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“Shadowbanning is not a thing”: Black box gaslighting and the power to independently know and credibly critique algorithms
Information, Communication & Society, volume 26, issue 6 (2023), pp. 1226-1243
"Efforts to govern algorithms have centerd the ‘black box problem,’or the opacity of algorithms resulting from corporate secrecy and technical complexity. In this article, I conceptualize a related and equally fundamental challenge for governance efforts: black box gaslighting. Black box gasligh
...
Fairwork Colombia Ratings 2023: The Mobilities of Gig Work in Colombia
Oxford; Berlin: Fairwork (2023), 39 pp.
Plataformização e rádio expandido: As redes coletivas de podcasts no contexto das plataformas
Revista Latinoamericana de Ciencias de la Comunicación, volume 22, issue 44 (2023), pp. 54-66
"O artigo analisa os impactos da plataformização na criação de redes de divulgação coletiva de podcasts no Brasil, formadas por grupos tradicionalmente subalternizados como mulheres, comunidade LGBTQIAP+, população negra, entre outros. A partir de entrevistas, os dados demonstram que a luta
...
Fairwork Jordan Ratings 2023: Working Conditions in the Platform Economy
Oxford; Berlin: Fairwork (2023), 43 pp.
Fairwork Albania Ratings 2023: Assessing Work in the Albanian Platform Economy
Oxford; Berlin: Fairwork (2023), 35 pp.
Fairwork Bosnia and Herzegovina Ratings 2023: Labour Standards in the Platform Economy
Oxford; Berlin: Fairwork (2023), 39 pp.
Fairwork Kenya Ratings 2023: The Promise and Peril of Platform Work in the Kenyan Platform Economy
Oxford; Berlin: Fairwork (2023), 39 pp.
The Social Media Monetisation Playbook
Key Guides
International Media Support (IMS); On.ge (2023), 46 pp.
"This playbook is designed for media managers and journalists who are looking to monetise their social media channels and diversify their income — particularly in countries where English is not the predominant language. It will provide you with practical strategies and tips for creating and moneti
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Digital platforms as socio-cultural artifacts: Developing digital methods for cultural research
Information, Communication & Society, volume 26, issue 9 (2023), pp. 1733-1755
"Social media platforms are increasingly looked at as means to investigate social phenomena like collective events, issues or causes. Digital methods – techniques exclusively focused on online data and shaped by the environment hosting these data – have become part and parcel of these investigat
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Gender and Platform Work: Beyond Technosolutionism
Oxford; Berlin: Fairwork (2023), 47 pp.
The New Screen Ecology in India: Digital Transformation of Media
London: Bloomsbury; British Film Institute (bfi) (2023), ix, 174 pp.
"New Screen Ecology in India is an open access book that provides an in depth exploration of the digital transformation of the Indian media industry. Smith Mehta takes a deep dive into the world of social media platforms and their impact on contemporary film and television production, arguing that t
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Fairwork Peru Ratings 2023: Labour Standards in the Platform Economy
Oxford; Berlin: Fairwork (2023), 38 pp.
Researching the Evolving Online Ecosystem: Barriers, Methods and Future Challenges
London: Institute for Strategic Dialogue (ISD) (2022), 35 pp.
"This report outlines the findings from the initial scoping phase of a project supported by a grant from Omidyar Network and launched by the Institute for Strategic Dialogue (ISD) and CASM Technology to identify online spaces used by extremist, hate and disinformation actors and communities as they
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Platform Oversight: A Neglected Link in Internet’s Regulatory Futures
Buenos Aires: Universidad de Palermo, Centro de Estudios en Libertad de Expresión y Acceso a la Informatión (CELE) (2022), 34 pp.
"The first section of this article frames the discussion of oversight in the legal theory of governance; then it analyzes different initiatives of regulation, co-regulation, and self-regulation centering on a few aspects of the mechanisms that impact their independence, impartiality, competence, and
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Archiving (lost) nature: Hybrid experiences and memorization through participatory digital archives
Journal of Environmental Media, volume 3, issue 1 (2022), pp. 273-292
"Waarneming.nl is the largest nature observation platform in the Netherlands, with over 70,000 users contributing data on biodiversity through their website and mobile applications. Using Waarneming.nl as an example, the theoretical exploration in this article offers a new lens to look at platforms
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Regulating Big Tech: Policy Responses to Digital Dominance
Deep Insights
New York: Oxford University Press (2022), xii, 368 pp.
"This book has compiled the tech policy debate into a toolkit for policy makers, legal experts, and academics seeking to address platform dominance and its impact on society today. It discusses the global consensus around technology regulation with recommendations of cutting-edge policy innovations
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Fairwork India Ratings 2022: Labour Standards in the Platform Economy
Bangalore; Oxford; Berlin: Fairwork (2022), 43 pp.
"There are two highlights to this year’s findings, firstly, the same three platforms that scored the first point for Fair Pay last year scored a point this year too. No other platform publicly committed, or provided sufficient evidence, to ensure that workers earn at least the hourly local minimum
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