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"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M ... more
"COVID-19, caused by SARS-CoV-2, has led to a global pandemic. The World Health Organization has also declared an infodemic (ie, a plethora of information regarding COVID-19 containing both false and accurate information circulated on the internet). Hence, it has become critical to test the veracity ... more
"This exploratory study examined the twitter feeds of ten senior Indian journalists during a specific event of national importance to understand what type of tweets led to greater follower engagement. Further, we examined how followers engaged with congruent and incongruent messages. Analysis of twe ... more
"Online spaces are being systematically weaponised to exclude women leaders and to undermine the role of women in public life. Attacks on women which use hateful language, rumour and gendered stereotypes combine personal attacks with political motivations, making online spaces dangerous places for w ... more
"This report analyses a persistent, large-scale influence campaign linked to Chinese state actors on Twitter and Facebook. This activity largely targeted Chinese-speaking audiences outside of the Chinese mainland (where Twitter is blocked) with the intention of influencing perceptions on key issues, ... more
"This research performs a thematic analysis on tweets published during Brazil’s 2018 elections that mentioned communism. The idea was to identify the linkages to other underlying themes that emerged during what we saw as the Twitter ‘virality of communism’ and interpret them considering the ba ... more
"These guidelines are published under the Going Digital series where we explore and share our learning in using new digital technologies in evaluation and research. In this fifth instalment of Going Digital, another form of digital data is explored: web data. The paper discusses how web data, in par ... more
"The rapid escalation in the long-running conflict between Azerbaijan and Armenia which took place in late September 2020 has been shadowed by a battle across social media for control of the international narrative about the conflict. On Twitter, large numbers of accounts supporting both sides have ... more
"The growth of the Internet in the last two decades has helped increase political and civic en-gagement and scrutiny. The growth of a digital economy in Kenya has led to the emergence of a vibrant online community with 89.7 % of the population having access to the Internet. This paper examines how K ... more
"La pandemia de la COVID-19 ha generado una crisis sanitaria y comunicativa sin precedentes. A través de las plataformas digitales, se ha producido una ingente circulación de información falsa, inexacta o descontextualizada so-bre el coronavirus. Entre ella, cabe destacar los rumores, bulos y teo ... more
"This study examines disinformation and propaganda in war in the age of information particularly through social media. It analyzes Twitter's posts of the Afghan government and the Taliban, from January to March 2018. For understanding disinformation, 952 tweets of both parties were crosschecked with ... more
"The article seeks to discuss varied forms of citizen engagement in the era of Internet viral cultures, ranging from (1) the use of social media for online protest, characterised by political contestation and fleeting outbursts of anger and backlash in the Twittersphere, to (2) the appropriation of ... more
"Twitter is still not doing enough to protect women from online violence and abuse. Since the release of Toxic Twitter in 2018, Amnesty International has continued to highlight the scale of abuse women face on Twitter, including in Argentina, India, the UK and the US. Meanwhile, women have continued ... more
"This book brings together fresh evidence and new theoretical frameworks in a unique analysis of the increasing role of social media in political campaigns and electoral processes across Africa. Supported by contemporary and historical cases studies, it engages with the main drives behind the variou ... more
"Twitter is a major tool for communication during emergencies and disasters. This study aimed to investigate Twitter use during natural hazards and pandemics. The included studies reported the role of Twitter in disasters triggered by natural hazards. Electronic databases were used for a comprehensi ... more
"This study develops a technosocial framework for assessing the efficacy of global aid agencies’ use of Twitter’s algorithmic affordances for participatory social change. We combine computational and interpretive methods to examine tweets posted by three global aid agencies—U.S. Agency for Int ... more
"This collection of thirteen new essays is the first to examine, from a range of disciplinary perspectives, how the new technologies and global reach of the internet are changing the theory and practice of free speech. The rapid expansion of online communication, as well as the changing roles of gov ... more
"In this factsheet, we study online audience engagement with legacy and digital-born news media across social media platforms (Facebook and Twitter) and the open web during the 2019 Indian General Election on the basis of data collected between 11 April and 19 May. We analyse cross-platform online a ... more