Digital Access, Inequalities & Inclusion
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"The following report examines Universal Service Funds (‘USFs’) in 23 Sub-Saharan African (‘SSA’) countries These USFs are examined in a global context i.e., taking into account their characteristics and performance when measured against an additional 46 USFs in the Arab States, the Americas ... more

Digital Inequality

In: The Oxford Handbook of Internet Studies
Oxford: Oxford University Press (2014), pp. 129-150
"This chapter investigates the research on inequalities in society, and also considers the digital inequality beyond overly simplistic conceptions of access to technologies. Additionally, it describes how people's background characteristics relate to their web-use skills and what they do online. The ... more
"This paper offers a critical perspective on the process of mobile leapfrogging. Drawing upon data on Internet access and device penetration from 34 countries, this paper first shows that while greater access to mobile technologies suggests the possibility of a leapfrog effect, the lack of 3G adopti ... more
"This paper investigates the decision-making process of community members who decide on using telecenters for entrepreneurial endeavors. A qualitative approach through interviews with telecenter staff and users is used to assess the barriers and enablers to economic activity through use of telecente ... more

Universal Access and Service: Toolkit

Geneva: ITU (2013), xvii, 106 pp.
"This book provides an in-depth comparative analysis of inequality and the stratification of the digital sphere. Grounded in classical sociological theories of inequality, as well as empirical evidence, this book defines “the digital divide” as the unequal access and utility of internet communic ... more
"Libraries, telecenters, and cybercafés play a critical role in extending the benefits of information and communication technologies (ICTs) to a diverse range of people worldwide. However, their ability to contribute to development agendas has come into question in recent times. The Global Impact S ... more
"Turkmenistan is slowly emerging from decades of darkness. President Gurbanguli Berdymukhamedov has vowed to modernize the country by encouraging the uptake of new technology for economic development and more ef!cient governance. Hundreds of thousands of Turkmen citizens are now online. However, the ... more
"This Little Data Book presents tables for over 213 economies showing the most recent national data on key indicators of information and communications technology (ICT), including access, quality, affordability, efficiency, sustainability, and applications." (Abstract)
"This paper reviews recent events and legal developments related to the Internet and social media in Kazakhstan, Kyrgyzstan, Tajikistan Turkmenistan, and Uzbekistan. They include legislation extending libel laws to online communications, blocking of oppositional and independent websites, and punishi ... more
"This book focuses on Information and Communication Technologies for Development (ICT4D), which includes any technology used for communication and information, researching the social side of computing, the users, and the design of systems that meet the needs of "ordinary" users." (Publisher descript ... more
"What is clear from the Research ICT Africa (RIA) Household and Individual Access and Usage Survey is that the diffusion of ICT is highly uneven concentrating in urban areas and leaving some rural areas almost untouched. Access to these technologies is constrained by income as is usage, and as they ... more