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Poverty Reduction with Strategic Communication: Moving from Awareness Raising to Sustained Citizen Participation
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2011), x, 92 pp.
"This publication updates a 2005 review of communication in Poverty Reduction Strategies (PRS). It includes four country case studies (Ghana, Tanzania, Moldova, and Nepal) and a regional analysis of Latin America and the Caribbean. It explores how the use of strategic communication has expanded beyo
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Changing Norms is Key to Fighting Everyday Corruption
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2011), 25, 55 pp.
"Based on CommGAP’s interactions with the global anticorruption community as well as earlier research, we were able to collate 18 representative instances (case studies) from around the world, with real-life examples of citizens coming together to speak up against corruption and social norms vis-
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Developing Independent Media as an Institution of Accountable Governance: A How-To Guide
Key Guides
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2011), xi, 81 pp.
"This handbook is designed for those who may be interested in supporting media development programs, but are unclear about the whys, hows, and whens. It introduces the fundamentals of media development, provide ways to conceptualize and analyze the sector, and helps guide programming based on politi
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Generating Genuine Demand for Accountability Through Communication: A Trainer's Guide
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2011), viii, 62 pp.
"This guide is designed for development practitioners in donor organizations, governments, and civil society, who are setting up capacity-building programs for promoting sustainable accountability and governance reform. A conceptual framework for communication and accountability provides trainers wi
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Case Study: A Communication Approach to El Salvador’s EDUCO Education Reform Efforts
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2011), iv, 9 pp.
"A well-designed communication plan proved to be critical in implementing successful education re form efforts in El Salvador (World Bank 1998). El Salvador’s experience with the Education with Community Participation Program (EDUCO) demonstrated that special emphasis on communication strategies c
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Topic Guide on Communication and Governance
Birmingham; Washington, DC: Governance and Social Development Resource Centre (GSDRC), University of Birmingham; World Bank, Communication for Governance and Accountability Program (CommGAP), 2nd ed. (2011), 67 pp.
Building Public Support for Anti-Corruption Efforts: Why Anti-Corruption Agencies Need to Communicate and How
Key Guides
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP); United Nations Office on Drugs and Crime (UNODC) (2010), 63 pp.
"This paper provides a practical overview of how an agency may work with the media to win the support of the public in the fight against corruption. The first part explains why anti-corruption agencies need to take the media particularly seriously, how the media communicate, and what effects they ha
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Proactive Transparency: The Future of the Right to Information?
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2010), v, 51 pp.
"This paper identifies four primary drivers of proactive disclosure throughout history. The first is the need to inform the public about laws and decisions and the public’s right to be informed, to know their rights and obligations. The second is the public’s demand for the information needed to
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The Role of Media Literacy in the Governance Reform Agenda
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2009), 12 pp.
"To navigate a complex and an ever-evolving media landscape, citizens must obtain the critical abilities and necessary communicative skills to participate actively and meaningfully in a democratic public sphere—the space where free and equal citizens come together to discuss and debate current aff
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Towards a New Model: Media and Communication in Post-Conflict and Fragile States
Deep Insights
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2008), 105 pp.
"There is very little undestanding of the role that communicartion processes play in the numerous starnds of post-conflict reconstruction, including peacebuilding, governance, and long-term development. This paper addressess this gap by distilling lessons learned from the media and communication str
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The Missing Link: Fostering Positive Citizen-State Relations in Post-Conflict Environments
Deep Insights
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2008), 117 pp.
"Donor policies place great emphasis on the importance of state-building in post-Conflict states, and many donors also recognize the relevance civil society and a professional media sector have for successful transformation processes, says this report. However, operationally and conceptually these a
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Evaluation Framework for Governance Programs: Measuring the Contribution of Communication
Washington, DC: World Bank, Communication for Governance and Accountability Program (CommGAP) (2007), 16 pp.
This document presents a methodology for evaluating the contribution that communication interventions can make to accountable governance. CommGAP engages in complementary programme areas in an effort to amplify citizen voice; promote free, independent, and plural media systems; and help government i
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