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Digital Ecosystem Country Assessment (DECA): Mali

Sophia Anong, Bouchaib Bounabat, Patrick Malone

USAID, Digital Frontiers Project (2023), 99 pp.

"The Mali Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Mali DECA. It outlines the key aspects of Mali’s digital ecosystem and provides 11 recommendations for creating a more inclusive, safe, and enabling environment. Guided by 3 USAID/Mali pri ... more

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Why Addressing Digital Inequality Should be a Priority

Ahmed Imran

Electronic Journal of Information Systems in Developing Countries (EJISDC), volume 89, issue 3, e12255 (2023), 12 pp.

"This article addresses the multifaceted and far-reaching implications of digital inequality (DI), drawing upon emerging trends and examples. The aim is to sensitize policymakers, practitioners, and academics to issues surrounding DI and foster a common and deeper understanding among relevant stakeh ... more

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Measuring Digital Development. Facts and Figures: Focus on Least Developed Countries

Geneva: ITU (2023), v, 21 pp.

"[...] This publication provides an overview of the state of digital connectivity in Least Developed Countries (LDCs), drawing on the data from ITU’s flagship publication Facts and Figures 2022. Since the Fourth United Nations Conference on Least Developed Countries in 2011, progress has been made ... more

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Digital Development, Inequalities & the Sustainable Development Goals: What Does ‘Leave No-One Behind’ Mean for ICT4D?

Franz-Ferdinand Rothe, Leo Van Audenhove, Jan Loisen

Information Technology for Development, volume 29, issue 1 (2023), pp. 9-26

"The United Nations’ Sustainable Development Goals (SDGs) place great emphasis on inequalities and pledge to leave no-one behind. For the field of digital development, this objective presents a particular challenge. While digital technologies can be utilized to reduce certain inequalities, they ar ... more

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The gender digital gap: Shifting the theoretical focus to systems analysis and feedback loops

Raluca David, Toby Philipps

Information, Communication & Society, volume 26, issue 10 (2023), pp. 2071-2087

"The past decades have seen efforts to increase digital inclusion for women worldwide, with the ultimate aim to advance gender equality. However, progress is slow, despite important advances in moving beyond a focus on ‘digital access’ (as measured by network coverage and hardware) towards a mor ... more

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Digital Ecosystem Country Assessment (DECA): Bangladesh

Mohammad Ashrafuzzaman, Raiyan Kabir, Connor Mackenzie, Olga Morawczynski

USAID, Digital Frontiers Project (2023), 116 pp.

"The Bangladesh Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Bangladesh DECA. It outlines the key aspects of Bangladesh's digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guided by ... three USAID/Bangladesh priorities, which include i ) improved democratic systems that promote transparency, accountability, and integrity; ii) enhanced opportunities for an inclusive, healthy, educated society, and a robust economy; and iii) strengthened resilience to shocks and stressors, the DECA process included desk research, consultations with USAID/Bangladesh technical offices, and 81 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Bangladesh’s digital ecosystem has steadily evolved over the last decade; the Government of Bangladesh (GoB)'s Vision 2021 and Vision 2041 underscore the importance of Digital Bangladesh and have been drivers for digital transformation across the country. However, undefined roadmaps and uneven knowledge of digitalization among government officials undermine GoB’s efforts; limited digital literacy is a key barrier across all aspects of the ecosystem; connectivity is affected by poor quality of services and lack of affordable data; a growing ecosystem of locally relevant content is key to closing the usage gap; barriers in terms of funding and understanding user needs remain; Bangladesh ranks Number One in South Asia on the e-government academy’s National Cybersecurity Index (NCSI) in terms of the availability of necessary laws and policy, but there is significant room for improvement when it comes to the strength of implementation across the ecosystem; misinformation and disinformation are widespread in the digital sphere; mobile financial services are expansive in Bangladesh and increasingly inclusive; e-commerce and the tech startup environment have grown quickly due to an increase in international and domestic investments and an active private sector; an expansive digital talent pool exists, but they are not trained to their fullest potential, hindering their income potential and Bangladesh’s growth trajectory." (https://www.usaid.gov/digital-development) more

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Colombia: Technology, Public Sphere and Journalism

Gabriel Ernesto Levy Bravo, María Cecilia Hernández Ocampo, María Paula Ángel Benavides

London: Media and Journalism Research Center (MJRC); Observacom; University of Santiago de Compostela (USC) (2023), 16 pp.

"Although the figures for access and use of ICT have gradually improved in Colombia, the situation is far from optimal. The same goes for connectivity. The most concerning aspect overall is the difference between urban centers and rural areas. The gap is significant and seems to be far from closing, ... despite the efforts made by the government and other actors to narrow this gap. Geographic, social, and economic barriers continue to be difficult to tackle. In 2021, the percentage of households nationwide that owned some type of television was 89.5%. As for the infrastructure to receive television services, the figures varied depending on the area. For example, cable television was the most used in municipal capitals, while free-to-air television was most used in rural areas. The same year, the percentage of households that owned a desktop computer, laptop, or tablet was 37.9%, and the percentage of people who had a cell phone of any type was 76.3%. As for connectivity, 60.5% of the total national households had fixed internet connection, with a higher proportion in large cities. In rural areas, mobile connection, which 75% of the total population have access to, is more popular. As for fixed Internet operators, the market is dominated by Claro, followed by Tigo and Movistar. Regarding mobile internet suppliers, the market is also dominated by Claro, followed by Movistar and Tigo. Among internet users, the device most used to get online access is the cellphone with 93.9%. WhatsApp is the most popular social media platform with 94% of internet users, followed very closely by Facebook with 91.7% and Instagram with 84.4%, all belonging to the Meta conglomerate. Google leads in the search engine market with more than 97% of all users who performed searches on the internet. Thus, although the internet seems to be a diverse market, the truth is that it is not so. On the other hand, although the country is more connected than ever before and citizens have more options to consume information, the media do not have it easy. Apart from tensions over advertising revenue, which have been exacerbated by the growing power of conglomerates like Meta and Google, they face more competition and, in many ways, more obstacles than before. Successfully overcoming those challenges is key and depends on their ability to stay afloat economically and to earn or regain the public's trust, especially in times when disinformation and fake news are everyday realities." (Conclusions, page 16) more

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Digital Ecosystem Country Assessment (DECA): Guatemala

Liliana Fernandez, Julio Herrera, Sergio Martinez, Susannah Horton

USAID, Digital Frontiers Project (2023), 112 pp.

"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner ... more

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Colombia: Tecnología, esfera pública y periodismo

Gabriel Ernesto Levy Bravo, María Cecilia Hernández Ocampo, María Paula Ángel Benavides

London: Media and Journalism Research Center (MJRC); Observacom; Universidade de Santiago de Compostela (USC) (2023), 21 pp.

"Si bien las cifras de acceso y uso de las TIC han mejorado progresivamente, están lejos de ser óptimas. Lo mismo pasa con las relacionadas con la conectividad. De cualquier forma, lo más preocupante en ambos casos es la diferencia que existe entre las cabeceras municipales y los centros poblados ... y las zonas rurales. La brecha es grande y parece estar lejos de cerrarse, a pesar de los esfuerzos que el Gobierno y otros actores han hecho en este sentido. Las barreras geográficas, sociales y económicas siguen siendo difíciles de atajar, por lo que hay pendientes en distintos frentes. La lucha contra la desigualdad y el desarrollo de la infraestructura son sólo algunos de ellos. En 2021 el porcentaje de hogares a nivel nacional que poseía algún tipo de televisor era de 89.5 %. En cuanto a la infraestructura para recibir servicios de televisión, las cifras variaron dependiendo de la zona. Por ejemplo, la televisión por cable fue la más usada en las cabeceras municipales, mientras que la televisión abierta fue la más usada en los centros poblados y zonas rurales. Para ese mismo periodo, el porcentaje de hogares que poseía computador de escritorio, portátil o tableta fue de 37.9 % y el porcentaje de personas que tenía teléfono celular de cualquier tipo era de 76.3 %. En cuanto a la conectividad, el 60.5 % del total nacional de hogares poseía conexión fija a Internet, con mayor proporción en las cabeceras. Sin embargo, esta relación se invirtió en las áreas rurales, donde la conexión móvil, a la que un 75 % de la población total tenía acceso, fue más popular. En cuanto a operadores de Internet fijo, el mercado lo domina Claro, seguido de Tigo y Movistar. Con respecto a operadores de Internet móvil, el mercado también lo domina Claro y le siguen Movistar y Tigo. Ahora bien, dentro del total de personas que utilizaron Internet, el dispositivo através del cual se reportó mayor acceso a este servicio es el teléfono celular con 93.9 %. De los usuarios de Internet entre 16 a 64 años que usan plataformas de redes sociales, el 94 % del universo analizado por el estudio We Are Social utilizó WhatsApp, seguido muy de cerca por Facebook con un 91.7 % e Instagram con un 84.4 %, todas pertenecientes al conglomerado Meta. En cuanto al alcance de la audiencia potencial de los medios sociales digitales conectados, Facebook llevó la delantera, seguido de YouTube e Instagram. Sobre lo relacionado con motores de búsqueda, sin importar la tecnología de hardware que se emplee, Google se ubicó en el primer lugar con una concentración del 97,19 % del total de usuarios que realizó búsquedas en Internet. Como se ve, hay compañías con gran dominio en el mercado y, aunque existe la sensación de variedad, lo cierto es que no es así. Por otro lado, aunque el país está más conectado que antes y los ciudadanos tienen más opciones que antes para consumir información, los medios no la tienen fácil. Aparte de las tensiones por la pauta publicitaria, que se han visto exacerbadas por el rol de conglomerados como Meta y Google, tienen más competencia y, en muchos sentidos, más obstáculos que antes. Sortear estos retos adecuadamente es clave y está estrechamente ligado con su capacidad de mantenerse a flote económicamente y de ganarse o recuperar la confianza del público, especialmente en momentos donde la desinformación y las noticias falsas son el pan de cada día." (Conclusiones, página 20-21) more

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Digital Ecosystem Country Assessment (DECA): Tanzania

Goodiel Moshi, Muriuk Mureithi, Judyth Engels, Susannah Horto

USAID, Digital Frontiers Project (2023), 123 pp.

"The Tanzania DECA report presents the findings and recommendations of the Tanzania DECA. It outlines the key aspects of Tanzania’s digital ecosystem and provides 13 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Tanzania priorities: i) foundational ... more

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Digital Inequality Beyond the Digital Divide: Conceptualizing Adverse Digital Incorporation in the Global South

Richard Heeks

Information Technology for Development, volume 28, issue 4 (2022), pp. 688-704

"Digital systems are significantly associated with inequality in the global South. That association has traditionally been understood in terms of the digital divide or related terminologies whose core conceptualization is the exclusion of some groups from the benefits of digital systems. However, wi ... more

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Pivots, Perseverances & Pleasures

Favour Borokini, Bonnita Nyamwire, Neema Iyer, Meital Kupfer

Pollicy (2022), iii, 26 pp.

"This is the final report in Pollicy's three-part series on African Women in AI. Launched in 2021, this project frames analysis of the state of artificial intelligence (AI) in Africa through a gender lens by exploring the impact of AI on women. This project emerged out of the need to fill the visibl ... more

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Digital Ecosystem Country Assessment (DECA): Nepal

Shachee Doshi, Susannah Horton, Ariel Magid, Craig Jolley

USAID, Digital Frontiers Project (2022), 92 pp.

"Nepal’s digital ecosystem does not yet meet the needs of all Nepalis and runs the risk of falling further behind. Over the past decade, mobile phones, and mobile internet have become increasingly widespread in Nepal; however, the government’s capacity to implement digital policies and solutions ... more

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The Mobile Economy 2022

GSMA (2022), 44 pp.

"The mobile industry has been instrumental in extending connectivity to people around the world. In 2021, the number of mobile internet subscribers reached 4.2 billion people globally. Operators’ investments in network infrastructure over the last decade have helped to shrink the coverage gap for ... more

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Handbook of Digital Inequality

Eszter Hargittai (ed.)

Cheltenham; Northampton, MA: Edward Elgar Publishing (2022), xii, 386 pp.

"International contributors assess a variety of key contexts that impact access to digital technologies, including contextual variations related to geography and infrastructure, as well as individual differences related to age, income, health and disability status. Chapters explore how variations em ... more

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Revisiting Digital Inclusion: A Survey of Theory, Measurement and Recent Research

Matthew Sharp

Manchester: Centre for Digital Development (2022), 50 pp.

"Focusing on the internet as a foundational technology, this paper begins by summarising recent developments in digital inclusion theory, particularly as this relates to developing countries. It sets out a framework of core components of digital inclusion - including access/use, quality of access/us ... more

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Representatividade, inclusão e democracia no Brasil: Um olhar para a transformação digital

Antonio Hélio Junqueira (org.)

São Paulo: Instituto Lula; Friedrich-Ebert-Stiftung (FES) (2022), 64 pp.

"O capítulo 1, “Reconhecimento e representação: sobre vozes, epistemicídio e resistências”, investiga e discute as formas, contextos e a constituição sóciohistórica, econômica e cultural da sociedade brasileira contemporânea e de seus grupos estigmatizados e precarizados, enfatizando ... more

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Digital Ecosystem Country Assessment (DECA): Libya

Raiyan Kabir, Elizabeth Santucci, Jill Shemin, Craig Jolley

USAID, Digital Frontiers Project (2022), 85 pp.

"Key findings include: Connectivity infrastructure is fairly well developed in coastal urban areas but lags behind in Libya’s sparsely populated southern region; COVID-19 has accelerated the adoption of digital tools and services across sectors; however, Libyans are reluctant to adopt new tools du ... more

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Digital Violence in Mexico: The State Vs. Civil Society

Alexandra Argüelles (ed.)

Malpaís Ediciones; Comun.al (2022), 189 pp.

"The stories that make up this text offer an approach to the resistances and resiliencies that have arisen in Mexico, covering different manifestations of digital violence in the voices of people representing initiatives and communities that have been victimized through technologies that the state h ... more

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Social Media and Inclusion in Humanitarian Action: The Case of Refugees in Uganda

Chris Dolan, David N. Tshimba, Gilbert Nuwagira

London: ODI; Humanitarian Policy Group (HPG); Medianálisis (2022), 40 pp.

"The potential benefits of increased digitalisation to refugees, living in situations where access to information and spaces for communication exchange are of the essence, are yet to be realised. Uganda’s forced migrants, both those in refugee settlements and those self-settled in urban areas, hav ... more