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Acceso a la información pública: Guía práctica de peticiones

Amado Vivas, Saúl Blanco
Espacio Público; El Pueblo Pregunta (2020), 27 pp.
"Este manual plantea los conocimientos esenciales sobre el derecho al acceso a la información, cómo materializar su exigencia, así como los conceptos y procedimientos necesarios para realizar una solicitud de información adecuada en forma y contenido. A través del proyecto El Pueblo Pregunta, E ... more
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ITU guidelines for national emergency telecommunication plans

Juan Manuel Roldan, Felipe Ordoñez
Geneva: ITU (2020), v, 95 pp.
"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the ... more
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Covering COVID-19: Handbook for Journalists. Collection of Tools, Techniques, Resources and Strategies for Journalists Covering the Cornonavirus Outbreak. Includes Tools for Fact-Checking Misinformation and Hoaxes

Media Empowerment for a Democratic Sri Lanka (MEND) Program
IREX; USAID (2020), 7 pp.
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Going Digital: Web Data Collection Using Twitter as an Example

Nicole Schwitter, Ulf Liebe
Oxford: Oxfam (2020), 30 pp.
"These guidelines are published under the Going Digital series where we explore and share our learning in using new digital technologies in evaluation and research. In this fifth instalment of Going Digital, another form of digital data is explored: web data. The paper discusses how web data, in par ... more
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 WorldCat  (93)
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The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods
Key Guides

Michael Lewrick, Patrick Link, Larry Leifer
Hoboken, NJ: Wiley (2020), 309 pp.
"The Design Thinking Toolbox explains the most important tools and methods to put Design Thinking into action. Based on the largest international survey on the use of design thinking, the most popular methods are described in four pages each by an expert from the global Design Thinking community. If ... more
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Construire une stratégie de plaidoyer: De l'analyse au suivi-évaluation. Boîte à outils à destination des organisations de la société civile

Anaïs Saint-Gal, Marine Gauthier
Paris: Sidaction (2020), 75 pp.
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How to Perform Impact Assessments: Key Steps for Assessing Communication Interventions [Arabic]

James Dennison
International Centre for Migration Policy Development (ICMPD); EUROMED Migration (2020), 26 pp.
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Radios pospandemia: Manual de herramientas y estrategias para medios comunitarios ante la nueva normalidad
Key Guides

Inés Binder, Santiago García Gago
Bonn: Deutsche Welle DW Akademie (2020), 63 pp.
"La primera parte presenta una serie de herramientas disponibles para producir, grabar y transmitir. No se trata de un compilado de software ya conocido por las radios –como editores de audio o automatizadores– sino de una propuesta integral de trabajo colaborativo descentralizado. Son, práctic ... more
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Online Community Moderation
Key Guides

Hilversum: RNW Media (2020), 12 pp.
"This knowledge brief showcases RNW Media's experience with online community moderation. It explains what community moderation means, why we believe it is an essential component of our Citizens' Voice programme, and the strategies we have developed together with our moderators to guide them in the w ... more
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Behavioral Science Tips for COVID-19 Communications

Southern Africa Labour and Development Research Unit (SALDRU); University of Pennsylvania, Center for Health Incentives & Behavioral Economics; Ideas42.org (2020), 2 pp.
"Human behavior plays a central role in reducing the spread of coronavirus. Communication by government entities and other trusted sources about desirable or mandated behaviors during the pandemic is critical. As policymakers, funders, and program staff, it is our responsibility to ensure that commu ... more
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Wozu Non-Profit-Journalismus? Ein Report zu gemeinnützigem Journalismus – mit Wirkungslogiken, Qualitätskriterien und Tipps für Förder*innen
Key Guides

Charlotte Buttkus, Igor Ryabinin, Florian Hinze
Berlin: PHINEO gemeinnützige AG (2020), 63 pp.
"Der Report „Wozu Non-Profit-Journalismus?“ macht sich für eine dritte Säule im Mediensystem stark: Der gemeinnützige Journalismus hält der Krise Antworten entgegen und leistet als Ergänzung zum öffentlich-rechtlichen und privaten Verlagsjournalismus einen Beitrag zur Medienvielfalt. Er is ... more
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Building Smart Villages: A Blueprint. As Piloted in Niger

Geneva: ITU (2020), xiv, 57 pp.
"This Smart Village Blueprint, piloted in Niger, has been conceived as a practical tool for establishing smart villages. It contributes to the implementation of the Niger 2.0 Smart Villages project, which aims at providing broadband infrastructure to improve Internet access in rural and remote parts ... more
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Applying Design Thinking: A Workbook for Academics and Researchers in Higher Education

Christian Bruchatz, Robert Fischer, Janine Stelzer
Design Thinking Approach (2020), 115 pp.
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Key Considerations: Online Information, Mis- and Disinformation in the Context of COVID-19

Nadia Butler
Social Science in Humanitarian Action Platform (SSHAP) (2020), 8 pp.
"This brief sets out practical considerations relating to flows of information, misinformation and disinformation though online media, particularly social media networks, in the context of the COVID-19 pandemic. It details various types of online media, key players and influencers on social media, a ... more
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Puentes de comunicación: Cómo cubrir la migración y el refugio venezolanos. Guía y glosario para periodistas, comunicadores y medios
Key Guides

Efecto Cocuyo; Deutsche Welle DW Akademie (2020), 188 pp.
"Para contribuir a que las sociedades entiendan de una mejor manera los problemas a los que se enfrentan los migrantes y busquen en conjunto soluciones que mejoren la convivencia, nació Puentes de Comunicación. El proyecto está impulsado por el medio digital venezolano Efecto Cocuyo y la organiza ... more
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CEDIL Guidelines on Impact Evaluation that are Sensitive to Disability

Centre of Excellence for Development Impact and Learning (CEDIL) (2020), 5 pp.
"These are simple recommendations on the inclusion of data on disability for researchers conducting evidence syntheses and primary studies." (Page 1)
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La verification des faits dans le journalisme

Chokri Ben Nessir, Jocelyn Grange
Centre Africain de Perfectionnement des Journalistes et Communicateurs (CAPJC); Media Up Programme d’Appui aux Médias Tunisiens (2020), 104 pp.
"Ce guide présente d’abord le concept de fausse nouvelle dans toutes ses dimensions et la façon dont celles-ci peuvent contaminer l’information aussi bien en Tunisie que dans le reste du monde. Un journaliste a besoin de comprendre les différentes formes que peut revêtir la désinformation a ... more
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Estimated Costs for Evaluation Services Depending on the Scale of the Program Being Evaluated

George Argyrous
Institute of Public Policy Governance (2020), 1 p.
"The resource provides a guide for the expected costs of various evaluative activities in an Australian context. The main purpose for commissioners of evaluative activity to have a sense of the budget they should set aside for these activities. However, the guide also alerts potential users to the r ... more
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Guidance on Depictions of Suicide & Self-Harm in Drama & Film

Samaritans (2020), 5 pp.
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Taking action to protect journalists and other media actors

Peter Noorlander
Council of Europe (2020), 20 pp.
"There is a growing and urgent threat to the safety of journalists across Europe which constitutes a terminal threat to democracy and urgent action by Council of Europe Member States is required. At the international level, detailed guidance and standards for the protection of journalists have been ... more