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Journals
Output Type
What’s Next? Public Service Journalism in the Age of Distraction, Opinion, and Information Abundance
Geneva: European Broadcasting Union (EBU) (2021), 162 pp.
"Public service journalism draws its legitimacy from a strong connection with the public. The EBU News Report 2021-22 highlights how today’s public service media organisations go about building and strengthening this connection while dealing with a variety of challenges. In three parts and 16 case
...
Engagement: The New Paradigm for Audience Research
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 299-316
"Audience research remains a fractured discipline and this continues to hinder its development into a fully-fledged academic field. There are many reasons for this – historic, philosophical, structural, epistemological and methodological – that are discussed in the course of this essay. However,
...
A Chance for Dialogical Journalism? Social Web Practices and Handling of User Comments at Deutsche Welle
Berlin: Freie Universität Berlin, Institute for Media and Communication Studies (2021), 400 pp.
"The value of online user comments is a much-debated issue. In journalism, the newly arising possibility for readers and viewers to easily and instantaneously share their views on journalistic output was welcomed at first. Compared to the conventional letter to the editor it represented a democratiz
...
Radio, Public Life and Citizen Deliberation in South Africa
Abingdon, Oxon; New York: Routledge (2021), xviii, 286 pp.
"As the most widespread and popular form of communication in the country, radio occupies an essential space in the deliberation and the construction of public opinion in South Africa. From just a few state-controlled stations during the apartheid era, there are now more than 100 radio stations, reac
...
The significance of ‘loud’ and ‘quiet’ forms of audience participation to community radio in Niger and Mali
Journal of Alternative and Community Media, volume 6, issue 2 (2021), pp. 179-196
"Community radio in Mali and Niger represents important hubs through which organized groups (such as listening clubs or associations) access information and participate in broadcasting through active and formalized channels. Drawing on radio listener focus groups conducted in Mali and Niger between
...
Hallo liebe Community! Konstruktive Online-Debatten fördern durch bestärkende Moderation
Düsseldorf: Landesanstalt für Medien NRW (2021), 34 pp.
"Aufbauend auf dem sozialpsychologischen Konzept der sozialen Unterstützung haben wir das KASI-Prinzip entwickelt. Es stellt Redaktionen drei Stile der Empowerment-Moderation zur Verfügung: den kognitiven Stil (K), den affektiven Stil (A) und den sozial-integrativen Stil (SI). Die Stile unterschei
...
Low-Data Mobile Apps: Latest Innovation Frontier for Community Radio Stations in Rwanda
3CMedia: Journal of Community, Citizen's and Third Sector Media and Communication, issue 10 (2020), pp. 7-23
"This paper examines the motivation of audiences to participate in the programming of community radio; the readiness of community radio stations’ management and their audiences to embrace mobile applications; whether Rwanda is a conducive environment for the deployment of mobile applications in co
...
Introducing Vigilant Audiences
Cambridge: Open Book Publishers (2020), xiii, 342 pp.
"The authors engage with a range of cross-disciplinary perspectives in order to explore the actions of a vigilant digital audience — denunciation, shaming, doxing — and to consider the role of the press and other public figures in supporting or contesting these activities. In turn, the volume il
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Media Accountability and Journalists: To Whom Do Spanish Professionals Feel Responsible?
Journalism Practice, volume 14, issue 7 (2020), pp. 812-829
"This paper analyses to whom Spanish journalists feel responsible. To achieve this objective, we sent out a survey to Spanish journalists to ascertain their opinion on this question. The journalists’ point of view was then compared with that of the general public though six focus groups consisting
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JMR’s Participatory Journalism Playbook: A Field Guide to Listening and Reporting with Communities
Internews (2020), 26 pp.
"The guide aims to make what community engagement practitioners do visible and demonstrate why it matters. We’re not walking Rolodexes for reporters to tap, nor are we party planners or social media administrators. We create spaces and processes for the people we want to serve to articulate their
...
Mediated Sociability: Audience Participation and Convened Citizen Engagement in Interactive Broadcast Shows in Africa
International Journal of Communication, volume 14 (2020), pp. 2985-3006
"This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to pol
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Evaluating Academic and Media Nongovernmental Organization Partnerships for Participatory Data Gathering
International Journal of Market Research, volume 63, issue 1 (2020), pp. 43-57
"This article discusses participatory methods for data gathering in the context of a partnership between a Swiss-based media development organization, Fondation Hirondelle, and a research team at the University of Sheffield. In 2018–2019, the partnership conducted fieldwork which focused on the im
...
What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire
Deep Insights
Oxford: Reuters Institute for the Study of Journalism (2019), 51 pp.
"This report focuses on how digital-born news media navigate audience engagement in the context of both rapid developments in a digital, mobile, and platform-dominated media environment and significant political pressure, including the ‘weaponisation’ of social media to target and harass indepen
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¡La radio vive! Mutaciones culturales de lo sonoro
Deep Insights
Quito: CIESPAL (2019), 257 pp.
"El presente trabajo es un significativo esfuerzo que invita a la reflexión intelectual y práctica sobre la situación actual y los retos de la radiodifusión. Su propósito es el de identificar los criterios así como analizar los problemas y desafíos que matizan el quehacer radiofónico. Con es
...
Engaged Journalism: Practices for Building Trust, Generating Revenue, and Fostering Civic Engagement
Impact Architects (2019), 61 pp.
"Across the news industry, organizations large and small, commercial and nonprofit, single issue and daily news are experimenting with “engagement”: Audience engagement, engaged journalism, engagement editors and specialists, engaging for trust, and the list goes on. But what is engagement? Why
...
O radio vive! Mutações culturais do sonoro
Quito: Ediciones CIESPAL (2019), 256 pp.
"This study was specfically intended to: 1. provide comprehensive insight into the public’s media consumption patterns, and its underlying causes: a) values; b) needs and interests, particularly regarding media content; c) motivation and aspirations, with specific emphasis on buying media content;
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‘Meaningful Participation’: Exploring the Value of Limited Participation for Community Radio Listeners
Radio Journal: International Studies in Broadcast & Audio Media, volume 17, issue 2 (2019), pp. 253-270
"Community radio represents an opportunity for audiences to play a lead role in the production, dissemination and ownership of media channels and content. The active participation of audiences is one of the primary differences between community radio stations and their commercial and state-run count
...
Making Journalism More Memberful: Practical Tips from 19 News Sites Around the World for How to Involve Your Supporters in the Work
Membership Puzzle Project (2019), 61 pp.
"Even at the most audience-informed organizations, journalists recognize the immense difficulty in making sense of what audience members and relevant experts know, particularly without presently available tools and ample staff. This work is hard, yet there is an increasing amount of interest in it.
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Online Audience Engagement with Legacy and Digital-Born News Media in the 2019 Indian Elections
Oxford: Reuters Institute for the Study of Journalism (2019), 16 pp.
"In this factsheet, we study online audience engagement with legacy and digital-born news media across social media platforms (Facebook and Twitter) and the open web during the 2019 Indian General Election on the basis of data collected between 11 April and 19 May. We analyse cross-platform online a
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