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"In the last few years, the world information ecosystem has been flooded by the “fake news” phenomena, augmented by the widespread use of social media. The fragmentation and scale of the new communication tools help spread old ideologies, that uphold racism, homophobia, and oppression. This phen ... more
"This policy brief will examine the various factors that enable online hate speech to resonate, spread, and drive offline action. After briefly reviewing the features of social media that enable hate speech to spread online, we will explore tools for designing interventions to respond to this conten ... more
"The world is flooded with news of how social media is being used to influence democracy in conflict-affected areas, for better or worse. Colombia is not an exception. The era of social media brings opportunities and challenges to a broad range of stakeholders in this country, to harness the power o ... more
"From 2008 to 2010, 3.6 million Brazilians took part in the “Ficha Limpa” movement to impact political corruption by ensuring that anyone who runs for office has a “clean record.” This case study on the combination of a grassroots social movement paired with the Avaaz global web movement’s ... more
"The Hashemite Kingdom of Jordan has great humanitarian responsibilities towards a war-torn region. Deliberately referred to as a regional entrepreneurship hub, over eight million of Jordan’s citizens (86.4%) have access to the internet, and they produce more than half of the digital content avail ... more
"The rise of social media in Zimbabwe has brought with it a greater variety of platforms which offer people a means to express themselves. However, the democratisation of information and the increase in digital spaces have also come with greater state restriction and polarisation among Zimbabweans. ... more
"How do peacebuilding organisations communicate about peace online and offline? Narrative competency must be a fundamental aspect of our work as peacebuilders in the modern age, as we confront the challenges posed by social media, divided on-line communities, growing political polarisation globally ... more
"Throughout this policy brief, we vet the use of social media in a major Middle Eastern country - Egypt - where the youth took to the streets to express frustrations that lasted almost a lifetime. While social media helped topple autocratic dictator, Hosni Mubarak, it played the role of Pandora’s ... more
"This report identifies social media threats - surveillance, addiction, disinformation, polarisation, dangerous speech - on social cohesion, human rights, violence and democracy and then identifies creative options for addressing those threats through: building a better bridge between offline dialog ... more
"The next wave of disruptive technology has arrived; it is the Age of Automation. The defining technologies for this new era include robots, chatbots, artificial intelligence, machine learning, conversational interfaces, cyborgs, and other smart devices. These technologies are increasingly becoming ... more
"The policy brief outlines key snapshots of Sri Lanka’s social media landscape as it stood at the time of writing, in early August 2018, and offers some recommendations aimed at civil society’s use of social media for conflict transformation." (Abstract)