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Typhoon Hayian Learning Review: A Review of 'Communicating with Communities' Initiatives and Coordination in the Response to Typhoon Haiyan in the Philippines
CDAC Network (2014), 53 pp.
"The review acknowledges that a stronger commitment by humanitarian agencies to address communication and information needs was seen after Typhoon Haiyan than in previous disasters. However, efforts are still required to ensure the consistency and coordination of ‘communication with communities’
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Practice Brief: Communicating with Communities During the First Six Weeks of an Emergency Response
CDAC Network (2014), 9 pp.
"This practice brief outlines the essential ‘Communicating with Communities’ (CwC) elements’ required during the first six weeks of a humanitarian response. Many of the core elements are not ‘new’ to humanitarian response; however, while practitioners will be familiar with many of them, ev
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"Twitter is the primary social media platform discussed in this Think Brief. However, the use of hashtags has spread to other social media platforms, including Sina Weibo, Facebook, Google+ and Diaspora. As a result, the ideas behind hashtag standardization may have a much larger sphere of influence
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Communicating with Communities: A Case Study and Guide from Pakistan and Elsewhere
Geneva: International Organization for Migration (IOM); Humanitarian Accountability Partnership (HAP) (2014), xix, 109 pp.
"The purpose of this handbook is to highlight achievements, as well as ongoing efforts and future plans, in improving information delivery to and communication with affected communities. This guide highlights the lack of critical information in emergency response and what needs to be done to ensure
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What We Learned Testing the Humanitarian Data Toolkit
Washington, DC; Arcata, Calif.: Internews (2013), 56 pp.
"In early 2013, the Internews Center for Innovation and Learning (ICIL) set out to pilot a new system that allows humanitarian communications professionals and responders to quickly gather, analyze, and act upon data to understand information needs of an affected population during a crisis. The syst
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Social Media in Emergencies: 101 Seminar Report
CDAC Network (2013), 10 pp.
"This survey asked representatives of major humanitarian aid organizations to reflect on how their operations in the field communicate with disaster-affected communities [...] The two areas in which progress is critical are improving the relationship between humanitarian organizations and local medi
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"This report assesses current information materials on natural disasters in Solomon Islands, identifies the key factors in disseminating information during a disaster and provides recommendations for future disaster content and communications." (Page 2)
Indonesia: Crisis Communication Channels. Case Studies in Humanitarian Communication Preparedness and Response
Washington, DC; Arcata, Calif.: Internews (2013), 68 pp.
"Exploring communication ecologies rather than discrete communication practices remains a difficult challenge. Indonesia: Crisis Communication Channels is one of the early attempts to develop this practice, with case-study examples [...] The three case-study disasters are: Jakarta’s January 2013 f
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Haiti Beneficiary Communications Review
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2013), 35 pp.
"This report is an evaluation of the methods and tools used by the Red Cross and Red Crescent to communicate with communities following the devastating 2010 earthquake in Haiti. The study draws recommendations for the continued and more effective use of communications to engage with communities in H
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Journalist Security Guide: Covering the News in a Dangerous and Changing World
Committee to Protect Journalists (CPJ) (2013), 70 pp.
"This guide details what journalists need to know in a new and changing world. It is aimed at local and international journalists of varied levels of experience. The guide outlines basic preparedness for new journalists taking on their first assignments around the world, offers refresher information
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Connecting the Last Mile: The Role of Communications in the Great East Japan Earthquake
London; Washington, DC: Internews Europe; Internews (2013), 53 pp.
"Connecting the Last Mile explores how communities in the most devastated areas of the prefectures of Iwate, Miyagi and Fukushima got their information. It identifies which communications channels were used before, during and after the earthquake and tsunami, and it attempts to answer a central ques
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Communication Toolbox: Practical Guidance for Program Managers to Improve Communication with Participants and Community Members. For Emergency Programs and Development Programs
Key Guides
Baltimore, Md.: Catholic Relief Services (CRS) (2013), 58 pp.
"The Communication Toolbox offers practical guidance for program managers who want to communicate more effectively with program participants and community members. The tools are designed for emergency programs and development programs. The toolbox focuses on communicating about programs as a way to
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Final Reflections: Integrating Local Media and ICTs Into Humanitarian Response in the Central African Republic
Internews; Humanitarian Innovation Fund (2012), 8 pp.
Internews' project Integrating Local Media and Information and Communications Technology (ICTs) into Humanitarian Response in the Central African Republic (CAR) was an project aimed at improving emergency response, community participation and community resilience. This report presents the final refl
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