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Disaster & Humanitarian Crisis Information Management
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Development Communication: The Changing Technological Parameters Needed to Address Social Applications
In: Asian Communication Handbook
Still Left in the Dark? How People in Emergencies Use Communication to Survive – and How Humanitarian Agencies Can Help
London: BBC Media Action (2012), 15 pp.
"In 2008, a BBC World Service Trust policy briefing argued that people affected by earthquakes, floods or other emergencies often lacked the information they needed to survive and that this only added to their stress and anxiety. Left in the Dark: the unmet need for information in humanitarian emerg
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How not to report disaster? Reflection on Pakistani flood coverage
Karachi: Heinrich Böll Stiftung (2011), 15 pp.
Ann Kite Yo Pale: Let Them Speak. Best Practice and Lessons Learned in Communication with Disaster Affected Communities: Haiti 2010
Deep Insights
BBC World Service Trust; Internews Europe (2011), 88 pp.
"This publication is an important contribution to literature on disaster and humanitarian crisis communication. It analyses in detail the response to two major but very different emergencies in Haiti: the 2010 earthquake and, later that year, the outbreak of cholera. While humanitarian agencies stil
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Crisis Communication in the Context of the Pakistan Floods 2010
Ilmenau: Ilmenau University of Technology; International Research Group on Crisis Communication (2011), 10 pp.
"The report focuses on Crisis Communication during the most devastating floods of 2010 ever witnessed in the history of Pakistan in which the death toll of human beings exceeded 2,000 [...] According to the views of various media reporters and natural calamity analysts, unfortunately crisis communic
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"More than 20 million people in Pakistan were affected by the worst floods in the country’s history in late July 2010 [...] The humanitarian response included efforts to inform people about the services available, and communicate with them about accessing these services. It also included efforts t
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"This study breaks the downward communication challenge in post-tsunami Aceh and Sri Lanka into four main areas. The first looks at the nature of communication problems between organisations and communities. The second covers mass information campaigns, including an overview of the information chann
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Guidelines for OCHA Field Information Management
New York: United Nations Office for the Coordination of Humanitarian Affairs (OCHA) (2006), ix, 73 pp.
"The objective of OCHA’s new field information management strategy is to increase support to humanitarian actors by improving the capacity for decision making and analysis through strengthened collection, processing, and dissemination of information. This objective will be met by increasing OCHA
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Outbreak Communication: Best Practices for Communicating with the Public During an Outbreak. Report of the Expert Consultation on Outbreak Communications Held in Singapore, 21-23 September 2004
World Health Organization (WHO) (2005), v, 59 pp.
"The report has two parts. The first, devoted to outbreak experience, describes the special case of outbreaks and the many difficult challenges they present for communicators. It also summarizes presentations during the consultation that looked at recent outbreaks in terms of what they have to say a
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