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Social Listening to Strengthen Vaccine Programs: Leveraging a National Health Hotline in Malawi

Village Reach (2022), 5 pp.

"VillageReach has started to work with governments in Africa to improve access to primary health care, including immunization programs. One method is to systematically monitor and respond to vaccine questions and misinformation in public discourse through a process called social listening. The appro ... more

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Crisis-Ready Responsible Selves: National Productions of the Pandemic

Shani Orgad, Radha Sarma Hegde

International Journal of Cultural Studies, volume 25, issue 3-4 (2022), pp. 287-308

"National governments have played a key role in constructing the Covid-19 pandemic through their communications. Drawing on thematic, discursive and visual analyses of Covid-19 campaigns from 12 national contexts, we show how the pandemic has presented governments with unique conditions for articula ... more

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RIT 2.0: RDC - Bulletin humanitaire #6, 31 mai 2022

Internews (2022), 5 pp.

"Le présent bulletin présente l’analyse des rumeurs récurrentes collectées au cours de la période allant de 01 au 20 mai 2022. Au cours de cette période, 156 rumeurs ont été collectées dont 36 sur les réseaux sociaux et 120 rumeurs dans la communauté. La plupart des rumeurs évaluées � ... more

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The Impact of a Direct to Beneficiary Mobile Communication Program on Reproductive and Child Health Outcomes: A Randomised Controlled Trial in India

Amnesty Elisabeth Lefevre, Neha Shah, Kerry Scott, Sara Chamberlain, Osama Ummer et al.

BMJ Global Health, issue 6: e008838 (2022), 21 pp.

"Kilkari is the largest direct-to-beneficiary mobile communication programme in the world and has reached over 10 million women and their families across 13 states in India. Our study is the first randomised controlled trial conducted to date of a beneficiary mobile communication programme at scale. ... more

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Early Warning Alert and Response in Emergencies: An Operational Guide

World Health Organization (WHO) (2022), xiv, 189 pp.

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Learning from the Past: The Role of Social and Behavior Change Programming in Public Health Emergencies

Martha Silva, Paula Tallman, Jeni Stolow, Rachel Yavinsky, Julia Fleckman, Kamden Hoffmann

Global Health: Science and Practice, volume 10, issue 4: e2200026 (2022), 11 pp.

"The prevalence of emerging infectious diseases (EIDs) is rising at an unprecedented rate, and influencing human behavior is often the first line of defense to slow disease transmissions. We synthesize the contributions that social and behavior change research and programming has made in 6 recent EI ... more

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Turning Social Listening Data Into Action: Barriers and Recommendations Observed Through a COVID-19 Rumor Response

Alejandro Posada, Rocio Lopez Iñigo, Jamie Sport

Internews (2022), 23 pp.

"[...] seven key informant interviews were conducted with humanitarian organizations that have been at the forefront of social listening projects throughout the COVID-19 pandemic. Although we anchored the research in the COVID-19 response, our findings suggest that the uses and impacts of social lis ... tening are applicable across all elements of humanitarian response besides COVID-19 and even beyond health. The paper is structured around three components: (1) the differences between what organizations are hoping for (expected results) and what they have observed so far (observed results) in relation to the impacts of social listening, (2) the major barriers affecting the utilization of findings derived from social listening, (3) a preliminary brainstorm around recommendations that could mitigate the effects ofthe barriers identified and contribute to a realization of the expected results. Interviewees expressed expectations for long-term and structural benefits from the ongoing use of social listening findings. The most common expected results include contributions to improved infodemic management that is receptive to community concerns, stronger community engagement, more responsive programming and policy design, and more collaboration between humanitarian and health actors. Our findings suggest that, although some of these structural promises have not yet been realized, significant foundations have been laid. Organizations have observed that social listening findings are already contributing to improvements in RCCE, internal adaptations of program design, growth and acceptance of social listening throughout organizations, and a growing influence on public health policy. Despite these important results, there are still major challenges preventing the realization of social listening as a transformational tool for humanitarian response. Thirteen major barriers were identified, which exist at every stage of the traditional social listening project workflow. For data collection and analysis, the study found that the qualitative nature of the data, the predominance of a social media-only listening approach without an offline component, a reliance on traditional engagement statistics, limited qualified human resources, and issues around collaboration all hamper the effective use of social listening findings." (Conclusion) more

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Digital Media for Behavior Change: Review of an Emerging Field of Study

William Douglas Evans, Lorien C. Abroms, David Broniatowski, Melissa A. Napolitano, Jeanie Arnold

International Journal of Environmental Research and Public Health, volume 19, issue 9129 (2022), 14 pp.

"The purpose of the current paper is to provide an overview and describe methods in this emerging field, present use cases, describe a future agenda, and raise central questions to be addressed in future digital health research for behavior change. Digital media for behavior change employs three mai ... more

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Trends in the Media’s Coverage of Covid-19 in SADC, 1 January - 31 June 2021

Media Monitors; UNESCO (2022), 16 pp.

"This report provides an assessment of the reporting trends in the coverage of COVID-19 in nine SADC countries. The countries are Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, South Africa, Zambia and Zimbabwe. Stories published between 1 January and 30 June 2021 were selected from 38 ne ... more

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Same old story? African disease stereotypes persist in Covid-19 media coverage

Maame Nikabs, Mphathisi Ndlovu

Africa No Filter (2022), iii, 23 pp.

"1. Western media speculated about negative Covid-19 African outcomes: The media analysed in this study used words like “could”, “will almost certainly”, “will turn into” to prophesy doom for the continent, especially expressing doubt that the hospital infrastructure on the continent co ... uld cope. 2. The portrayal of Africa as diseased persisted: Global media had reported that Africa would be worst hit and expressed surprise that Africa did not reach the record high death rates that occurred in Western countries. Journalists were at pains to make sense of this “mystery”, for example, suggesting the low numbers were due to Africans being afraid to go to hospital. 3. Many development agencies also used negative stereotypes: Many publications from development agencies focused on barriers to the response to the epidemic in Africa, such as widespread poverty, lack of education, poor infrastructure, and irregular power supply. They further lamented a low test per case ratio and portrayed the continent as a charity case. Fears were also expressed about socio-economic impacts of Covid-19, such as job losses, economic contraction, and recession. 4. African media focused on government handling of the pandemic: African media mainly highlighted the African governments' agency in dealing with Covid-19. Some articles also reported on the mishandling of Covid-19 funds. However, within countries, different news sources sometimes reported differently, for example, in Zimbabwe, NewsDay typically reported on poor governance and corruption, while The Herald reported positively on actions being taken in the country. 5. African media chastised Africans about their behaviour: Many of the African media houses portrayed Africans as quarantine violators and fugitives who were breaching Covid-19 regulations and infecting family members, thereby spreading the virus. 6. Western media continued to represent Africa as a single entity: Just as with global coverage of Ebola and HIV/AIDS, the Western media outlets we studied continued to report on Africa as a homogenous entity and did not give attention to how Covid-19 was impacting differently in different countries – albeit that it gave some attention to South Africa, where death rates were high." (Key insights, page iii) more

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Journalists' Handbook on Female Genital Mutilation (FGM): Guidelines for Gender-Sensitive Reporting

Equality Now (2022), 68 pp.

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Overcome the Fear (Vencer El Miedo): Using Entertainment Education to Impact Adolescent Sexual and Reproductive Health and Parent-Child Communication in Mexico

Jorge A. Montoya, Aaron Plant, Deborah Neffa-Creech, Cecilia Orvañanos, Kriss Barker

BMC Public Health, volume 22, issue 2366 (2022), 12 pp.

"Adolescents in Mexico experience high pregnancy and birth rates. A collaboration with Grupo Televisa led to the development of an entertainment-education telenovela intervention, Overcome the Fear (OTF), which aired in 2020 to a national audience and addressed adolescent sexual and reproductive hea ... more

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Communicating the Effectiveness of Hand Washing, Face Masking, Social Distancing and Lockdown in Forestalling the Spread of COVID-19 Infection Across the Globe

Elizabeth Titilayo Aduloju, Jovzy Pius Egunjobi

SAU Journal of Management and Social Sciences, volume 7, issue 1 (2022), 16 pp.

"The main objective of this study was to explore the effectiveness of handwashing, face masking and social distancing in preventing the spread of COVID-19. Mixed-method research design was adopted, while questionnaire was shared on Facebook and WhatsApp to collect quantitative data. The daily cases ... more

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Social Media Literacy: Fake News Consumption and Perception of COVID-19 in Nigeria

Aonover Eric Msughter, Bashiru Usman

Cogent Arts & Humanities, volume 9, issue 2138011 (2022), 14 pp.

"The emergence of social media in the late 90s resulted in information dissemination and consumption transformation. Social networking sites have increasingly been popular and appealing to youths, who often spend much time navigating across the platforms, exploiting the communication affordances. Wh ... more

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Covid-19 Response in Africa: Together for Reliable Information. Final Evaluation

Michelle Betz, Elizabeth Adundo, Emmanuel Wongibe

Free Press Unlimited (2022), 50 pp.

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Effect of a social media-based counselling intervention in countering fake news on COVID-19 vaccine in Nigeria

Felix Olajide Talabi, Ikechukwu Peter Ugbor, Moyinoluwa Joseph Talabi et al.

Health Promotion International, volume 37, issue 2: daab140 (2022), 10 pp.

"The aim of this study was to understand the impact of counselling in countering fake news-related COVID-19 vaccine. We conducted two separate experiments. In the first experiment, we exposed the treatment group to fake news on COVID-19 vaccine through a WhatsApp group chat while the control group w ... more

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Establishing Trust in Experts During a Crisis: Expert Trustworthiness and Media Use During the COVID-19 Pandemic

Sabina Mihelj, Kondor, Katherine, Václav Štìtka

Science Communication, volume 44, issue 3 (2022), pp. 292-319

"Existing research on factors informing public perceptions of expert trustworthiness was largely conducted during stable periods and in longestablished Western liberal democracies. This article asks whether the same factors apply during a major health crisis and in relatively new democracies. Drawin ... more

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Message Testing in India for COVID-19 Vaccine Uptake: What Appeal and What Messenger Are Most Persuasive?

Rupali J. Limaye, Daniel J. Erchick, Kristian Balgobin, Alexandra Michel, Gretchen Schulz

Human Vaccines & Immunotherapeutics, volume 18, issue 6 (2022), 13 pp.

"Few studies have examined the relationships between the different aspects of vaccination communication and vaccine attitudes. We aimed to evaluate the influence of three unique messaging appeal framings of vaccination from two types of messengers on COVID-19 vaccine acceptance in India. We surveyed ... more

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Digital Media for Young People in Myanmar: Breaking Taboo and Discussing Sexual and Reproductive Health

London: BBC Media Action (2022), 2 pp.

"BBC Media Action’s innovative sexual and reproductive health rights (SRHR) project - Ma Shet Ne (Don’t be shy!) – was designed to support young people living in Yangon to access quality information and realise their rights. Research findings show that young people are highly engaged with the ... more

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Covid-19 in International Media: Global Pandemic Perspectives

John C. Pollock, Douglas A. Vakoch (eds.)

London; New York: Routledge (2022), xxxi, 267 pp.

"The book evaluates unique civic challenges, responsibilities, and opportunities for media worldwide, exploring pandemic social norms that media promote or discourage, and how media serve as instruments of social control and resistance, or of cooperation and representation. These chapters raise sign ... more