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"This report offers a fresh perspective on the information and media landscape in Pakistan’s Federally Administered Tribal Areas (FATA). It presents insights into the human impacts of information challenges and articulates opportunities to design development programming. By bringing a ground-level
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Internews Humanitarian Information Service: UNMISS POC SITE - MALAKAL. Baseline Assessment
Internews; Forcier Consulting (2014), 8 pp.
"On 4th July 2014, Internews launched Boom Box Talk Talk (BBTT) in the Malakal, UN Mission Protection of Civilian (PoC) site, to provide people affected by the conflict with life saving and life enhancing information. BBTT is a professionally produced audio Humanitarian Information Service (HIS). In
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Community / Audience Survey Report Eastern Samar, Philippines: Summary of Key Findings with a Brief Analysis and Discussion
Internews (2014), 5 pp.
"The purpose of the survey was to understand the listenership and value of Radio Bakdaw, the information needs of the community and sources people would use to address specific information needs." (Page 1)
Reporting Atrocities: A Toolbox for Journalists Covering Violent Conflict and Atrocities
Key Guides
Internews (2014), 61 pp.
"This toolbox should provide some insights and tools for journalists reporting on events in other countries, but it has primarily been developed for journalists reporting on extremely violent conflicts in their own communities. It hopes to provide these journalists with insights they can draw on in
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Social Innovation Camps and Labs: Lessons from Internews' Experience
Washington, DC; Arcata, Calif.: Internews (2014), 54 pp.
"Takes a broad look at the Innovation Camps and Labs convened by Internews during 2011 and 2012. It identifies what they can achieve, how best to run the events, and pitfalls to avoid. The study focuses on these key questions: The organization and process of the Innovation Camps/Labs: what were the
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SaferJourno: Digital Security Resources for Media Trainers
Washington, DC; Arcata, Calif.: Internews (2014), 126 pp.
"The six modules [...] are designed to help trainers integrate digital safety and online security topics into their media training. The modules do not assume that the trainer has special knowledge of the subject. While we wrote the toolkit with journalism trainers in mind, we believe that the module
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"This survey asked representatives of major humanitarian aid organizations to reflect on how their operations in the field communicate with disaster-affected communities [...] The two areas in which progress is critical are improving the relationship between humanitarian organizations and local medi
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Indonesia: Crisis Communication Channels. Case Studies in Humanitarian Communication Preparedness and Response
Washington, DC; Arcata, Calif.: Internews (2013), 68 pp.
"Exploring communication ecologies rather than discrete communication practices remains a difficult challenge. Indonesia: Crisis Communication Channels is one of the early attempts to develop this practice, with case-study examples [...] The three case-study disasters are: Jakarta’s January 2013 f
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Lost: Syrian Refugees and the Information Gap
Internews (2013), 16 pp.
"The report presents findings that pose both unique challenges and opportunities for programs seeking to provide humanitarian information to Syrian refugees in Lebanon. So far, according to the report, there is little evidence of any comprehensive strategy or investment in providing a humanitarian c
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Connecting the Last Mile: The Role of Communications in the Great East Japan Earthquake
London; Washington, DC: Internews Europe; Internews (2013), 53 pp.
"Connecting the Last Mile explores how communities in the most devastated areas of the prefectures of Iwate, Miyagi and Fukushima got their information. It identifies which communications channels were used before, during and after the earthquake and tsunami, and it attempts to answer a central ques
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The Business of Media in Myanmar
Washington, DC, Arcata, Calif.: Internews (2013), 22 pp.
South Sudan Community Radio Audience Feedback Study 2012-2013: A Qualitative Analysis of the Opinions and Information Needs of Listeners in Leer, Malaulkon, Turalei and Nasir
Arcata, Calif.; Washington, DC: Internews (2013), 30 pp.
Citizen Watchdog Report: November 2012-April 2013
Washington, DC; Arcata, Calif.: Internews (2013), 35 pp.
"For six months between November 2012 and April 2013, fifty citizen watchdog monitors carefully noted incidents of hate speech and dangerous speech broadcast by five radio stations in Kenya. It was part of Internews in Kenya’s Free and Fair Media (FFM) programme aimed at working with the media to
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From Counting Women to Making Women Count: Focusing on Women in Media Development Programs
Washington, DC; Arcata, Calif.: Internews (2013), 28 pp.
"This paper argues that like other sectors, the media development sector needs to bring greater empirical rigor to its operations in order to bring about gender integration. It attempts to orient media development practitioners with both a historical and contemporary view of key policies, research a
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When Words Were Weapons: Kenya’s Media Turn the Tide on Hate Speech and Conflict
Arcata, Calif.; Washington, DC: Internews (2013), 71 pp.
"When violence broke out in the final days of 2007 after a bitterly contested election in Kenya, Internews responded within days, working with journalists who were trying and failing to make sense of the unprecedented post-election conflict that swept across their country. Five and a half years late
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Design Research for Media Development: A Guide for Practitioners
New York: Reboot Design; Internews (2013), 125 pp.
"This is a hands-on reference guide for media development practitioners. It is based on principles and practices of design research that have been long used by the private sector, and grounded in the experience Reboot has gathered in designing and implementing international development projects arou
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South Sudan National Audience Survey: A Nationally Representative Assessment on Radio Listening Habits with Key Findings in Five Booster Areas for Internews Stations
Juba; Washington, DC: Forcier Consulting; Internews (2013), viii, 185 pp.
"As expected, the general media environment in South Sudan is highly varied, with sharp distinctions between the capital city of Juba and the rest of the country, which is largely rural. A key difference here involves language use and understanding, with rural areas dominated by local/tribal languag
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What We Learned Testing the Humanitarian Data Toolkit
Washington, DC; Arcata, Calif.: Internews (2013), 56 pp.
"In early 2013, the Internews Center for Innovation and Learning (ICIL) set out to pilot a new system that allows humanitarian communications professionals and responders to quickly gather, analyze, and act upon data to understand information needs of an affected population during a crisis. The syst
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Traffic Crashes: Reporting on Road Safety as a Global Health Crisis
Washington, DC: Internews (2013), 8 pp.
"Road traffic is often covered in the media as an event – not as an enormous drain on a country’s health resources or a leading killer of its citizens. By framing traffic safety as a health story, journalists have the opportunity to impact the way these stories are told, and potentially help shi
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