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Trust in the Media, Credibility of Media
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Journals
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A Narrative Solution: The Relationship Between Solutions Journalism, Narrative Transportation, and News Trust
Journalism, volume 22, issue 10 (2021), pp. 2511–2530
"Lack of trust is a paramount problem facing journalism. Solutions reporting, which focuses on credible responses to societal problems, could help improve news trust. In addition, narrative journalism has been associated with several positive outcomes. This study tested the novel idea that solutions
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The Kenya Media Assessment 2021
Internews (2021), 47 pp.
"There are stark lessons to be learnt from this assessment: Social media has become the main source of news and information for majority of Kenyans, even though it suffers the greatest trust deficit. Radio remains highly important, while television is the most trusted source of information and newsp
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Media Capture: How Money, Digital Platforms, and Governments Control the News
New York: Columbia University Press (2021), vii, 315 pp.
"This book features pathbreaking analysis from journalists and academics of the changing nature and peril of media capture - how formerly independent institutions fall under the sway of governments, plutocrats, and corporations. Contributors including Emily Bell, Felix Salmon, Joshua Marshall, Joel
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Georgia: An Information Ecosystem Assessment
Internews (2021), 3 parts
"Internews’ Global Tech and Europe & Eurasia teams conducted an extensive information ecosystem assessment (IEA) study in Georgia with a team of local researchers and experts. This IEA examines every region in Georgia, including minority language communities, and adopts a specific focus on social
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Edelman Trust Barometer 2021: Global Report
Edelman (2021), 58 slides
"After a year of unprecedented disaster and turbulence – the Covid-19 pandemic and economic crisis, the global outcry over systemic racism and political instability – the 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leade
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Six Ways to Incorporate Social Context and Trust in Infodemic Management
Brighton: Social Science in Humanitarian Action Platform (SSHAP) (2021), 5 pp.
"Building trust in public health authorities and epidemic response takes time and is an ongoing process. However, in the short term, mistrust can be mitigated by responding in contextually appropriate ways through meaningful community engagement: 1. Use social science to understand the socio-economi
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"This Information Ecosystem Assessment (IEA) aims to study the information environment in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) of the Philippines during the COVID-19 pandemic in 2020. Its main objective is to explore the dynamics of information in the region. The first section
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The Measurement of Trust in Communication Research, Part 2
Communication Research Trends, volume 40, issue 1 (2021), pp. 4-36
"In this review of the literature I have attempted to show how researchers in different areas of communication have conceptualized and operationalized trust and trust-related concepts. Trust has been associated most with the concept of credibility, but other words that have been used to operationali
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Socio-Economic Impact of COVID-19 and Media Consumption Among Vulnerable Communities in Central Asia
European Neigbourhood Council; Internews (2021), 44 pp.
"Social media (Instagram, Facebook, Telegram followed by Twitter) are the biggest information channels in general, but especially for youth, with preference for visual content (short videos, reels, pictures with quotes, little text). For example, in Kazakhstan and Kyrgyzstan between 50% and 63% of l
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Media Trust in the Western Balkans: Together Apart. Regional Overview
Ljubljana: Peace Institute; South East European Network for Professionalization of Media (SEENPM) (2021), 34 pp.
"Trust in the media varies across the region, with citizens in BiH, Serbia and North Macedonia divided in around half of those that trust and half of those that distrust the media, and a higher number of citizens in Kosovo, Montenegro and Albania having trust in the media. The highest trust is expre
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Overcoming Indifference: What Attitudes Towards News Tell Us About Building Trust
Oxford: Reuters Institute for the Study of Journalism (2021), 69 pp.
"This report contains a range of findings about news audiences in each of the four countries [Brazil, India, United Kingdom, United States], focusing on audiences overall as well as different segments of the public categorised according to their degree of trust towards news brands in their country.
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Systemvertrauen und Journalismus im Neoliberalismus
Bielefeld: transcript Verlag (2021), 322 pp.
"Vertrauenskrisen haben Konjunktur: Ob Politik, Wissenschaft oder Journalismus - kein gesellschaftliches Teilsystem bleibt von öffentlichen Misstrauensbekundungen verschont. Doch was genau meint der schillernde Begriff »Systemvertrauen« und welche Konsequenzen hat ein Mangel desselben? Malte G. S
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Media and the Coronavirus Pandemic in Africa (Part One)
Journal of African Media Studies, volume 13, issue 2 (2021), pp. 133-299
Shaped by Trauma, History and Hope: Audiences’ Perceptions of Social Cohesion Coverage in Ninewah, Iraq
Media in Cooperation and Transition (MiCT) (2021), 41 pp.
"This research analysis aims to assess perceptions of media coverage of social cohesion in Ninewah and understand how content is consumed and assessed by audiences in the province. What this report has demonstrated is that while there is a distrust of the media at a national level, local media are p
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Safe. Strong. Viable. The Symbiosis Between Media Safety and Media Viability
Bonn: Deutsche Welle DW Akademie (2021), 41 pp.
"The interviews and the analyses by the experts show that: –– Quality content increases safety. The editors interviewed for this publication confirm that fair and balanced journalism, which clearly distinguishes between facts and opinion and treats the people at the center of the story with resp
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Listening to What Trust in News Means to Users: Qualitative Evidence from Four Countries
Oxford: Reuters Institute for the Study of Journalism (2021), 50 pp.
"This report examines how people in Brazil, India, the UK, and the US view news media in their countries, the factors they use when determining whether sources are trustworthy, and what ‘trust in news’ ultimately means to them [...] While we note throughout the report areas of difference between
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Información y confianza: Comunicación contra la desinformación
Buenos Aires: Konrad-Adenauer-Stiftung (KAS); infociudadana (2021), 79 pp.
State of the Media Survey Report 2021
Nairobi: Media Council of Kenya (2021), xii, 46 pp.
"The survey found that 58% of Kenyans interviewed consume TV content on a typical day. This translates to approximately 16,740,493 Kenyans aged above 15 years who consume TV content. This is a drop from 74% of the respondents recorded in the 2020 survey. Across the regions, 60% of persons in North E
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