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Digital Access, Inequalities & Inclusion

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Assessing Internet Development in Ethiopia: Using UNESCO’s Internet Universality ROAM-X Indicators

Paris; Addis Ababa: UNESCO; Addis Ababa Science and Technology University (2020), 200 pp.

"The Addis Ababa Science and Technology University, in collaboration with UNESCO, conducted a comprehensive assessment of Internet development in Ethiopia using the UNESCO Internet Universality ROAM-X Indicators framework. The evaluation examined 109 core and 23 non-core indicators. This effort aime ... more

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Assessing Internet Development in Kenya: Using UNESCO’s Internet Universality ROAM-X Indicators

Grace Githaiga, Victor Kapiyo et al.

Paris: UNESCO; Kenya ICT Action Network (KICTANet) (2020), 167 pp.

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Ghana’s E-Learning Program During Pandemic Presents Access Challenges for Many Students

Mavis Zupork Dome, Daniel Armah-Attoh

Afrobarometer (2020), 9 pp.

"Afrobarometer findings show that radio and television are the most widely accessible platforms for students seeking to participate in MoE/GES e-learning programs, although rural and poor households are at a disadvantage when it comes to owning these devices. The data show relatively low rates of ac ... more

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Reaching 50 Million Women with Mobile: A Practical Guide

Dominica Lindsey et al.

London: GSMA; Altai Consulting (2020), 41 pp.

"The persistent gender gap in mobile access and use is already well documented, as are the significant benefits of closing it. Across low- and middle-income countries today, women are eight per cent less likely than men to own a mobile phone, 20 per cent less likely to use mobile internet and 33 per ... more

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Manual for measuring ICT access and use by households and individuals

Geneva: ITU (2020), xii, 335 pp.

Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro ... more

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Digital Inequalities in the Global South

Massimo Ragnedda, Anna Gladkova (eds.)

Cham: Palgrave Macmillan (2020), xvii, 372 pp.

"This book discusses how digital inequalities today may lead to other types of inequalities in the Global South. Contributions to this collection move past discussing an access problem - a binary division between 'haves and have-nots' - to analyse complex inequalities in the internet use, benefits, ... more

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The Last-mile Internet Connectivity Solutions Guide: Sustainable Connectivity Options for Unconnected Sites

John Garrity, Aminata Amadou Garba

Geneva: ITU (2020), xviii, 137 pp.

"There are several overarching reasons why billions of people remain offline, ranging from a lack of network infrastructure availability and affordable Internet services to gaps in skills and ability, the availability and cost of personal devices, and a perceived lack of relevancy. For example, over ... 750 million people (approximately 10 per cent of the global population) are not covered by mobile broadband (3G or higher).2 This lack of coverage is particularly concentrated in rural and remote areas. In addition to the coverage gap, usage gaps exist in places with broadband coverage. For example, while up to 31 per cent of individuals in Africa do not have mobile broadband coverage, around 45 per cent do not use mobile Internet even though they live in places with mobile coverage. Estimates also suggest that there are at least 88 countries worldwide where average prices for entry-level mobile broadband service are considered unaffordable (above 2 per cent of average monthly GNI per capita). The Last-Mile Connectivity Internet Solutions Guide was developed to support the design and development of programmes and interventions that address two of these main issues: the lack of Internet infrastructure availability in certain areas; high Internet service prices that make Internet connectivity unaffordable for local populations. The Solutions Guide presents a methodology for introducing sustainable, affordable connectivity solutions in unconnected and underserved geographies. Although the other challenges (e.g. digital literacy, personal devices and locally relevant content) are as important, they are not the focus here, as they are addressed in depth in other resources listed in the Annex 2. This Solutions Guide was developed to help accelerate actions by Member States to address last-mile Internet connectivity issues in situations that include a lack of network infrastructure and with a view to encouraging more affordable service delivery. It has been written from the perspective of localities and users in geographies without Internet access: the last-mile connectivity communities. The tools, service interventions and policy solutions therefore reflect how best to extend Internet access to those localities, taking into account their unique characteristics." (Executive summary) more

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The Digital Divide

Jan van Dijk

Cambridge: Polity Press (2020), vi, 184 pp.

"Contrary to optimistic visions of a free internet for all, the problem of the 'digital divide' - the disparity between those with access to internet technology and those without - has persisted for close to twenty-five years. In this textbook, Jan van Dijk considers the state of digital inequality ... more

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Digital Inclusion Across the Globe: What is Being Done to Tackle Digital Inequities?

Bianca C. Reisdorf, Colin Rhinesmith (eds.)

Social Inclusion, volume 8, issue 2 (2020), pp. 132-259

"There is a large body of research that has examined digital inequities, inequalities, and divides—i.e., those countries, communities, and individuals digitally left behind or disadvantaged. Whereas we know quite a lot about what is lacking and for whom, there is less focus on what works to allevi ... more

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Affordability Report 2020

Washington, DC: Alliance for Affordable Internet (A4AI) (2020), 51 pp.

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How Many Children and Young People Have Internet Access at Home? Estimating Digital Connectivity During the COVID-19 Pandemic

New York: UNICEF (2020), 13 pp.

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Rural Broadband Policy Framework: Connecting the Unconnected. A Rural Broadband Policy Framework providing guidance to address the 'Digital Divide'

Washington, DC: Alliance for Affordable Internet (A4AI); World Wide Web Foundation; Association for Progressive Communications (APC); CIPESA (2020), 15 pp.

"The internet has revolutionised the way that many of us live our lives, enabling new forms of communication, fostering online communities, fuelling economic growth, and facilitating all manner of entertainment. Yet about half of the world’s population remains offline, and only about 19% of the Le ... more

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Africa’s Digital Divide and the Promise of E-Learning
Deep Insights

Matthias Krönke

Afrobarometer (2020), 18 pp.

"On average across 34 countries, one in five adults (20%) have access to both a smartphone and a computer, while 43% only have access to a basic cell phone. In 15 out of 34 countries, at least half of adults have access to a smartphone or a computer or both. About three in 10 respondents (31%) use t ... more

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Media and Information Literacy Index. Country Report Namibia

Dennis Reineck

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Namibians are embracing the digital transformation, according to indicative findings from the present MIL INDEX country study. Interestingly, the youths that took part in eight focus groups conducted at the end of 2018 in Windhoek and Rundu are immersed in digital communication but are aware ... of the ambivalent nature of the news and information sources they find on social media and related Internet services. The importance of a critical mindset when navigating the World Wide Web was stressed by the eight experts interviewed as part of the study. This MIL INDEX study addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus groups conducted for this study reveal that there is a rural/urban divide in terms of access and use of media. The more rural (and older) groups use radio and television on a regular basis, while the more urban (and younger) groups tend to regard traditional media as yesterday’s media. This shift is in line with the rise of social media. Information uptake is coincidental and journalistic content is intermingled with all sorts of trivia when consumed in social networks. Smartphones are regarded by many as a substitute for newspapers, radio, and television. Amongst those who continue using traditional media, radio is turned to more often for information while TV is regarded more as an entertainment medium. Considering analytical skills, there is a certain disenchantment of the Namibian youths with journalistic media, the reporting being considered not close enough to the interests and issues of the youth. But it was interesting to find that the focus group participants’ appraisal of media in terms of trustworthiness is the exact opposite of their consumption patterns. While the discussions documented frequent use of social media these are evaluated as least trustworthy, whereas newspapers are rated highly on the trustworthiness scale but were hardly ever read. There is an awareness of the ambivalent quality of news and information on social media, but the youths cannot always name sources they consider produce high-quality information. The results in the reflection dimension are ambivalent. The youths can recount numerous cases of cyberbullying and disinformation (“fake news”). But the accompanying survey shows that while they reject hate speech and disinformation, there is a certain willingness to accept cyberbullying as given. This is echoed in the focus groups where participants’ advice is often to ignore hateful messages, rather than do something about them. However, the groups do discuss many other strategies in coming to terms with and combatting cyberbullying and disinformation. Rarely do they reflect the motivations that lie behind such behavior. It was also interesting to note that disinformation is mainly discussed with regards to online rather than traditional media." (Executive summary) more

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Measuring Digital Development: Facts and Figures

Geneva: ITU (2020), 17 pp.

"Facts and Figures 2020 reveals that people in rural areas continue to face greater challenges than people in urban areas in terms of remaining connected during the lockdown, especially in developing economies. Large swathes of the rural landscape are still not covered by mobile broadband networks, ... more

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The Gender Digital Divide Primer

USAID (2020), 8 pp.

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Assessing Internet Development in Brazil: Using UNESCO’s Internet Universality ROAM-X Indicators

Paris: UNESCO; Brazilian Network Information Center (NIC.br); Regional Center for Studies on the Development of the Information Society (Cetic.br) (2019), 197 pp.

"The development of the national environment of the Internet in Brazil is strong and positive, and in line with international standards when considering the regulatory framework. However, there are enforcement problems in some areas and significant shortcomings in access and connectivity for citizen ... more

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Digital Media Inequalities: Policies Against Divides, Distrust and Discrimination

Josef Trappel (ed.)

Göteborg: Nordicom (2019), 288 pp.

"Inequalities are the unwanted companions of media and communication. Traditional analogue mass media were criticized for creating inequalities by being biased, serving hegemonic interests, and accumulating far too much power in the hands of mighty industrial conglomerates. Under the digital regime, ... more

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Measuring Digital Development: Facts and Figures 2019

Geneva: ITU (2019), ii, 11 pp.

"Welcome to the first of ITU’s Measuring Digital Development series of statistical and analytical publications that replace the annual Measuring the Information Society Report. Facts and figures 2019 offers a snapshot of the most important ICT indicators, including estimates for the current year. ... more

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Good Data

Angela Daly, S. Kate Devitt, Monique Mann (eds.)

Amsterdam: Institute of Network Cultures (2019), 370 pp.

Africa’s Digital Divide and the Promise of E-Learning Deep Insights

Africa’s Digital Divide and the Promise of E-Learning
Deep Insights