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Breadcrumb: Digital Platforms & Intermediaries
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"The Strategic Guide to Responsible Platform Business highlights alternative strategies that platform organisations can pursue to acknowledge and mitigate platform capitalism’s problematic tendencies. While it is informative for policymakers and civil society, the Guide is mainly meant to be a res ... more
"Wie wahren wir die Menschen-, Grund- und Bürgerrechte? Und wie können wir unsere Werte für die Gestaltung disruptiver Innovationen und der digitalen Zukunft nutzen? Die Autor*innen aus Politik, Wissenschaft und Praxis zeigen auf, wie technologische Phänomene mit unseren Werten in Einklang gebra ... more
"Although internet penetration rate in Israel stands at 88%, internet infrastructure, and notably the roll-out of fiber-optics, was not properly regulated until December 2020. Therefore, among other things, Israel’s internet speed was in decline in comparison to OECD countries, although it is expe ... more
"Internews’ work on disinformation in the Philippines aims at uniting the strengths of stakeholders in the media community, civil society, academia, private sector, and social media companies, along six axes: factchecking and myth busting, media and information literacy, public policy advocacy, di ... more
"La Asociación por los Derechos Civiles (ADC) tiene la misión de defender los derechos fundamentales mediante la contribución al diseño de políticas por parte del sector público y privado. Las respuestas de los gobiernos deben promover un espacio público amplio y robusto en internet. Este deb ... more
"Social media companies face an increasingly urgent ethical dilemma about the use of their platforms by Taliban officials and supporters." (Introduction)
"This report is the culmination of an in-depth investigation aimed at better defining the causes and challenges of information disorder, and offering a viable framework for action [...] The Aspen Institute’s Commission on Information Disorder invited voices from across our society to help build up ... more
"The Forum on Information & Democracy proposes a number of policy steps to democratic governments and their supporters. Transparency and accountability need to be shored up and content moderation should be done according to democratic mandates and oversight. The impact of new platforms where disinfo ... more
"This framework lays out the multiple elements needed to successfully build and assess the performance of a national Communications and Community Engagement (CCE) Platform. These Platforms enable a broad range of government and disaster response organisations to implement coordinated communication a ... more
"This volume provides a critical examination of the evolution of platform economies in India. Contributions from leading media and communications scholars present case studies that illustrate the social and economic ambitions at the heart of Digital India. Across interdisciplinary domains of busines ... more
"Over the last two years, Fiji has worked to build a Communication and Community Engagement (CCE) platform that embeds advanced two-way communication capabilities in the national disaster response system. While it is common to think of “platforms” as a technology service, the intent here is much ... more

Online Community Moderation

Hilversum: RNW Media (2020), 12 pp.
"This knowledge brief showcases RNW Media's experience with online community moderation. It explains what community moderation means, why we believe it is an essential component of our Citizens' Voice programme, and the strategies we have developed together with our moderators to guide them in the w ... more
"The digital divide in rural areas is an important social issue, especially in developing countries. Although Internet and broadband penetration have increased in the world generally, there are many obstacles for rural China to get access to ICT (Information and Communication Technology) and its ser ... more
"Building effective CCE capabilities is particularly important in Vanuatu, a Pacific nation spanning 83 islands, which is vulnerable to natural disasters ranging from tropical cyclones and volcanic eruptions, to disease and agricultural threats. 2020 has been a particularly challenging year for its ... more
"L’étude suggère que les médias sociaux ne sont pas toujours la panacée pour l’engagement citoyen des jeunes. Internet n’est pas un monde isolé en soi dans le sens où il ne fait que prolonger les usages éprouvés dans la vie citoyenne. Son rôle dans l’essor des Révolutions arabes a ... more
"With particularly low internet penetration rates, intense state censorship and heavy Chinese investment, Pakistan presents elements of an authoritarian internet culture where surveillance is a barely-questioned norm, unless probed by civil society organizations or journalists. Social media giants s ... more
"Digital media histories are part of a global network, and South Asia is a key nexus in shaping the trajectory of digital media in the twenty-first century. Digital platforms like Facebook, WhatsApp, and others are deeply embedded in the daily lives of millions of people around the world, shaping ho ... more
"In the last few years, the world information ecosystem has been flooded by the “fake news” phenomena, augmented by the widespread use of social media. The fragmentation and scale of the new communication tools help spread old ideologies, that uphold racism, homophobia, and oppression. This phen ... more