"Citizen monitoring, social audits, mobile-based feedback systems, procurement monitoring: These are just a few examples of so-called citizen-centred accountability (CCA) mechanisms which governments and civil society organisations have developed to encourage citizens to feedback on the services the ... y are entitled to and ultimately hold them to account. As one organisation active in this field, Integrity Action has a particular interest in learning more about how these kinds of CCA systems can be designed so that they have the greatest chance of being sustained. In order to address this question, we carried out a comprehensive literature scan, 25 semi-structured interviews with experts and practitioners from civil society and government and an online snap survey with 70 respondents. This report shares what we discovered through that learning journey." (Executive summary) more

"The growth in electoral democracies presents many potential opportunities for human development. Yet in practice transitional and consolidating democracies often remain fragile and incomplete, lacking strong institutions essential for effective voice and accountability, including freedom of express ... ion and widespread opportunities for civic engagement. What can be done to strengthen democratic development and, in particular what is the role of the media in this process? Part I suggests that the mass media will have a positive impact on good governance and human development if they function effectively as a watchdog holding the powerful to account and as a civic forum facilitating a diversity of voices in public debate. Yet in practice the press is often limited in these roles. Liberal theories have long stressed the importance of an independent fourth estate as a check on the abuse of power. The study theorizes that this is necessary but not sufficient, in particular media systems strengthen good governance and promote positive development outcomes most effectively under two conditions: (i) where there is an unfettered and independent free press, [...] Part II operationalizes this typology then compares media systems around the world. Part III examines the cross-national evidence for the impact of these patterns. The study confirms that media systems characterized by widespread mass access and by an independent press are most closely associated with systematic indicators of good governance and human development. In particular, nations with these types of media system experience less corruption, greater administrative efficiency, higher political stability, and more effective rule of law, as well as better development outcomes such as higher per capita income, greater literacy, less economic inequality, lower infant mortality rates, and greater public spending on health. Part IV provides detailed case studies illustrating this relationship in particular countries. The conclusion considers the policy implications, suggesting practical steps to strengthen the channels of mass communications in poorer societies lacking either widespread access or freedom of the press." (http://www.escuelapnud.org) more