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Ill Advice: A Case Study in Facebook’s Failure to Tackle COVID-19 Disinformation
London: Institute for Strategic Dialogue (ISD) (2021), 34 pp.
"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
...
Solidarity in the Media and Public Contention Over Refugees in Europe
Abingdon, Oxon; New York: Routledge (2021), xi, 207 pp.
"Focusing on the public sphere, the book follows the assumption that solidarity is a social value, political concept and legal principle that is discursively constructed in public contentions. The analysis refers systematically and comparatively to eight European countries, namely, Denmark, France,
...
Overlooking the Political Economy in the Research on Propaganda
Harvard Kennedy School Misinformation Review, volume 2, issue special issue (2021), 14 pp.
"A thematic meta-analysis – of recent literature on online propaganda in the context of the Global South, and 20 Facebook-funded research projects in 2018 – shows that research is overwhelmingly focused on the psychological and behavioral impacts of propaganda. This research advocates for promot
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Sourcing Pandemic News: A Cross-National Computational Analysis of Mainstream Media Coverage of COVID-19 on Facebook, Twitter, and Instagram
Digital Journalism, volume 9, issue 9 (2021), pp. 1261-1285
"This article explores the uses of sources in coverage of the COVID-19 pandemic in social media posts of mainstream news organizations in Brazil, Chile, Germany, Mexico, Spain, the U.K., and the U.S. Based on computational content analysis, our study analyzes the sources and actors present in more t
...
Social Media and Everyday Life in South Africa
London; New York: Routledge (2021), x, 157 pp.
"This volume explores how, over the past decade, social media platforms have deeply penetrated the fabric of everyday life. The author considers South Africans’ use of wearable tech and use of online health and sports tracking systems via mobile phones within the broader context of the digital dat
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Digital Caudillos: The Use of Social Media in Guatemalan Presidential Campaigns
Journal of Politics in Latin America (JPLA), volume 13, issue 2 (2021), pp. 269-283
"This article contributes to the scholarship on Latin American campaigning by presenting data on the use of social media by presidential candidates in Guatemala’s 2019 election, including a content analysis of more than 2,000 Facebook posts along fifteen variables. The data show that Facebook use
...
Social Media Usage by Digital Finance Consumers: Analysis of Consumer Complaints in Kenya, Nigeria and Uganda. July 2019 - July 2020
Innovations for Poverty Action (ipa) (2021), 36 pp.
"Digital feedback has large potential for consumer protection. The customer experiences shared in the different social media channels have proven to be a rich source of information with the potential of answering a large number of questions. Who will make use of this data and methods going forward,
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Media and the Coronavirus Pandemic in Africa (Part Two)
Journal of African Media Studies, volume 13, issue 3 (2021), pp. 305-490
The "Hate Speech" Policies of Major Platforms During the COVID-19 Pandemic
Montevideo: UNESCO Office Montevideo and Regional Bureau for Science in Latin America and the Caribbean (2021), 32 pp.
"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M
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Courage Against Hate
Facebook (2021), 128 pp.
"The Courage Against Hate initiative has been brought together by Facebook for the purpose of sparking cross-sector, pan-European dialogue and action to combat hate speech and extremism. This collection of articles unites European academic analysis with practitioners who are actively working on coun
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Digital Hate: The Global Conjuncture of Extreme Speech
Bloomington, Indiana: Indiana University Press (2021), 266 pp.
"The euphoria that has accompanied the birth and expansion of the internet as a "liberation technology" is increasingly eclipsed by an explosion of vitriolic language on a global scale. Digital Hate: The Global Conjuncture of Extreme Speech provides the first distinctly global and interdisciplinary
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"This Information Ecosystem Assessment includes the thoughts and opinions of 48 migrant community leaders and migrant workers in Thailand. The information was collected through a series of qualitative and quantitative techniques, using remote data collection methodologies to ensure the safety of par
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Expressões de fé: A construção de sentido nos comentários de transmissões religiosas no Facebook
Vitória: Universidade Federal do Espírito Santo, Centro de Artes, Master Thesis (2020), 185 pp.
"Investiga os efeitos de sentido, como são construídos e que valores são colocados em circulação no espaço destinado aos comentários nas transmissões ao vivo das missas pelo Facebook. Busca entender como, ao longo da transmissão, acontecem as interações entre público, padre e plataforma
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Between ‘filter bubbles’ and community leaders: An exploratory study of Facebook groups for Russophones/Russians in the Netherlands
Journal of Global Diaspora & Media, volume 1, issue 1 (2020), pp. 89-105
"Through an exploration of Facebook groups designed for Russophones and Russians in the Netherlands, this study considers online community belonging negotiations. In doing so, the article aims to address the role of online administrators (admins) in online community construction, seeking to enrich t
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Report on the Facebook Third-Party Fact-Checking Programme
London: Full Fact (2020), 33 pp.
"Full Fact first started working with Facebook on the Third-Party Fact-Checking programme in January 2019. When we joined the programme we committed to reporting regularly on its operation. Our first report, published in July 2019, covered January to June 2019.1 This second report details our experi
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Comunicación, información y lenguajes de la memoria: XXV Cátedra Unesco de Comunicación
Bogotá: Editorial Pontificia Universidad Javeriana (2020), 263 pp.
"La Cátedra Unesco de Comunicación en su XXV edición se diseñó como un espacio para reflexionar sobre comunicación, información y lenguajes de la memoria. Con esa perspectiva, se consideró fundamental analizar el papel de la ciencia de la información en los procesos de recuperación, preser
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Jihadi Audiovisuality and its Entanglements: Meanings, Aesthetics, Appropriations
Edinburgh: Edinburgh University Press (2020), xvi, 328 pp.
"This report analyses a persistent, large-scale influence campaign linked to Chinese state actors on Twitter and Facebook. This activity largely targeted Chinese-speaking audiences outside of the Chinese mainland (where Twitter is blocked) with the intention of influencing perceptions on key issues,
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The Role of Social Media in Fomenting Violence: Myanmar
Tokyo: Toda Peace Institute (2020), 20 pp.
"Myanmar was originally portrayed as an internet success story. Connected in a matter of months after five decades of military dictatorship, Myanmar people were supposed to be able to communicate freely, access unimpeded information online, experience the benefits of a range of compelling and empowe
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‘Let Us Breathe!' Censorship and Criminalization of Online Expression in Viet Nam
London: Amnesty International (2020), 77 pp.
"On 21 April 2020, Facebook announced a major shift in its content moderation policy in Viet Nam. Under this policy, it has increasingly complied with the Vietnamese authorities’ repressive censorship of online expression deemed critical of the state.3 Facebook has disclosed that it agreed to “s
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