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From a Refugee Perspective: Discourse of Arabic Speaking and Afghan Refugees and Migrants on Social Media from March to December 2016
UNHCR (2017), 46 pp.
"The main thing I really liked about this project is that UNHCR invested the resources for proper qualitative social media monitoring, as opposed to the purely quantitative analyses that we see so often and which rarely go beyond keyword counting. To complement the social media information, the team
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Information Needs Assessment: Cox’s Bazar - Bangladesh
Arcata, Calif.; London: Internews (2017), 56 pp.
"There is no accessible media in the Rohingya language, leaving the Rohingya population of well over a million, now spread between Myanmar and Bangladesh, reliant on information only available in languages other than their own [...] This assessment, conducted in the Cox’s Bazar region of Banglades
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Information Needs of Syrian Refugees and Host Communities in Jordan, Lebanon and Turkey
Altai Consulting; CFI (2017), 168 pp.
"This report presents the result of a quantitative survey carried out in March 2017 using a representative sample of 1104 individuals (Syrian refugees and host community members over 12 years old), weighted for location, gender and age, across the three main host countries for Syrian refugees (Jorda
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"In April 2017, an Internews team conducted a rapid assessment on information needs among refugees and migrants in Italy, visiting formal reception facilities (hotspot, CAS, CARA) in Lampedusa, Agrigento, Catania, and informal centers in Ventimiglia and Rome [...] Lost in Translation examines the cr
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Migration von Subsahara-Afrika nach Europa: Motive, Informationsquellen und Wahrnehmung deutschen Engagements
Stuttgart; Berlin: Institut für Auslandsbeziehungen (ifa); Media in Cooperation and Transition (MiCT) (2017), 54 pp.
"In dieser Studie wird mithilfe qualitativer Fokusgruppendiskussionen mit Migranten bzw. mit Menschen mit Migrationsabsicht aus Subsahara-Afrika (i) nach Motiven für Migration, (ii) nach der Nutzung von Informationen und dem Wissen über Migration sowie (iii) nach der Rolle von Projekten der intern
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Information Needs and Access to Media Among Sudanese Refugees in Northern Unity State, South Sudan: Findings from a Survey of the Refugee and Humanitarian Communities
Arcata, Calif.: Internews (2017), 43 pp.
"In April 2017, Internews conducted a field assessment that investigated access to media and information needs among Sudanese refugees in Yida, Ajuong Thok, and Pamir, a settlement and two refugee camps in the northern part of Unity State, South Sudan. The assessment followed the February 2017 launc
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Mapping Refugee Media Journeys: Smartphones and Social Media Networks
Open University; France Médias Monde (2016), 103 pp.
"Smartphones and digital connectivity are essential for refugees seeking protection and safety in Europe, but they also carry risks for them. This research identified a huge gap in the provision of relevant, reliable and timely digital news and information for refugees on their journeys and upon arr
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ICT4Refugees: A Report on the Emerging Landscape of Digital Responses to the Refugee Crisis
Bonn; Eschborn: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) (2016), 35 pp.
"By “ICT” we refer to digital devices and systems which are accessible to everyone, be it refugees, civil society groups, humanitarian or development cooperation actors such as private companies. We talk about projects using personal computers, smartphones and tablets which can access the Intern
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Refugees, Migration and the Media
Deep Insights
Global Media Journal - German Edition, volume 6, issue 1 (2016), various pag.
"This special issue contains three peer-reviewed articles - on hostile media perceptions in the refugee debate in Germany, the news framing of Lampedusa in the German Süddeutsche Zeitung and the English Guardian, and migration news framing in South Asia and the Pacific -, two essays - on "Compassio
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Information to go: Kommunikation im Prozess der Migration am Beispiel syrischer und irakischer Flüchtlinge auf ihrem Weg nach Deutschland
Global Media Journal - German Edition, volume 6, issue 1 (2016), 25 pp.
"Vor dem Hintergrund der Flüchtlingsdebatte in Deutschland 2015 wird in diesem Beitrag danach gefragt, welche (Massen-)Kommunikationskanäle Flüchtlinge vor, während und nach der Flucht nutzen, um sich über migrationsrelevante Themen zu informieren und sich darüber mit anderen Migrationswillige
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Voices of Refugees: Information and Communication Needs of Refugees in Greece and Germany
London: BBC Media Action (2016), 52 pp.
"This study provides a snapshot of refugees’ experiences regarding communication and information at different points on their journey. It examines the communication behaviours and priority information needs of refugees in three areas: on their journey, in “transit” camps in Greece, and in Germ
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Information to Go: How Do Refugees from Syria and Iraq Find the Right Information, Before, During and After Their Journeys to Germany?
Berlin: Media in Cooperation and Transition (MiCT) (2016), 10 pp.
"Between November 2015 and February 2016, MICT conducted in-depth interviews and focus groups with a total of 88 Syrian and Iraqi refugees in Berlin. The central aim of the interviews was to investigate which sources of information refugees were using, before, during and after their transit, in orde
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Malakal: Nile FM: Baseline Assessment
Internews (2015), 9 pp.
"In February 2015, Internews established Nile FM, a community radio station in Malakal County, Upper Nile state [South Sudan]. As part of Internews' Humanitarian Information Service (HIS) that brings information to displaced and vulnerable populations throughout the country, Nile FM responds to the
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Syria Audience Research
Berlin: Media in Cooperation and Transition (MiCT) (2014), 31 pp.
"The media culture of Syrians is strongly dominated by satellite television which is the most widely accessible type of media for Syrians across the sample. Beyond satellite television, access to media is primarily dependent on location with people in government controlled areas enjoying the best ac
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"The key finding of this rapid assessment is that displaced people in northern Iraq live in an information vacuum which is hindering their ability to cope with the catastrophe in which they find themselves. This vacuum has two main origins: lack of access to reliable news and information from the lo
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Internews Humanitarian Information Service: UNMISS POC SITE - MALAKAL. Baseline Assessment
Internews; Forcier Consulting (2014), 8 pp.
"On 4th July 2014, Internews launched Boom Box Talk Talk (BBTT) in the Malakal, UN Mission Protection of Civilian (PoC) site, to provide people affected by the conflict with life saving and life enhancing information. BBTT is a professionally produced audio Humanitarian Information Service (HIS). In
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Upstairs Downstairs: Communication Contradictions Around Two African Refugee Camps
Journal of African Media Studies, volume 5, issue 1 (2013), pp. 35-51
"This article describes and analyses the United Nations High Commissioner for Refugees (UNHCR) communication policy in the current world environment where a variety of well-doers attempt to pursue attention. The analysis is reflected against the results of focus group interviews with Congolese women
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Syria Crisis: Humanitarian Information Needs Assessment - Zaatari Refugee Camp, Jordan
Arcata, Calif.; London: Internews (2012), 17 pp.
"Internews surveyed more than 120 Syrian refugees in Zaatari camp, asking a set of 30 questions about information needs, sources, and trust levels. Additionally, 20 in-depth key informant interviews were conducted with humanitarian workers and media professionals in Jordan and in Beirut, Lebanon. As
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