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Using Narrative Evidence to Convey Health Information on Social Media: The Case of COVID-19
Journal of Medical Internet Research, volume 23, issue 3 e24948 (2021), 17 pp.
"During disease outbreaks or pandemics, policy makers must convey information to the public for informative purposes (eg, morbidity or mortality rates). They must also motivate members of the public to cooperate with the guidelines, specifically by changing their usual behavior. Policy makers have t
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"In this paper, ARIJ proposes the following recommendations which target the greater media community. This includes media institutions concerned with the press, unions, press unions and donors who support this venture. We maintain that disinformation is a product of a social and political environmen
...
Mobile Storytelling in an Age of Smartphones
Cham: Palgrave Macmillan (2021), xiii, 275 pp.
"This book explores contemporary approaches to mobile storytelling, with contributions covering mobile education, news and screen storytelling, creative practice research, and the impact on vulnerable communities and social innovation. With 18 original chapters, Schleser and Xu bring together intern
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Media and Digital Technologies for Mixed Methods Research in Public Health Emergencies Such as COVID-19: Lessons Learned from Using Interactive Radio–SMS for Social Research in Somalia
Journal of Mixed Methods Research, volume 15, issue 3 (2021), pp. 304-326
"Radio shows which invite audience participation via short message service (SMS)—interactive radio–SMS—can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia,
...
Investigating the Prevention and Mitigatory Role of Risk Communication in the COVID-19 Pandemic: A Case Study of Bloemfontein, South Africa
Jàmbá - Journal of Disaster Risk Studies, volume 13, issue 1: a1130 (2021), 11 pp.
"The South African disaster response activities surpass risk reduction since the implementation of the Disaster Management Act 57 of 2002 (DMA) and the National Disaster Management Framework of 2005 (NDMF). Risk reduction, in particular risk communication, remained unexploited until the occurrence o
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COVID-19 Discourse on Twitter in Four Asian Countries: Case Study of Risk Communication
Journal of Medical Internet Research, volume 23, issue 3: e23272 (2021), 17 pp.
"COVID-19, caused by SARS-CoV-2, has led to a global pandemic. The World Health Organization has also declared an infodemic (ie, a plethora of information regarding COVID-19 containing both false and accurate information circulated on the internet). Hence, it has become critical to test the veracity
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An Ongoing Infodemic: How People in Eight Countries Access and Rate News and Information About Coronavirus a Year Into the Pandemic
Oxford: Reuters Institute for the Study of Journalism (2021), 37 pp.
"In almost all countries, news organisations are the single most widely used source of information about coronavirus. Furthermore, news organisations have become even more central to how people stay informed about coronavirus in the last year because, while overall reach has declined compared to ear
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Hygiene and Behaviour Change Coalition Project: Reach and Engagement Survey Somalia
London: BBC Media Action (2021), 4 pp.
"BBC Media Action is helping to reduce the transmission of the coronavirus in Somalia by using a media campaign ‘hello hope: bye bye COVID’ to encourage uptake of preventative behaviours. Informed by research we are challenging attitudes and beliefs around coronavirus transmission and encouragin
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MENA Monitor: Arabic COVID-19 Vaccine Misinformation Online
London: Institute for Strategic Dialogue (ISD) (2021), 19 pp.
"Conspiracy theories about COVID-19 and the subsequent development and rollout of COVID-19 vaccines are rampant across Arabic-language Facebook pages and groups. They are also linked to a larger network of anti-vaccination websites, Twitter accounts and YouTube channels across the web. Researchers f
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Ill Advice: A Case Study in Facebook’s Failure to Tackle COVID-19 Disinformation
London: Institute for Strategic Dialogue (ISD) (2021), 34 pp.
"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
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Information Ecosystem Assessment: Malaysia
Internews (2021), 113 pp.
"The overarching themes identified from the national information ecosystem analysis findings: Lack of basic infrastructure such as electricity cuts and poor/non-existent internet coverage, is a major barrier to accessing information; Pusat Internet 1Malaysia is highly in demand in rural communities;
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WHO Public Health Research Agenda for Managing Infodemics
Geneva: World Health Organization (WHO) (2021), xii, 53 pp.
"The five research streams are listed below. For each stream, three top research questions were identified, resulting in a list of 15 top priority research questions for the public health research agenda for infodemic management. Further, we listed for each subcategory a second tier of important res
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"This quick start guide was developed to support FHI 360 programs and its partners to design and implement demand creation and advocacy activities as part of national COVID-19 vaccine introduction efforts. The guide draws primarily on FHI 360’s experience designing and implementing SBC programs to
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Hygiene and Behaviour Change Coalition Project: Reach and Engagement Survey Afghanistan
London: BBC Media Action (2021), 4 pp.
"BBC Media Action is helping to reduce the transmission of the coronavirus in Afghanistan by using a media campaign to encourage uptake of preventive behaviours. Informed by research the project’s media outputs aim to help reduce the transmission of the coronavirus by encouraging take up of the fo
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Six Ways to Incorporate Social Context and Trust in Infodemic Management
Brighton: Social Science in Humanitarian Action Platform (SSHAP) (2021), 5 pp.
"Building trust in public health authorities and epidemic response takes time and is an ongoing process. However, in the short term, mistrust can be mitigated by responding in contextually appropriate ways through meaningful community engagement: 1. Use social science to understand the socio-economi
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Demystifying the COVID-19 Infodemic: Conspiracies, Context, and the Agency of Users
Social Media + Society, volume 7, issue 3 (2021), 16 pp.
"This article presents new empirical insights into what people do with conspiracy theories during crises. By suppressing the impulse to distinguish between truth and falsehood, which has characterized most scholarship on the COVID-19 “infodemic,” and engaging with claims surrounding two popular
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Internews COVID-19 Media Bulletin: Reporting on COVID-19 in South Sudan, Issue 10
Internews (2021), 10 pp.
"Internews in South Sudan has now been on the ground for 7 months, providing lifesaving information about the COVID-19 pandemic to at risk and affected populations, including to refugees, IDPs and those living in PoCs. With the publication of our 10th Lugara newsletter we would like to first say tha
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