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Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion

Roman Chestnov et al.

Geneva: ITU (2021), 60 pp.

"Digital technology, while an important enabler of many COVID-19 mitigation measures, has also contributed to the rise of misinformation and disinformation surrounding the pandemic. The circulation of rumours, conspiracy theories, false claims and misconceptions about the novel coronavirus has had a ... more

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Happiness and surprise are associated with worse truth discernment of COVID-19 headlines among social media users in Nigeria

Leah R. Rosenweig, Bence Bago, Adam J. Berinsky, David G. Rand

Harvard Kennedy School Misinformation Review, volume 2, issue 4 (2021), 37 pp.

"Do emotions we experience after reading headlines help us discern true from false information or cloud our judgement? Understanding whether emotions are associated with distinguishing truth from fiction and sharing information has implications for interventions designed to curb the spread of misinf ... more

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Pacific Crises: COVID, Climate Emergency and West Papua

Philip Cass, David Robie (eds.)

Pacific Journalism Review, volume 27, issue 1-2 (2021), pp. 1-174

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Misconceptions, Misinformation and Politics of COVID-19 on Social Media: A Multi-Level Analysis in Ghana

Philip Teg-Nefaah Tabong, Martin Segtub

Frontiers in Communication, volume 6, issue 613794 (2021), 13 pp.

"The study showed a changing pattern in the misconceptions and misinformation about COVID-19. Initially myths were largely on causes and vulnerability. It was widely speculated that black people had some immunity against COVID-19. Also, the condition was perceived to cause severe disease among the e ... more

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Catalyst or Destabiliser? COVID-19 and its Impact on the Media Landscape Worldwide

Berlin: Konrad-Adenauer-Stiftung (KAS) (2021), 159 pp.

"In terms of quality of media coverage, there are various outcomes: In Asia, for example, small and independent outlets, able to provide reliable information, gained momentum, whereas citizens in the MENA-region turned to social media in search of trustworthy facts on the coronavirus. In South-Easte ... more

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What Works: Addressing COVID-19 Misinformation. Lessons from the Frontlines in 100 Countries

Rachael Jolley

Internews (2021), 14 pp.

"A global COVID-19 vaccine rollout must be coupled with funding and strategies to support trusted local media worldwide. The experience of communities in countries across the world demonstrates an urgent need to support groups at the local level if misinformation and mistrust is to be tackled effect ... more

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Slowing Transmission: Language Challenges in Community Radio Relay of COVID-19 Risk Communication in Afghanistan

Translators Without Borders (2021), 16 pp.

"In 2020 Internews launched the Rooted in Trust project to counter rumors and misinformation about COVID-19. They commissioned Translators without Borders (TWB) to map community radio stations and investigate the language and translation challenges community radio broadcasters face when relaying off ... icial COVID-19 risk communication to their audience. To better understand these challenges, TWB conducted a survey and interviews with 65 community radio broadcasters, representing a quarter of all community radio stations across Afghanistan. Based on our survey, we mapped community radio stations and the reach of each radio signal to estimate overall radio coverage across the country. Where possible, we triangulated our findings with data from Internews’ Information Ecosystem Assessment in Kabul, Kandahar, and Herat. Community radio stations remain an important source of information, especially for rural populations, less literate individuals, and in remote provinces. During public health emergencies, broadcasters can turn into health communicators and support the relay of risk communication, but they face several challenges. • Radio signals don’t cover all provinces: Based on the radio signals we were able to map, radio coverage doesn’t reach people equally across the country. Speakers of marginalized languages have especially limited access to radio broadcasts. Relative to population density, speakers of Turkmeni, Brahui, Balochi, and Uzbeki have especially limited access to radio broadcasts. • Few broadcasts are in languages other than Dari and Pashto: Dari and Pashto are the main broadcasting languages, but not everyone understands them. Broadcasts in other languages are largely limited to adverts, short audio clips, and sporadic language mixing in talk shows and call-in shows. Dedicated programs providing in-depth information in another language are rare. • Language barriers reduce the quality and timeliness of broadcasts: Community radio stations lack resources and translation capacity to broadcast in languages other than Dari or Pashto. As a result, some important information is delayed, and some is never broadcast at all. The quality and level of detail of broadcasts in other languages is also reduced. • Broadcasters face difficulties accessing available information: Most community radio stations have limited access to the internet and experience electricity failures. This makes accessing and validating available information on COVID 19 extremely difficult. Also, background information is often passed to broadcasters in English, but with limited internet access this information can’t readily be translated. • Information needs to be provided in plain language: Broadcasters don’t relay information that uses complicated language or technical and medical terms. New terms and complex new information around medical issues need to be rewritten and presented in plain language for a general audience. Yet community radio stations often can’t provide plain-language editing, so don’t relay more complex information." (Overview, page 1) more

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Medios de comunicación y medios sociales en tiempos de COVID-19

Francisco Javier Martínez Garza, Margarita Emilia González Treviño

Communicación, issue 45 (2021), pp. 14-29

"El presente trabajo se propuso identificar el uso, la dependencia y la confianza que se tuvo en los medios de comunicación y los medios sociales al inicio de la cuarentena decretada por el Estado mexicano con motivo de la llegada del nuevo coronavirus a México. Para responder al objetivo señalad ... more

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Information Ecosystem Assessment: Malaysia

Internews (2021), 113 pp.

"The overarching themes identified from the national information ecosystem analysis findings: Lack of basic infrastructure such as electricity cuts and poor/non-existent internet coverage, is a major barrier to accessing information; Pusat Internet 1Malaysia is highly in demand in rural communities; ... more

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Peeling the Onion: A Multi-Layered Infodemic and its Impact on Trust for Syrians in Lebanon

Internews (2021), 68 pp.

"Internews focuses primarily on the information ecosystem for Syrian refugees residing in Lebanon to acknowledge and unpack the unique experiences for Syrians at a time when information is heavily impacted by Lebanon’s various compounding crises. The ecosystem for Syrians is assessed here as an ec ... more

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Information Saves Lives: Addressing COVID-19 in Bolivia, Brazil, Colombia, Ecuador, Guyana and Peru

Internews; USAID (2021), 16 pp.

"Internews designed the HRSM Amazon project to provide adequate information about COVID to vulnerable communities. Each local partner maintained relationships with indigenous communities and remote sectors that received inadequate state health care, had high rates of mis/disinformation, and lacked i ... nformation about the pandemic. Partners adapted project activities to these communities’ needs, providing information in their native languages and supporting community members to lead fact-based content production. For some communities, these trainings offered their first experiences ever in producing communications materials, and partners ensured indigenous values directly informed content creation with an intercultural approach. Internews observed the project’s direct and indirect positive impacts on shifting perspectives of indigenous organizations. For example, SERVINDI reported that when they first conducted their health diagnosis, indigenous communities rejected the vaccine; however, the Coordinator of Indigenous Organizations of the Amazon River Basin (COICA) requested more vaccination information in their native languages following the campaign’s implementation. Similarly, communication narratives that placed traditional and Western medicine in dialogue helped communities consider alternative strategies for coping with the pandemic. Throughout HRSM Amazon’s 12-month timeframe, the project consistently evolved to adapt initiatives to community needs. To reach last-mile communities in Colombia and Guyana, for instance, partners stored audio on flash drives to play repeatedly over loudspeakers where internet was not available. The pandemic not only heightened the visibility of digital connectivity challenges, but it particularly amplified the health realities of the most remote indigenous communities ignored by the State. According to local organizations, health problems extend far beyond just COVID infections. Indigenous communities face limited medical presence or no medical supplies on a regular basis; for example, the Araona Territory previously lacked a health center nearby, so the population had not received medical attention for 15 years. CEJIS adapted its project activities to go beyond preventing COVID-19 transmission in the Araona communities, providing radio listeners and national media across Bolivia with health information and updates on the Araona situation. As the project concluded, HRSM Amazon partners left indigenous communities equipped with their own communication initiatives, such as communicator networks and informational podcasts that community members are now continuing to lead independently, setting them up for greater long-term connectivity and information access. Not only will communities be able to more effectively share information among themselves moving forward, but this greater visibility will also help the State understand primary needs among indigenous communities, create culturally relevant health information campaigns, and act with increased respect for indigenous autonomy." (Executive summary) more

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Presentadores de pandemia: Manejo de las comunicaciones oficiales en gobernaciones y alcaldías de Colombia durante el 2020

Juan Pablo Madrid-Malo, Jonathan Bock, Maria Paula Martínez (eds.)

Bogotá: Fundación para la Libertad de Prensa (FLIP) (2021), 18 pp.

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Reclaiming the Public Sphere in a Global Health Crisis

Hans-Jörg Trenz, Annett Heft, Michael Vaughan, Barbara Pfetsch (eds.)

Javnost: The Public, volume 28, issue 2 (2021), pp. 111-235

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WHO Public Health Research Agenda for Managing Infodemics

Geneva: World Health Organization (WHO) (2021), xii, 53 pp.

"The five research streams are listed below. For each stream, three top research questions were identified, resulting in a list of 15 top priority research questions for the public health research agenda for infodemic management. Further, we listed for each subcategory a second tier of important res ... more

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Risk Communication and Community Engagement Guidance on COVID-19 Vaccines for Marginalised Populations

Collective Service for Risk Communication and Community Engagement (RCCE) (2021), 29 pp.

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COVID-19 from the Margins: Pandemic Invisibilities, Policies and Resistance in the Datafied Society

Stefania Milan, Emiliano Treré, Silvia Masiero (eds.)

Amsterdam: Institute of Network Cultures (2021), 279 pp.

"In the first pandemic of the datafied society, the disempowered were denied a voice in the heavily quantified mainstream narrative. Featuring stories of invisibility, injustice, hope and resistance, this book gives voice to communities at the margins in the Global South and beyond. The multilingual ... more

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La radio indígena ante la pandemia de la COVID-19 en la Amazonía peruana: El caso de Radio Ucamara (Nauta, Loreto, Perú)

Espinosa, Oscar, Emanuele Fabiano, Leonardo Tello

America Critica, volume 5, issue 1 (2021), pp. 33-45

"Las comunidades indígenas de la región amazónica peruana fueron duramente golpeadas por la pandemia de la COVID-19. Prácticamente desde sus inicios, surgieron distintas iniciativas para informar adecuadamente en las lenguas originarias a las comunidades, pero también otras que permitieran cont ... more

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Handbook of Communication and Development

Srinivas R. Melkote, Arvind Singhal (eds.)

Cheltenham: Edward Elgar Publishing (2021), xvii, 397 pp.

"This incisive Handbook critically examines the role and place of media and communication in development and social change, reflecting a vision for change anchored in values of social justice. Outlining the genealogy and history of the field, it then investigates the possible new directions and obje ... more

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Does the Platform Matter? Social Media and COVID-19 Conspiracy Theory Beliefs in 17 Countries

Yanis Theocharis, Ana Cardenal, Soyeon Jin, Toril Aalberg, David Nicolas Hopmann et al.

New Media & Society, volume 25, issue 12 (2021), pp. 3412-3437

"While the role of social media in the spread of conspiracy theories has received much attention, a key deficit in previous research is the lack of distinction between different types of platforms. This study places the role of social media affordances in facilitating the spread of conspiracy belief ... more

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Communication Infrastructure and Community Mobilization: The Case of Gram Vaani’s Covid-19 Response Network for the Marginalized in India

Hua Wang, Aaditeshwar Seth, Mira Johri, Esha Kalra, Arvind Singhal

Journal of Development Communication, volume 32, issue 2 (2021), pp. 73-86

"In this article, we employed communication infrastructure theory (CIT) to analyze Gram Vaani’s (“Voice of the Village”) Covid-19 Response Network in India. We reviewed key CIT components (i.e., storytelling network and communication action context) and their applications in civic engagement, ... more