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Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion

Roman Chestnov et al.

Geneva: ITU (2021), 60 pp.

"Digital technology, while an important enabler of many COVID-19 mitigation measures, has also contributed to the rise of misinformation and disinformation surrounding the pandemic. The circulation of rumours, conspiracy theories, false claims and misconceptions about the novel coronavirus has had a ... more

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Digital trends in Asia and the Pacific 2021: Information and communication technology trends and developments in the Asia-Pacific region, 2017-2020

Geneva: ITU (2021), vi, 58 pp.

"This report provides an overview of trends and developments in ICT infrastructure, access and use in Asia and the Pacific, which includes 38 Member States and is home to a population of 4.2 billion people. It highlights changes in information communication technology (ICT) adoption since the last W ... more

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Switching on Smart Rwanda: Digital inclusion, collaboration and a G5 mindset

Geneva: ITU (2021), vii, 22 pp.

"This case study shows that Rwanda’s laws and its national, sector-specific and ICT sector policies, strategies and regulations are well coordinated and embrace a whole-of-government approach and the spirit of collaboration. Rwanda’s regulatory and policy frameworks furthermore “tick all of th ... more

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Utilizing telecommunications / information and communication technologies for disaster risk reduction and management. Study period 2018-2021

Geneva: ITU (2021), xii, 162 pp.

[...] Early-warning systems play a crucial role in informing people about impending disasters and should therefore be deployed in disaster-prone areas. Effective information transmission and dissemination are important before, during and after a disaster. A workshop on early-warning systems held dur ... more

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Measuring Digital Development: Facts and Figures 2021

Geneva: ITU (2021), iv, 26 pp.

"An estimated 4.9 billion people are using the Internet in 2021, according to latest estimates in this 2021 edition of Measuring Digital Development: Facts and figures. That means that roughly 63 per cent of the world’s population is now online – an increase of 17 per cent – with almost 800 mi ... llion people estimated to have come online since 2019. Internet penetration increased more than 20 per cent on average in Africa, in Asia and the Pacific, and in the UN-designated Least Developed Countries (LDCs). With most of the 17 Global Goals thrust sharply off-track by the force of the emergency, the pandemic has highlighted – and exacerbated – the crippling cost of digital exclusion. Achieving universal meaningful connectivity has become a matter of the utmost urgency if we are to meet the SDGs by the end of the decade. We cannot close the digital divide if we cannot measure it. And we cannot connect the unconnected if we do not know who they are, where they live, and why they remain offline – nor can we measure the success of our policies to bridge the gap . While the access divide is close to being bridged, with 95 per cent of the world’s population now living within range of a mobile broadband network, important blind spots remain. Close to 30 per cent of Africa’s rural population still lacks mobile broadband coverage. And even though the vast majority of the world’s people could access the Internet through mobile broadband, less than two thirds actually do. The statistics reveal a connectivity ‘grand canyon’ separating the digitally empowered from the digitally excluded, with 96 per cent of the 2.9 billion still offline living in the developing world. Drilling down to country level also affords a more nuanced picture. Location plays a big part: our figures reveal that the share of Internet users in urban areas is twice as high as in rural areas. There is also a generational gap – 71 per cent of the world’s population aged 15-24 is using the Internet, compared with 57 per cent of all other age groups. And gender remains a factor: globally, 62 per cent of men are using the Internet compared with 57 per cent of women. While that digital gender divide has been narrowing across all regions, women remain digitally marginalized in many of the world’s poorest countries, where online access could potentially have its most powerful effect." (Foreword) more

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Financing Universal Access to Digital Technologies and Services

Geneva: ITU (2021), vii; 93 pp.

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Digital trends in the Americas region 2021: Information and communication technology trends and developments in the Americas region, 2017-2020

Geneva: ITU (2021), vi, 58 pp.

"This report provides an overview of trends and developments in ICT infrastructure, access and use in the Americas region, which includes 35 Member States and is home to a population of 1 billion people. The report highlights changes in ICT adoption since the last World Telecommunication Development ... more

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Digital Skills Insights

Geneva: ITU (2021), xii, 142 pp.

"The eight articles in the publication can be broadly grouped into two main sets. The first set discusses the different types of digital skills required from a more academic perspective, in particular in the context of the pandemic and post-pandemic period, as countries accelerate their move towards ... more

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Digital solutions for a circular electronics value chain: A thought paper for International E-Waste Day 2021

Yondeen Sherpa, Deepali Sinha

Geneva; Brussels: ITU; WEEE Forum; GSMA; Sofies Group (2021), 38 pp.

"This paper has shown the diverse application of digital technologies across the electronics value chain, from raw material production and EEE manufacturing to post-consumer e-waste collection, logistics and recycling. Around the world, there is growing interest in digital technologies - particularl ... y AI, robotics, cloud computing, the IoT and blockchain - as tools to strengthen and support a circular electronics value chain from operational and logistical tasks to communication. Digital solutions were found in all stages of the EEE value chain, with some in widespread use. However, globally, technologies are being applied at various scales and in a heterogenous nature. Digital solutions were also found to be largely aimed at the optimization of existing business processes for improved efficiency. Digital solutions were found to address the challenges observed in the electronics value chain. They bridge the information gap between stakeholders by building connectivity and communication channels, as well as between devices, facilitating vital information exchange, including tracking, and monitoring of materials and e-waste flows. Digital technologies such as collection applications and online marketplaces provide consumers with the convenience and incentives to turn in their e-waste. Given the logistical requirements of the value chain and the large amount of EEE and e-waste in circulation, digitalisation leverages data analysis to maximize resources, and optimize processes by increasing efficiency and reducing costs. With the emergence of highly automated or autonomous systems, digital technologies can contribute to the improvement of worker health and safety through improved handling of hazardous materials, as well as increase the efficiency and speed of sorting large quantities of EEE and e-waste, increasing the purity of the waste stream and the amount recycled. As functionality and sophistication of digital technologies increase, solutions are more likely to be employed to access data in real time, design new products and services, and with it, transform business models towards circularity. With the extent of digitalisation varying considerably between and within countries, as well as between private and public entities, it should be noted that digital solutions require resources and an enabling ecosystem to be effectively rolled out across the electronics value chain. Elements such as equal access to digital infrastructure and digital skills, financial viability of the digital applications, the opportunity for public-private partnerships, as well as data security and privacy provisions are important factors in the effectiveness of digital solutions. Furthermore, countries with fledgling e-waste management systems and linear electronics value chains, particularly in LMICs, need to prioritize strengthening linkages between stakeholders and creating robust and circular electronics value chains as a first step. This paper has shown that the electronics value chain and the necessary shift towards a circular economy, can benefit from and be enabled by the use of digital solutions, especially for waste prevention, more transparent producer responsibility and supporting consumer participation. In assessing the potential of digital solutions to strengthen and support the transition towards a circular electronics value chain, it is important to note that such an evolution needs to be complemented with continuing research and efforts to understand its impact on the electronics value chain and its stakeholders, considering the most vulnerable such as those working in the informal sector. Digitalisation comes with numerous benefits, but an unregulated space can alienate some of those involved and potentially underscore inequalities, infringe on privacy and even create more e-waste. Attention should also be paid to the environmental impact of digital technology solutions, from the resources needed for device production, energy consumption during use, and e-waste generation from the solutions themselves. It is important that stakeholders adopting digital solutions consider that they are designed for longevity, taking into consideration the need of future software upgrades, and designed for efficient repair, reuse or refurbishment." (Conclusion) more

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Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Arab States region

Geneva: ITU (2021), viii, 79 pp.

"This report provides an overview of the comparative innovation capacity of the Arab States region through ICT-centric innovation policy monitors, and an insight into how good practices can strengthen capacity to mainstream ICT innovation into national development agendas. It showcases a number of c ... more

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Pandemic in the Internet age: From second wave to new normal, recovery, adaptation and resilience

Scott W. Minehane, Simon Molloy

Geneva: ITU (2021), ix, 96 pp.

"ICTs have an enormous role to play in helping society adapt to the dislocations caused by the pandemic. This enhanced role comes in addition to the already central part that digital technologies have assumed in driving innovation, digital disruption and economic growth and development, particularly ... more

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Tanzania: A solid base for moving to G5 regulation

Geneva: ITU (2021), vi, 21 pp.

"The objective of this case study is to analyse the current institutional and regulatory framework of Tanzania to understand how it reflects the principles and nature of collaborative regulation. The case study also highlights areas of strength and possible improvements as Tanzania journeys towards ... more

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Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Asia-Pacific region

Geneva: ITU (2021), viii, 80 pp.

"This report provides an overview of the innovation capacity of the Asia-Pacific region through ICT-centric innovation activity and offers an insight to how good practice can strengthen Member State capacity to integrate ICT innovation into development agendas. Although the Asia-Pacific region has a ... more

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Access to Telecommunication/ICT Services by Persons with Disabilities and Other Persons with Specific Needs

Geneva: ITU (2021), xiii, 57 pp.

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How broadband, digitization and ICT regulation impact the global economy: Global econometric modelling

Raul Katz, Fernando Callorda

Geneva: ITU (2020), vi, 50 pp.

"This study uses econometric modelling to examine two major components of great importance to all those concerned with investment decisions in ICT and the digital ecosystem over the coming decade. The modelling is built on data from 139 countries between 2007 and 2018 – an up-to-date data set that ... more

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Women, ICT and Emergency Telecommunications: Opportunities and Constraints

Geneva: ITU (2020), x, 80 pp.

"In the 1991 cyclones that hit Bangladesh, 90 per cent of the 140 000 victims were women. In the deadly heat waves that hit France in 2003, most fatalities were elderly women. During the 2005 Hurricane Katrina emergency in New Orleans, most of the victims were Afro-American women and their children. ... more

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Measuring Digital Development: Facts and Figures

Geneva: ITU (2020), 17 pp.

"Facts and Figures 2020 reveals that people in rural areas continue to face greater challenges than people in urban areas in terms of remaining connected during the lockdown, especially in developing economies. Large swathes of the rural landscape are still not covered by mobile broadband networks, ... more

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Frontier Technologies to Protect the Environment and Tackle Climate Change

Geneva: ITU (2020), iv, 106 pp.

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Bridging the Digital Innovation Divide: A toolkit for developing sustainable ICT-centric ecosystem projects

Geneva: ITU (2020), ix, 70 pp.

"This toolkit is a guide to skills that will empower digital innovation ecosystem actors to turn a community into a thriving a digital society. Developing strong innovation ecosystems is a key component of national development, as innovation — especially in ICTs — is a driver of economic competi ... more

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Manual for measuring ICT access and use by households and individuals

Geneva: ITU (2020), xii, 335 pp.

Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro ... more