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Social Media and COVID-19: A Global Study of Digital Crisis Interaction Among Gen Z and Millenials

Ingrid Volkmer

University of Melbourne (2021), viii, 67 pp.

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Infodemia e COVID-19: A informação como instrumento contra os mitos

Ana Gabriela Ferreira, Débora Lima, Júlia Rocha

Artigo 19 Brasil (2021), 48 pp.

"O presente relatório propôs, através de uma análise de transparência passiva e ativa, um diagnóstico quanto à transparência e a garantia do direito de acesso à informação pública de saúde, em período sensível de calamidade no Brasil - a pandemia do novo coronavírus. O contexto de in ... fodemia somou-se aos crescentes entraves institucionais impostos pelo governo de Jair Bolsonaro, tornando quase impossível obter informações oficiais seguras, participar e monitorar as políticas públicas governamentais. Na pandemia de COVID-19, isso se ampliou e continua em curso, mais de um ano após, ainda que às custas de mais de 420 mil vidas perdidas. Muitos indícios denotam a intencionalidade das ações, como a afirmação recente de chefe da ANVISA17 sobre ter participado de reunião no Palácio do Planalto, em que se sugeriu modificar a bula da cloroquina para incluir possibilidade de seu uso contra a COVID-19, mesmo sendo este ato contrário a evidências científicas. Ainda que houvesse evidência contrária ao uso, houve ampla propaganda, pelo presidente da república, da cloroquina e de hidroxicloroquina como tratamentos para a infecção por coronavírus, levando a novas comorbidades. Se, por um lado, a importância do compartilhamento proativo de informações confiáveis e úteis para o eficiente enfrentamento à Covid-19 já tem sido reiterado por organizações nacionais e internacionais, a análise aqui presente mostra que as diversas formas de desinformação, incluindo o apagão de dados são, hoje, a regra no Brasil. O largo desrespeito aos prazos de resposta, a prorrogação indefinida para manifestações concernentes à pandemia e a banalização do sigilo18 são apenas uma parte pequena desses entraves - e não refletem a pressa que o contexto pandêmico exige sobre segurança acerca dos modos de prevenção, tratamento e contenção da doença. Para além disso, a propaganda massiva da desinformação vem sendo meio de afetação de milhares de pessoas no país que, possuindo menos acesso ao conhecimento científico produzido, confiam nas figuras de liderança que deveriam estar fazendo o papel de assegurar medidas de saúde. Foi possível constatar neste estudo um grave sintoma, face aos pedidos realizados. Da análise de amplitude de acesso, 75% dos pedidos tiveram retorno insuficiente." (Conclusões, página 41) more

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Common Service Evaluation: What Role Has the Common Service Played in Helping Agencies Communicate with Rohingya and Host Communities During the Covid-19 Pandemic?

Nicola Bailey, Nushrat Mehjabin, Sifati Tamanna

London: BBC Media Action (2021), 51 pp.

"The common service for community engagement and accountability, through its consortium members BBC Media Action and Translators Without Borders (TWB), aims to help agencies and sectors working to support Rohingya refugees and local host communities living in Cox’s Bazar, Bangladesh to achieve thi ... s by providing a range of specialist, technical support services. Movement restrictions implemented since the beginning of the pandemic meant that humanitarian programmes were reduced to essential services only in the Rohingya camps, community engagement efforts were restricted, and many initiatives planned for the host community were cancelled. The common service adapted its activities in a number of ways: carrying out online training sessions with practitioners; conducting telephone research with communities; shifting the focus of communication products to meet communities’ information needs around Covid-19; and working with partners to use communication channels which would ensure information was still able to reach communities [...] This evaluation has shown that practitioners feel the common service played a critical role in getting important information to Rohingya communities during this time. It did this through: - Helping partner agencies understand Rohingya communitiesf perspectives and concerns, and how to communicate with them, based on up to date research and a cultural understanding developed over time (using What Matters? as a vehicle for sharing this information, as well as providing practitioner training and bespoke advice). - Creating and disseminating audio and visual content which is easy for Rohingya people to understand, and helps volunteers and field staff communicate effectively with them. - Working in partnership with humanitarian agencies to adapt communication strategies and make sure information was reaching people despite Covid-19 restrictions, for example adapting audio programmes to be played through mosque loudspeaker systems; training Imams to communicate on Covid-19; ensuring content is played at food distribution points and other essential services; and equipping community health workers with simple and effective communication materials about Covid-19 to use in door to door visits." (Executive summary) more

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Pacific Crises: COVID, Climate Emergency and West Papua

Philip Cass, David Robie (eds.)

Pacific Journalism Review, volume 27, issue 1-2 (2021), pp. 1-174

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Myths and Misconceptions on Covid-19: ‘Congo Check’ and ‘Talato’ Verification Experiences

Fabíola Ortiz dos Santos

Frontiers in Communication, volume 6, issue 627214 (2021), 21 pp.

"This paper asks: How do fact-checkers combat/halt Covid-19 myths and misconceptions in the Democratic Republic of Congo and the Central African Republic? How do they engage in social media networks toward sense-giving and sharing corrective information? It discusses two cases of online media projec ... more

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MENA Monitor: Arabic COVID-19 Vaccine Misinformation Online

Ciarán O'Connor, Moustafa Ayad

London: Institute for Strategic Dialogue (ISD) (2021), 19 pp.

"Conspiracy theories about COVID-19 and the subsequent development and rollout of COVID-19 vaccines are rampant across Arabic-language Facebook pages and groups. They are also linked to a larger network of anti-vaccination websites, Twitter accounts and YouTube channels across the web. Researchers f ... more

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Social Media and the COVID-19 Pandemic: The Dilemma of Fake News Clutter Vs. Social Responsibility

Moez Ben Messaoud

Journal of Arab & Muslim Media Research, volume 14, issue 1 (2021), pp. 25-45

"This article examines the relationship between fake news and social media as increasingly important sources of news, at a time when mainstream media no longer have exclusive control over news production and dissemination. It has been evident that few media outlets and professionals tend to draw con ... flicting news about COVID-19 from social media feeds, which are largely produced by common citizens with mostly no journalism training. This pervasive use makes social media key sources to scores of media outlets for news, whether it is related to COVID-19 or public affairs issues, even though it is susceptible to torrents of credibility and accuracy issues. As a result, of the overwhelming spread of fake news on coronavirus, which is contributing to framing events from several angles, media professionals are now obliged to track and vet information circulating on social media. Due to the scale of disinformation spreading on the Web, it has become imperative that the credibility and accuracy of news is thoroughly verified. Media organizations have already been putting in place various mechanisms to monitor false news. This article will attempt to identify and assess these monitoring efforts in the Arab world. For this purpose, I have put together a list of Arab observatories launched on the internet in order to monitor fake news circulating in relation to COVID-19, and to discuss their methods of monitoring work, in the context of mobilization carried out by governments and many organizations such as the World Health Organization. This article is pinned down on social responsibility approach which helps pave the way the differentpropositions to combat fake news and avoid abuses in social media uses. This article proposes an evaluation of the monitoring initiative viaa- vis fake news and proposes a set of guidelines for improving the work of such monitoring bodies. Hence, this research reveals that social media outlets have diversified their goals to match the power of the conventional media in disseminating information and bringing up issues for debate. However, in the light of the framework of social responsibility, social media actors have to constantly develop a set of ethical practices to be observed by users, establish codes of conduct regulating content production, and lay down a code of integrity to assure accuracy in news and information transmission." (Abstract). more

Google Scholar (195)

WorldCat (198)

Communication de crise en Côte d'Ivoire: éviter la communication zéro et les incommunications

Kacou Goa

Paris: L'Harmattan (2021), 149 pp.

"Les analyses et réflexions axées sur la problématique de la communication de crise en Côte d’Ivoire permettent, d’une part, de révéler les sources, les enjeux et les conséquences de la communication publique et globale en période de crise. Elles mènent, d’autre part, à observer de n ... more

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Google Scholar (179)

WorldCat (173)

Media and the Coronavirus Pandemic in Africa (Part Two)

Journal of African Media Studies, volume 13, issue 3 (2021), pp. 305-490

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Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion

Roman Chestnov et al.

Geneva: ITU (2021), 60 pp.

"Digital technology, while an important enabler of many COVID-19 mitigation measures, has also contributed to the rise of misinformation and disinformation surrounding the pandemic. The circulation of rumours, conspiracy theories, false claims and misconceptions about the novel coronavirus has had a ... more

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Google Scholar (174)

WorldCat (170)

Entertainment-Education Campaigns and COVID-19: How Three Global Organizations Adapted the Health Communication Strategy for Pandemic Response and Takeaways for the Future

Amy Henderson Riley, Angeline Sangalang, Elizabeth Critchlow, Neemesha Brown, Radharani Mitra, Brenda Campos Nesme

Health Communication, volume 36, issue 1 (2021), pp. 42-49

"COVID-19 created a substantial set of challenges for health communication practitioners in the process of planning, implementing, and evaluating entertainment-education (EE) campaigns. EE is a theory and evidence-based communication strategy that employs entertainment media for educational messagin ... more

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Social Media Effectiveness as a Humanitarian Response to Mitigate Influenza Epidemic and COVID-19 Pandemic

Kumar, Sameer, Chong Xu, Nidhi Ghildayal, Charu Chandra, Muer Yang

Annals of Operations Research, volume 319 (2021), pp. 823–851

"Influenza and COVID-19 are infectious diseases with significant burdens. Information and awareness on preventative techniques can be spread through the use of social media, which has become an increasingly utilized tool in recent years. This study developed a dynamic transmission model to investiga ... more

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Informing Hard-to-Reach Immigrant Groups about COVID-19—Reaching the Somali Population in Oslo

Jan-Paul Brekke

Journal of Refugee Studies, volume 35, issue 1 (2021), pp. 641-661

"This article provides a case study of an information campaign directed at people of Somali decent living in the worst hit district of Oslo, the capital of Norway. The Somalis were the immigrant group most affected by the COVID-19 in Norway during the first wave of the pandemic. The campaign used se ... more

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Combating COVID-19 with ICT: Effective Practices and Policies in the Asia-Pacific Region

Incheon: Asian and Pacific Training Centre for Information and Communication Technology for Development (APCICT-ESCAP) (2021), 37 pp.

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Who Set the Narrative? Assessing the Influence of Chinese Global Media on News Coverage of COVID-19 in 30 African Countries

Dani Madrid-Morales

Global Media and China, volume 6, issue 2 (2021), pp. 129-151

"The size of China’s State-owned media’s operations in Africa has grown significantly since the early 2000s. Previous research on the impact of increased Sino-African mediated engagements has been inconclusive. Some researchers hold that public opinion toward China in African nations has been im ... more

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Happiness and surprise are associated with worse truth discernment of COVID-19 headlines among social media users in Nigeria

Leah R. Rosenweig, Bence Bago, Adam J. Berinsky, David G. Rand

Harvard Kennedy School Misinformation Review, volume 2, issue 4 (2021), 37 pp.

"Do emotions we experience after reading headlines help us discern true from false information or cloud our judgement? Understanding whether emotions are associated with distinguishing truth from fiction and sharing information has implications for interventions designed to curb the spread of misinf ... more

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Jakarta's Pandemic Information Ecosystem: A Study on Discrepancies Between Supply and Demand of Information During the COVID-19 Pandemic in Indonesia

Muhamad Heychael, Yovantra Arief et al.

Internews; Remotiv; USAID (2021), 130 pp.

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Covid-19 Vaccines: Guidance for Church Leaders

Tearfund: Teddington (UK) (2021), 14 pp.

"This resource helps church leaders and Christian organisations consider how they can apply their faith in a practical way and use their influence in society to: œ reduce misinformation and confusion œ build a good understanding of, and trust in, the Covid-19 vaccines œ help shape and su ... more

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Manual para periodistas: Nuevas maneras de informar y comunicar la COVD-19

Calandria (2021), 125 pp.

External Link (136)

Disconnected: Information Dynamics in BARMM During the COVID-19 Pandemic

Internews (2021), 66 pp.

"This Information Ecosystem Assessment (IEA) aims to study the information environment in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) of the Philippines during the COVID-19 pandemic in 2020. Its main objective is to explore the dynamics of information in the region. The first section ... more