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Content Moderation & Regulation: Social Media
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Journals
Output Type
Towards a Safer and More Free Internet: Expert Opinion on the Draft Digital Services Act
Potsdam: Friedrich Naumann Foundation (2022), 29 pp.
"With the Digital Services Act (DSA) and the Digital Markets Act (DMA) package, the European Union will adopt what is probably the most significant international standard-setting project besides the General Data Protection Regulation (GDPR). It is expected that the DSA will have far-reaching impact
...
Content Moderation and Local Stakeholders in Kenya
Article 19; UNESCO (2022), 83 pp.
"This report specifically looks at the situation of local actors who, while they are impacted by the circulation of harmful content on social media or the moderation thereof, often find themselves unable to take effective action to improve their situation in that respect." (Introduction)
Researching the Evolving Online Ecosystem: Barriers, Methods and Future Challenges
London: Institute for Strategic Dialogue (ISD) (2022), 35 pp.
"This report outlines the findings from the initial scoping phase of a project supported by a grant from Omidyar Network and launched by the Institute for Strategic Dialogue (ISD) and CASM Technology to identify online spaces used by extremist, hate and disinformation actors and communities as they
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Comparing Guidance for Tech Companies in Fragile and Conflict-Affected Situations
Tokyo: Toda Peace Institute; JustPeace Labs (2022), 44 pp.
"This research report explores the strengths and weaknesses of four different frameworks tech companies, governments, and civil society can use to assess harms and benefits of new technologies. The four frameworks include human rights, conflict sensitivity, ethics, and human security. The research m
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Content Moderation and Freedom of Expression: Bridging the Gap Between Social Media and Local Civil Society
Article 19; UNESCO (2022), 46 pp.
"This report presents a summary analysis of research on current practices of content moderation in Bosnia and Herzegovina, Indonesia, and Kenya, with a specific focus on 'harmful content' such as 'hate speech' and disinformation. The methodology combined desk research with qualitative interviews wit
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Iranians on #SocialMedia
Washington, DC: Atlantic Council (2022), 40 pp.
"This report explores the social media habits of Iranian netizens and how the Islamic Republic is repressing the online space." (Publisher description)
The Online Regulation Series: The Handbook
Tech Against Terrorism (2021), 170 pp.
"The Online Regulation Series Handbook provides an analysis of global online regulation, analysing over 60 legislations and regulatory proposals in 17 countries, and their implications for countering terrorist and violent extremist content. The Handbook is based on analysis published throughout Octo
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The "Hate Speech" Policies of Major Platforms During the COVID-19 Pandemic
Montevideo: UNESCO Office Montevideo and Regional Bureau for Science in Latin America and the Caribbean (2021), 32 pp.
"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M
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No Excuse for Abuse: What Social Media Companies Can Do Now to Combat Online Harassment and Empower Users
PEN America (2021), 7 pp.
"To ensure that social media becomes safer, more open, and more equitable for all users, platforms like Twitter, Facebook, and Instagram must prioritize curbing online harassment. In this report, PEN America proposes concrete, actionable changes that social media companies should make immediately to
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La protección del espacio cívico en línea: Un repaso a las amenazas actuales a la libertad de expresión en internet
Asociación por los Derechos Civiles (ADC) (2021), 32 pp.
"La Asociación por los Derechos Civiles (ADC) tiene la misión de defender los derechos fundamentales mediante la contribución al diseño de políticas por parte del sector público y privado. Las respuestas de los gobiernos deben promover un espacio público amplio y robusto en internet. Este deb
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Ill Advice: A Case Study in Facebook’s Failure to Tackle COVID-19 Disinformation
London: Institute for Strategic Dialogue (ISD) (2021), 34 pp.
"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
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Taming Big Tech: A Pro-Competitive Solution to Protect Free Expression
London: Article 19 (2021), 42 pp.
"In this policy, ARTICLE 19 outlines how open markets, competition, and users’ empowerment can help address current freedom of expression challenges in online content curation. We offer practical solutions on how to achieve these objectives through a pro-competitive instrument: the unbundling of t
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Counter-Terrorism, Social Media and the Regulation of Extremist Content
"As highlighted above, the development and refinement of counter-terrorism policies and practices by social media and technology companies has come about as a function of the evolving nature of terrorist and extremist entities’ exploitation of said platforms. The challenges highlighted above, name
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Watching the Watchmen: Content Moderation, Governance, and Freedom of Expression
London: Article 19 (2021), 86 pp.
Who Moderates the Social Media Giants? A Call to End Outsourcing
New York: New York University Stern Center for Business and Human Rights (2020), 28 pp.
"Content moderation—the process of deciding what stays online and what gets taken down— is an indispensable aspect of the social media industry. Without it, online platforms would be inundated not just by spam, but by personal bullying, neo-Nazi screeds, terrorist beheadings, and child sexual ab
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Working Group on Infodemics: Policy Framework
Key Guides
Forum on Information & Democracy (2020), 127 pp.
"The Forum on Information & Democracy proposes a number of policy steps to democratic governments and their supporters. Transparency and accountability need to be shored up and content moderation should be done according to democratic mandates and oversight. The impact of new platforms where disinfo
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Online Community Moderation
Key Guides
Hilversum: RNW Media (2020), 12 pp.
"This knowledge brief showcases RNW Media's experience with online community moderation. It explains what community moderation means, why we believe it is an essential component of our Citizens' Voice programme, and the strategies we have developed together with our moderators to guide them in the w
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Report on the Facebook Third-Party Fact-Checking Programme
London: Full Fact (2020), 33 pp.
"Full Fact first started working with Facebook on the Third-Party Fact-Checking programme in January 2019. When we joined the programme we committed to reporting regularly on its operation. Our first report, published in July 2019, covered January to June 2019.1 This second report details our experi
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