a feeling that traditional media, especially radio, are losing touch with the Ugandan youth of today. There is a general neglect of printed media, based on an aversion to long reads and often also difficulties in understanding them. Some participants feel they are addicted to social media and online messengers. When it comes to analytical skills, the Ugandan youths in the focus groups are not very critical of the media environment they live in despite the overwhelming evidence that state control, intimidation, and media concentration are problems in Uganda. But they do pick up on news bias and sensationalism. They are also aware of the fact that online sources and social media information should not be trusted blindly. Participants can differentiate between quality and tabloid-type media, but an alarming proportion does not know their constitutional right to freedom of expression. The level of reflection on the part of focus group participants is medium to low. They can render many cases of cyberbullying/hate speech, disinformation and cybercrime, though they are not always aware of the difference. Especially the examples of cyber-harassment that are recounted in the focus groups reveal that female youths are primarily targeted. At the same time there seems to be little in the way of counselling for victims and there was not enough reflection of the background to such malevolent forms of communication. Strategies in coping with them are not very elaborate, though some groups did mention methods of verification in the context of disinformation several times. There is considerable potential for support when it comes to dealing with cyberbullying, cyber-harassment, hate speech and cybercrime." (Executive summary) more

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How Many Children and Young People Have Internet Access at Home? Estimating Digital Connectivity During the COVID-19 Pandemic

New York: UNICEF (2020), 13 pp.

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Digital Inclusion Across the Globe: What is Being Done to Tackle Digital Inequities?

Bianca C. Reisdorf, Colin Rhinesmith (eds.)

Social Inclusion, volume 8, issue 2 (2020), pp. 132-259

"There is a large body of research that has examined digital inequities, inequalities, and divides—i.e., those countries, communities, and individuals digitally left behind or disadvantaged. Whereas we know quite a lot about what is lacking and for whom, there is less focus on what works to allevi ... more

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Exclusión y deriva: Dinámicas fronterizas de la digitalidad

Johanna C. Ángel Reyes, Joseba Buj (eds.)

México, DF: Universidad Iberoamericana; Taurus; Fundación Telefónica (2020), 192 pp.

"[Este libro] presenta ocho capítulos que se muestran críticos frente a las posibilidades y promesas de la cultura digital, denunciando que la red ha reproducido las formas de desigualdad del mundo analógico. Los autores proponen una reflexión crítica frente a ciertos discursos que se presentan ... more

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Affordability Report 2020

Washington, DC: Alliance for Affordable Internet (A4AI) (2020), 51 pp.

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The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries

London: GSMA (2020), 43 pp.

"1. Women with disabilities have among the lowest rates of mobile and smartphone ownership. In most countries, ownership gaps are widest between men without disabilities and women with disabilities. Even in countries where the mobile gender gap is small or nonexistent, there is still a disability ga ... more

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Connecting with Confidence: Literature Review

Katie Drew, John Wannes, Aaron Martin, Silva Pelucchi

UNHCR (2020), 23 pp.

"Specifically, the review focuses on the means, barriers, and associated cybersecurity and privacy concerns that refugees face around connectivity. This includes but is not limited to mobile connectivity and social media, particularly in displacement contexts. While these subjects may at times inter ... more

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Assessing Internet Development in Ethiopia: Using UNESCO’s Internet Universality ROAM-X Indicators

Paris; Addis Ababa: UNESCO; Addis Ababa Science and Technology University (2020), 200 pp.

"The Addis Ababa Science and Technology University, in collaboration with UNESCO, conducted a comprehensive assessment of Internet development in Ethiopia using the UNESCO Internet Universality ROAM-X Indicators framework. The evaluation examined 109 core and 23 non-core indicators. This effort aime ... more

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Meaningful Connectivity: A New Standard to Raise the Bar for Internet Access

Dhanaraj Thakur, Teddy Woodhouse et al.

Alliance for Affordable Internet (A4AI) (2020), 18 pp.

"The meaningful connectivity standard is a tool to raise the bar for internet access and set more ambitious policy goals for digital development. It sets minimum thresholds across the four dimensions of internet access that matter most to users. These are: regular internet use - minimum threshold: d ... more

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The Last-mile Internet Connectivity Solutions Guide: Sustainable Connectivity Options for Unconnected Sites

John Garrity, Aminata Amadou Garba

Geneva: ITU (2020), xviii, 137 pp.

"There are several overarching reasons why billions of people remain offline, ranging from a lack of network infrastructure availability and affordable Internet services to gaps in skills and ability, the availability and cost of personal devices, and a perceived lack of relevancy. For example, over ... 750 million people (approximately 10 per cent of the global population) are not covered by mobile broadband (3G or higher).2 This lack of coverage is particularly concentrated in rural and remote areas. In addition to the coverage gap, usage gaps exist in places with broadband coverage. For example, while up to 31 per cent of individuals in Africa do not have mobile broadband coverage, around 45 per cent do not use mobile Internet even though they live in places with mobile coverage. Estimates also suggest that there are at least 88 countries worldwide where average prices for entry-level mobile broadband service are considered unaffordable (above 2 per cent of average monthly GNI per capita). The Last-Mile Connectivity Internet Solutions Guide was developed to support the design and development of programmes and interventions that address two of these main issues: the lack of Internet infrastructure availability in certain areas; high Internet service prices that make Internet connectivity unaffordable for local populations. The Solutions Guide presents a methodology for introducing sustainable, affordable connectivity solutions in unconnected and underserved geographies. Although the other challenges (e.g. digital literacy, personal devices and locally relevant content) are as important, they are not the focus here, as they are addressed in depth in other resources listed in the Annex 2. This Solutions Guide was developed to help accelerate actions by Member States to address last-mile Internet connectivity issues in situations that include a lack of network infrastructure and with a view to encouraging more affordable service delivery. It has been written from the perspective of localities and users in geographies without Internet access: the last-mile connectivity communities. The tools, service interventions and policy solutions therefore reflect how best to extend Internet access to those localities, taking into account their unique characteristics." (Executive summary) more

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Africa’s Digital Divide and the Promise of E-Learning
Deep Insights

Matthias Krönke

Afrobarometer (2020), 18 pp.

"On average across 34 countries, one in five adults (20%) have access to both a smartphone and a computer, while 43% only have access to a basic cell phone. In 15 out of 34 countries, at least half of adults have access to a smartphone or a computer or both. About three in 10 respondents (31%) use t ... more

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Manual for measuring ICT access and use by households and individuals

Geneva: ITU (2020), xii, 335 pp.

Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro ... more

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From Digital Divide to Social Inclusion: A Tale of Mobile Platform Empowerment in Rural Areas

Lisha Ye, Huiqin Yang

Sustainability, volume 12, issue 6: 2424 (2020), 16 pp.

"The digital divide in rural areas is an important social issue, especially in developing countries. Although Internet and broadband penetration have increased in the world generally, there are many obstacles for rural China to get access to ICT (Information and Communication Technology) and its ser ... more

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Assessing Internet Development in Kenya: Using UNESCO’s Internet Universality ROAM-X Indicators

Grace Githaiga, Victor Kapiyo et al.

Paris: UNESCO; Kenya ICT Action Network (KICTANet) (2020), 167 pp.

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Digital Inclusion Across the Americas and the Caribbean

Laura Robinson, Jeremy Schulz, Matías Dodel, Teresa Correa, Eduardo Villanueva-Mansilla et al.

Social Inclusion, volume 8, issue 2 (2020), pp. 244-259

"This research brings together scholarship across the Americas and Caribbean to examine digital inclusion initiatives in the following countries: Uruguay, Chile, Peru, Brazil, Mexico, Cuba, Jamaica, the United States, and Canada. Across the cases, several themes emerge that offer important indicator ... more

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Mobile Internet Connectivity 2020 Sub-Saharan Africa Factsheet

GSMA (2020), 2 pp.

"There are now more than 3.8 billion mobile internet subscribers globally, representing 49% of the world’s population. However, adoption has not been equitable, with mobile internet adoption standing at 26% in Sub-Saharan Africa at the end of 2019. The region accounts for almost half of the global ... more

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The Gender Digital Divide Primer

USAID (2020), 8 pp.

Africa’s Digital Divide and the Promise of E-Learning Deep Insights

Africa’s Digital Divide and the Promise of E-Learning
Deep Insights