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"La Asociación por los Derechos Civiles (ADC) tiene la misión de defender los derechos fundamentales mediante la contribución al diseño de políticas por parte del sector público y privado. Las respuestas de los gobiernos deben promover un espacio público amplio y robusto en internet. Este deb ... more
"Plattformen sind mehr als Unternehmen, sie sind die Herrschaftszentren unserer Zeit. Facebook, Google und Amazon ersetzen Marktplätze und öffentliche Räume, doch sie entscheiden darüber, wer sich dort aufhalten darf und welche Regeln gelten. Von Staaten sind sie kaum zu kontrollieren, sie agier ... more
"Although internet penetration rate in Israel stands at 88%, internet infrastructure, and notably the roll-out of fiber-optics, was not properly regulated until December 2020. Therefore, among other things, Israel’s internet speed was in decline in comparison to OECD countries, although it is expe ... more
"This framework lays out the multiple elements needed to successfully build and assess the performance of a national Communications and Community Engagement (CCE) Platform. These Platforms enable a broad range of government and disaster response organisations to implement coordinated communication a ... more
"The Forum on Information & Democracy proposes a number of policy steps to democratic governments and their supporters. Transparency and accountability need to be shored up and content moderation should be done according to democratic mandates and oversight. The impact of new platforms where disinfo ... more
"This volume provides a critical examination of the evolution of platform economies in India. Contributions from leading media and communications scholars present case studies that illustrate the social and economic ambitions at the heart of Digital India. Across interdisciplinary domains of busines ... more

Online Community Moderation

Hilversum: RNW Media (2020), 12 pp.
"This knowledge brief showcases RNW Media's experience with online community moderation. It explains what community moderation means, why we believe it is an essential component of our Citizens' Voice programme, and the strategies we have developed together with our moderators to guide them in the w ... more
"The digital divide in rural areas is an important social issue, especially in developing countries. Although Internet and broadband penetration have increased in the world generally, there are many obstacles for rural China to get access to ICT (Information and Communication Technology) and its ser ... more
"Over the last two years, Fiji has worked to build a Communication and Community Engagement (CCE) platform that embeds advanced two-way communication capabilities in the national disaster response system. While it is common to think of “platforms” as a technology service, the intent here is much ... more
"Building effective CCE capabilities is particularly important in Vanuatu, a Pacific nation spanning 83 islands, which is vulnerable to natural disasters ranging from tropical cyclones and volcanic eruptions, to disease and agricultural threats. 2020 has been a particularly challenging year for its ... more
"In the last few years, the world information ecosystem has been flooded by the “fake news” phenomena, augmented by the widespread use of social media. The fragmentation and scale of the new communication tools help spread old ideologies, that uphold racism, homophobia, and oppression. This phen ... more
"With particularly low internet penetration rates, intense state censorship and heavy Chinese investment, Pakistan presents elements of an authoritarian internet culture where surveillance is a barely-questioned norm, unless probed by civil society organizations or journalists. Social media giants s ... more
"L’étude suggère que les médias sociaux ne sont pas toujours la panacée pour l’engagement citoyen des jeunes. Internet n’est pas un monde isolé en soi dans le sens où il ne fait que prolonger les usages éprouvés dans la vie citoyenne. Son rôle dans l’essor des Révolutions arabes a ... more
"The challenges to humanity posed by the digital future, the first detailed examination of the unprecedented form of power called "surveillance capitalism," and the quest by powerful corporations to predict and control us. The heady optimism of the Internet's early days is gone. Technologies that we ... more
"Convergence of services usually affects the quality and price of services offered by providers. However, this has not been the case in Romania yet. People benefit from a very competitive market and enjoy fairly cheap services, but the implications of convergence on the content made available to con ... more
"This study investigated the differences in usage of different social media platforms within the South African context, broken down by user characteristics, specifically gender and age, in addition to investigating the correlation between usage of differing social media platforms. This was carried o ... more