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Journals
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Born in the Fire: What We Can Learn from How Digital Publishers in the Global South Approach Platforms
Oxford: Reuters Institute for the Study of Journalism (2022), 33 pp.
"Based on interviews with a strategic sample of 11 publishers in eight low- and middle-income countries, the authors of this report analyse how various digital publishers across a range of Global South countries approach digital platforms: both big platform companies such as Google and Meta; rapidly
...
Understanding RT’s Audiences: Exposure Not Endorsement for Twitter Followers of Russian State-Sponsored Media
International Journal of Press/Politics, volume 27, issue 1 (2022), pp. 220-242
"The Russian state-funded international broadcaster RT (formerly Russia Today) has attracted much attention as a purveyor of Russian propaganda. To date, most studies of RT have focused on its broadcast, website, and social media content, with little research on its audiences. Through a data-driven
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Discussing Conflict in Social Media: The Use of Twitter in the Jammu and Kashmir Conflict
Media, War & Conflict, volume 15, issue 4 (2022), pp. 504-529
"This article conducts a qualitative content analysis of content on Twitter concerning the conflict in the Jammu and Kashmir region. The tweets following the death of a popular militant, Burhan Wani, cover three different themes: (1) criticism of intellectuals; (2) Burhan Wani’s impact on the conf
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COVID-19 Discourse on Twitter in Four Asian Countries: Case Study of Risk Communication
Journal of Medical Internet Research, volume 23, issue 3: e23272 (2021), 17 pp.
"COVID-19, caused by SARS-CoV-2, has led to a global pandemic. The World Health Organization has also declared an infodemic (ie, a plethora of information regarding COVID-19 containing both false and accurate information circulated on the internet). Hence, it has become critical to test the veracity
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Between Advocacy and Outrage: A Study on Treatment of Gender Issues in Social Media in Iraq
Berlin: Media in Cooperation and Transition (MiCT) (2021), 29 pp.
"This study was launched with the aim to deepen our understanding of how women related topics are debated in social media in Iraq. It is based on a social media monitoring exercise conducted between April 2019 and November 2020 across two topics of interest: the kidnapping of women rights’ activis
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Sourcing Pandemic News: A Cross-National Computational Analysis of Mainstream Media Coverage of COVID-19 on Facebook, Twitter, and Instagram
Digital Journalism, volume 9, issue 9 (2021), pp. 1261-1285
"This article explores the uses of sources in coverage of the COVID-19 pandemic in social media posts of mainstream news organizations in Brazil, Chile, Germany, Mexico, Spain, the U.K., and the U.S. Based on computational content analysis, our study analyzes the sources and actors present in more t
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Myths and Misconceptions on Covid-19: ‘Congo Check’ and ‘Talato’ Verification Experiences
Frontiers in Communication, volume 6, issue 627214 (2021), 21 pp.
"This paper asks: How do fact-checkers combat/halt Covid-19 myths and misconceptions in the Democratic Republic of Congo and the Central African Republic? How do they engage in social media networks toward sense-giving and sharing corrective information? It discusses two cases of online media projec
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#Kanhaiya: Exploring Indian Journalists’ Use of Twitter to Share Developing News and Audience Engagement with Different Types of Tweets
Global Media and Communication, volume 17, issue 1 (2021), pp. 45-66
"This exploratory study examined the twitter feeds of ten senior Indian journalists during a specific event of national importance to understand what type of tweets led to greater follower engagement. Further, we examined how followers engaged with congruent and incongruent messages. Analysis of twe
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Social Media and Everyday Life in South Africa
London; New York: Routledge (2021), x, 157 pp.
"This volume explores how, over the past decade, social media platforms have deeply penetrated the fabric of everyday life. The author considers South Africans’ use of wearable tech and use of online health and sports tracking systems via mobile phones within the broader context of the digital dat
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Democracy and Fake News
London; New York: Routledge (2021), xiv, 232 pp.
"This book explores the challenges that disinformation, fake news, and post-truth politics pose to democracy from a multidisciplinary perspective. The authors analyse and interpret how the use of technology and social media as well as the emergence of new political narratives has been progressively
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Social Media Usage by Digital Finance Consumers: Analysis of Consumer Complaints in Kenya, Nigeria and Uganda. July 2019 - July 2020
Innovations for Poverty Action (ipa) (2021), 36 pp.
"Digital feedback has large potential for consumer protection. The customer experiences shared in the different social media channels have proven to be a rich source of information with the potential of answering a large number of questions. Who will make use of this data and methods going forward,
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The "Hate Speech" Policies of Major Platforms During the COVID-19 Pandemic
Montevideo: UNESCO Office Montevideo and Regional Bureau for Science in Latin America and the Caribbean (2021), 32 pp.
"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M
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Topic modelling of public Twitter discourses, part bot, part active human user, on climate change and global warming
Journal of Environmental Media, volume 2, issue 1 (2021), pp. 31-53
"Twitter is a key site for understanding the highly polarized and politicized debate around climate change. We examined large datasets comprising about 15 million tweets from different parts of the world referencing climate change and global warming. Our examination of the twenty most active users e
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Demystifying the COVID-19 Infodemic: Conspiracies, Context, and the Agency of Users
Social Media + Society, volume 7, issue 3 (2021), 16 pp.
"This article presents new empirical insights into what people do with conspiracy theories during crises. By suppressing the impulse to distinguish between truth and falsehood, which has characterized most scholarship on the COVID-19 “infodemic,” and engaging with claims surrounding two popular
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Digital Hate: The Global Conjuncture of Extreme Speech
Bloomington, Indiana: Indiana University Press (2021), 266 pp.
"The euphoria that has accompanied the birth and expansion of the internet as a "liberation technology" is increasingly eclipsed by an explosion of vitriolic language on a global scale. Digital Hate: The Global Conjuncture of Extreme Speech provides the first distinctly global and interdisciplinary
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Understanding Viral Communism: A Thematic Analysis of Twitter During Brazil’s 2018 Elections
Westminster Papers in Communication and Culture, volume 15, issue 1 (2020), pp. 19-36
"This research performs a thematic analysis on tweets published during Brazil’s 2018 elections that mentioned communism. The idea was to identify the linkages to other underlying themes that emerged during what we saw as the Twitter ‘virality of communism’ and interpret them considering the ba
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Engendering Hate: The Contours of State-Aligned Gendered Disinformation Online
London: Demos (2020), 40 pp.
"Online spaces are being systematically weaponised to exclude women leaders and to undermine the role of women in public life. Attacks on women which use hateful language, rumour and gendered stereotypes combine personal attacks with political motivations, making online spaces dangerous places for w
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Saving Lives and Changing Minds with Twitter in Disasters and Pandemics: A Literature Review
Journalism and Media, volume 1, issue 1 (2020), pp. 59-77
"Twitter is a major tool for communication during emergencies and disasters. This study aimed to investigate Twitter use during natural hazards and pandemics. The included studies reported the role of Twitter in disasters triggered by natural hazards. Electronic databases were used for a comprehensi
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