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Governing the Digital Society: Platforms, Artificial Intelligence, and Public Values
Amsterdam: Amsterdam University Press (2025), 261 pp.
"Governing the Digital Societypresents a range of governance approaches, focusing on online platforms, artificial intelligence, and the public values that underpin these technologies. The authors position themselves at the forefront of their disciplines, offering perspectives from law, critical data
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Case law on content moderation and freedom of expression
New York: Columbia University, Global Freedom of Expression, 2nd ed. (2024), 29 pp.
"This edition of the Special Collection on the Case Law of Freedom of Expression: Case law on content moderation and freedom of expression is an update of the 2023 Special Collection on content moderation and freedom of expression. It includes cases that have been added to the database in the period
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Countering violent extremism through internet intermediaries: A typology for cross-country comparison
Global Media and Communication, volume 20, issue 1 (2024), pp. 3-22
"This paper examines the counter-violent extremism and anti-terrorism measures in Australia, China, France, the United Kingdom and the United States by investigating how governments leveraged internet intermediaries as their surrogate censors. Particular attention is paid to how political rhetoric l
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Online Content Regulation in the Asia-Pacific: Limiting Civil Society’s Capacity to Hold Governments Accountable
Bangkog: Asia Centre (2024), v, 37 pp.
"Governments have updated penal codes and national security laws, enacted fake news and cybersecurity laws as well as laws that govern internet service providers and technology companies. These laws have widely been used to block and remove online content that call out blind spots in government poli
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How to enhance constructive public dialogue on social media in Uganda: Recommendations from a multi-stakeholder consultation workshop, in Kampala, Uganda, in November 2023
Bonn: Deutsche Welle DW Akademie (2024), 16 pp.
"In November 2023, DW Akademie brought together journalists, civil society organizations, digital rights experts, and media influencers for a consultation workshop in Kampala, Uganda. In the two-day event, hosted by Media Challenge Initiative (MCI), the diverse group collaboratively developed recomm
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Designing for justice in freelancing: Testing platform interventions to minimise discrimination in online labour markets
Big Data & Society (2024), 19 pp.
"Online labour markets (OLMs) are a vital source of income for globally diverse and dispersed freelancers. Despite their promise of neutrality, OLMs are known to perpetuate hiring discrimination, vested in how OLMs are designed and what kinds of interactions they enable between freelancers and hirer
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Repairing the harm: Toward an algorithmic reparations approach to hate speech content moderation
Big Data & Society, issue April-June (2024), 13 pp.
"Content moderation algorithms influence how users understand and engage with social media platforms. However, when identifying hate speech, these automated systems often contain biases that can silence or further harm marginalized users. Recently, scholars have offered both restorative and transfor
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Combatting online hate: Crowd moderation and the public goods problem
Communications: The European Journal of Communication Research, volume 49, issue 3 (2024), pp. 444-467
"Hate is widespread online, hits everyone, and carries negative consequences. Crowd moderation—user-assisted moderation through, e. g., reporting or counter-speech—is heralded as a potential remedy. We explore this potential by linking insights on online bystander interventions to the analogy of
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Digital Platform Governance and the Challenges for Trust and Safety. Part 1: Why Lies and Hatred Proliferate on Digital Platforms
Research ICT Africa; UNESCO (2023), 21 pp.
"Online and platform content that may cause harm through the breach of human rights is sufficiently widespread to have raised concerns about the potentially severe implications for the future of trust, safety, democracy and sustainable development. A certain amount of this content is curbed by the d
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Platform Problems and Regulatory Solutions: Findings from a Comprehensive Review of Existing Studies and Investigations
Deep Insights
Paris: UNESCO; Research ICT Africa (2023), 17 pp.
"The proliferation of hate speech and disinformation on online platforms has serious implications for human rights, trust and safety as per international human rights law and standards. The mutually-reinforcing determinants of the problems are: ‘attention economics’; automated advertising system
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Social Media 4 Peace: Local Lessons for Global Practices
Paris: UNESCO (2023), 69 pp.
"The three countries [Bosnia and Herzegovina, Indonesia, and Kenya] provide evidence of online hate speech and disinformation affecting human rights offline. The evidence is not comprehensive yet clear enough to raise serious concerns. Online gender-based violence is also reported as critical in the
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Online Content Moderation and Post Conflict Peacebuilding: A Review to the Regulatory Framework in Colombia
Fundación para la Libertad de Prensa (FLIP); UNESCO (2023), 83 pp.
"This text is divided into four chapters. The first chapter describes the characteristics of online public debate in Colombia. It also presents the historical context and details the circumstances in which risky content for democracy and human rights content is published and disseminated in the coun
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Digital Platform Governance and the Challenges for Trust and Safety. Part 2: Platform's Own Policies and Practices: What Problems Need Changing?
Research ICT Africa; UNESCO (2023), 7 pp.
"Platform policies lack clarity about the relationship between them, and also about how policies should be applied at global and local levels. How platforms understand and identify harms is insufficiently mapped to human rights standards, and there is a gap in how policy elements should deal with di
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Digital Platform Governance and the Challenges for Trust and Safety. Part 3: Possible Regulatory Solutions to Address Concerns with the Platforms
Research ICT Africa; UNESCO (2023), 19 pp.
"Platform problems are linked to the fact that they are not self-governing according to agreed industry standards but mainly ‘solo-governing’ when it comes to content curation and moderation. Reaction to the failure of current platform efforts to regulate content includes the danger of over-regu
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De-platforming disinformation: Conspiracy theories and their control
Information, Communication & Society, volume 26, issue 6 (2023), pp. 1262-1280
"Informed by two case studies of de-platforming interventions performed by Facebook against two high profile conspiracy theorists who had been messaging about Covid-19, this article investigates how de-platforming functions as an instrument of social control, illuminating the intended and unintended
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Die Stärkung von Kinderrechten durch den Digital Services Act (DSA): Wege zu Best-Practice-Ansätzen
Sicherheit für Kinder in der digitalen Welt (SIKID) (2023), 18 pp.
"Das vorliegende Papier soll die Umsetzung des neuen Digital Services Act (DSA) konstruktiv aus einer kinderrechtlichen Perspektive begleiten. Dabei wird gezeigt, welche Potenziale sich aus dem DSA ergeben, um Kinderrechte im Digitalen zu stärken. Im Fokus stehen Anbietermaßnahmen sowie auch Präv
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Researching the Evolving Online Ecosystem: Telegram, Discord and Odysee
London: Institute for Strategic Dialogue (ISD) (2023), 59 pp.
"Harmful actors use an ever-expanding range of digital spaces to spread harmful ideologies and undermine human rights and democracy online. Understanding their evolving ideas, online networks and activities is critical to the development of a more comprehensive evidence base to inform effective and
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Censorship from Plato to Social Media: The Complexity of Social Media's Content Regulation and Moderation Practices
Cham: Springer (2023), xiv, 189 pp.
"In many countries, censorship, blocking of internet access and internet content for political purposes are still part of everyday life. Will filtering, blocking, and hacking replace scissors and black ink? This book argues that only a broader understanding of censorship can effectively protect free
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