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South Malekula: A smart island of Vanuatu. Preliminary study of needs and priorities

Geneva: ITU (2021), vi, 21 pp.

"The study identified resource gaps relating to broadband connectivity, affordability, digital literacy and skills, and priority digital services. It identified the need for reliable and quality telecommunication network coverage; digital literacy and skills training (sales and marketing resources a ... more

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Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion

Roman Chestnov et al.

Geneva: ITU (2021), 60 pp.

"Digital technology, while an important enabler of many COVID-19 mitigation measures, has also contributed to the rise of misinformation and disinformation surrounding the pandemic. The circulation of rumours, conspiracy theories, false claims and misconceptions about the novel coronavirus has had a ... more

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Digital solutions for a circular electronics value chain: A thought paper for International E-Waste Day 2021

Yondeen Sherpa, Deepali Sinha

Geneva; Brussels: ITU; WEEE Forum; GSMA; Sofies Group (2021), 38 pp.

"This paper has shown the diverse application of digital technologies across the electronics value chain, from raw material production and EEE manufacturing to post-consumer e-waste collection, logistics and recycling. Around the world, there is growing interest in digital technologies - particularl ... y AI, robotics, cloud computing, the IoT and blockchain - as tools to strengthen and support a circular electronics value chain from operational and logistical tasks to communication. Digital solutions were found in all stages of the EEE value chain, with some in widespread use. However, globally, technologies are being applied at various scales and in a heterogenous nature. Digital solutions were also found to be largely aimed at the optimization of existing business processes for improved efficiency. Digital solutions were found to address the challenges observed in the electronics value chain. They bridge the information gap between stakeholders by building connectivity and communication channels, as well as between devices, facilitating vital information exchange, including tracking, and monitoring of materials and e-waste flows. Digital technologies such as collection applications and online marketplaces provide consumers with the convenience and incentives to turn in their e-waste. Given the logistical requirements of the value chain and the large amount of EEE and e-waste in circulation, digitalisation leverages data analysis to maximize resources, and optimize processes by increasing efficiency and reducing costs. With the emergence of highly automated or autonomous systems, digital technologies can contribute to the improvement of worker health and safety through improved handling of hazardous materials, as well as increase the efficiency and speed of sorting large quantities of EEE and e-waste, increasing the purity of the waste stream and the amount recycled. As functionality and sophistication of digital technologies increase, solutions are more likely to be employed to access data in real time, design new products and services, and with it, transform business models towards circularity. With the extent of digitalisation varying considerably between and within countries, as well as between private and public entities, it should be noted that digital solutions require resources and an enabling ecosystem to be effectively rolled out across the electronics value chain. Elements such as equal access to digital infrastructure and digital skills, financial viability of the digital applications, the opportunity for public-private partnerships, as well as data security and privacy provisions are important factors in the effectiveness of digital solutions. Furthermore, countries with fledgling e-waste management systems and linear electronics value chains, particularly in LMICs, need to prioritize strengthening linkages between stakeholders and creating robust and circular electronics value chains as a first step. This paper has shown that the electronics value chain and the necessary shift towards a circular economy, can benefit from and be enabled by the use of digital solutions, especially for waste prevention, more transparent producer responsibility and supporting consumer participation. In assessing the potential of digital solutions to strengthen and support the transition towards a circular electronics value chain, it is important to note that such an evolution needs to be complemented with continuing research and efforts to understand its impact on the electronics value chain and its stakeholders, considering the most vulnerable such as those working in the informal sector. Digitalisation comes with numerous benefits, but an unregulated space can alienate some of those involved and potentially underscore inequalities, infringe on privacy and even create more e-waste. Attention should also be paid to the environmental impact of digital technology solutions, from the resources needed for device production, energy consumption during use, and e-waste generation from the solutions themselves. It is important that stakeholders adopting digital solutions consider that they are designed for longevity, taking into consideration the need of future software upgrades, and designed for efficient repair, reuse or refurbishment." (Conclusion) more

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Giga: Empowering communities in Asia and the Pacific through school connectivity

Geneva: ITU (2021), ix, 92 pp.

"Giga, a joint collaboration between ITU and UNICEF, is an initiative to connect every young person in the world to information, opportunity and choice. Devised before the onslaught on COVID-19, the project addresses the underlying inequities in access to the Internet. However, it is also a platform ... for creating the infrastructure necessary to provide digital connectivity to an entire country, for every community and for every citizen. With schools as a focal point, Giga seeks to build robust digital ecosystems, so communities everywhere can cope with shocks such as COVID-19 and ensure that no one is left behind. To achieve this goal, Giga builds on four pillars: map, finance, connect, empower. Map. Mapping of schools helps identify the connectivity problems and gauge the magnitude of the challenge in each country. Top-down and bottom-up approaches to mapping school connectivity support this endeavour [...] Connect. There are various infrastructure and technology solutions available that could bring affordable connectivity to the unconnected schools identified by the mapping exercise, including established technologies such as Wi-Fi, satellite, and fibre [...] Finance. The selection of appropriate financing mechanisms depends on the magnitude of the challenge. The costing analysis can only take place after mapping connectivity gaps and determining fit-for-purpose connectivity solutions. Government budgets or universal service funds (USFs) could address small- to medium-sized connectivity gaps [...] Empower. Bringing connectivity to schools will have a limited impact if e-learning solutions are not in place and if educators do not have the digital skills to empower learners. There are many case studies from Asia and the Pacific of initiatives that aim to empower digital learning [...] Giga has made significant progress since its launch. It is already active in 17 countries in three regions. Countries in Asia and the Pacific are next to join the Giga initiative. Several countries have expressed interest, including Bhutan, Pakistan, Mongolia, Bangladesh, Papua New Guinea, Vanuatu and Fiji. Each country has its own opportunities and challenges in terms of extending connectivity. The review of policies, regulatory environment, school connectivity initiatives and availability of connectivity data in potential Giga countries and the assessment of use cases strongly indicate that there is significant promise for the expansion of Giga in the region." (Executive summary, pages vi-vii) more

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Measuring Digital Development: Facts and Figures 2021

Geneva: ITU (2021), iv, 26 pp.

"An estimated 4.9 billion people are using the Internet in 2021, according to latest estimates in this 2021 edition of Measuring Digital Development: Facts and figures. That means that roughly 63 per cent of the world’s population is now online – an increase of 17 per cent – with almost 800 mi ... llion people estimated to have come online since 2019. Internet penetration increased more than 20 per cent on average in Africa, in Asia and the Pacific, and in the UN-designated Least Developed Countries (LDCs). With most of the 17 Global Goals thrust sharply off-track by the force of the emergency, the pandemic has highlighted – and exacerbated – the crippling cost of digital exclusion. Achieving universal meaningful connectivity has become a matter of the utmost urgency if we are to meet the SDGs by the end of the decade. We cannot close the digital divide if we cannot measure it. And we cannot connect the unconnected if we do not know who they are, where they live, and why they remain offline – nor can we measure the success of our policies to bridge the gap . While the access divide is close to being bridged, with 95 per cent of the world’s population now living within range of a mobile broadband network, important blind spots remain. Close to 30 per cent of Africa’s rural population still lacks mobile broadband coverage. And even though the vast majority of the world’s people could access the Internet through mobile broadband, less than two thirds actually do. The statistics reveal a connectivity ‘grand canyon’ separating the digitally empowered from the digitally excluded, with 96 per cent of the 2.9 billion still offline living in the developing world. Drilling down to country level also affords a more nuanced picture. Location plays a big part: our figures reveal that the share of Internet users in urban areas is twice as high as in rural areas. There is also a generational gap – 71 per cent of the world’s population aged 15-24 is using the Internet, compared with 57 per cent of all other age groups. And gender remains a factor: globally, 62 per cent of men are using the Internet compared with 57 per cent of women. While that digital gender divide has been narrowing across all regions, women remain digitally marginalized in many of the world’s poorest countries, where online access could potentially have its most powerful effect." (Foreword) more

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Financing Universal Access to Digital Technologies and Services

Geneva: ITU (2021), vii; 93 pp.

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Access to Telecommunication/ICT Services by Persons with Disabilities and Other Persons with Specific Needs

Geneva: ITU (2021), xiii, 57 pp.

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"Towards Building Inclusive Digital Communities": ITU Toolkit and Self-Assessment for ICT Accessibility Implementation

Geneva: ITU (2021), viii; 99 pp.

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Digitally Empowered Generation Equality: Women, Girls and ICT in the Context of COVID-19 in Selected Western Balkan and Eastern Partnership Countries

Geneva: ITU; UN Women (2021), vi, 90 pp.

"This report focuses on women and girls using, studying and working in digital technology in five Western Balkan States (Republic of Albania, Bosnia and Herzegovina, Montenegro, North Macedonia and Serbia) and three Eastern Partnership countries (Ukraine, Georgia, and Republic of Moldova). On the su ... more

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Digital Skills Insights

Geneva: ITU (2021), xii, 142 pp.

"The eight articles in the publication can be broadly grouped into two main sets. The first set discusses the different types of digital skills required from a more academic perspective, in particular in the context of the pandemic and post-pandemic period, as countries accelerate their move towards ... more

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Ageing in a Digital World: From Vulnerable to Valuable

Ana María Carrillo

Geneva: ITU (2021), vi, 41 pp.

"Ageing in a digital world – from vulnerable to valuable" is the first- ever report to be produced by ITU to raise awareness in the ICT sector on the importance of being prepared to respond to the needs and requirements of ageing populations. This is essential to fulfil our pledge to ‘’leave n ... more

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Telecommunications/ICTs for rural and remote areas. Study period 2018-2021

Geneva: ITU (2021), xiii, 90 pp.

"There is need for further studies focusing on access to broadband services and how emerging technologies can be used to transform rural and remote areas into digital economies. There is no one-size-fits-all model for financing rural connectivity and engaging all stakeholders, but creating public-pr ... more

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Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Africa States region

Geneva: ITU (2021), ix, 64 pp.

"This report provides an overview of the comparative innovation capacity of the Africa region through ICT-centric Innovation policy monitors and shares insights about good practices strengthening the capacity to integrate ICT innovation in national development agendas. Overall, although sub-Saharan ... more

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Digital Trends in Africa 2021: Information and Communication Technology Trends and Developments in the Africa Region 2017-2020
Top Insights

Geneva: ITU (2021), 65 pp.

"This report provides an overview of trends and developments in ICT infrastructure, access and use in Africa, which includes 44 member states and is home to a population of 1.04 billion people. The report highlights changes in ICT adoption since the last World Telecommunication Development Conferenc ... more

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Digital Innovation Profile Montenegro

Geneva: ITU (2020), vii, 23 pp.

"The three main ecosystems fundamental to the Montenegro digital transformation journey are the national innovation ecosystem, the entrepreneur ecosystem, and the technology ecosystem. These three ecosystems interlink closely to form the innovation landscape, from ideation to market. Each ecosystem ... more

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Frontier Technologies to Protect the Environment and Tackle Climate Change

Geneva: ITU (2020), iv, 106 pp.

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ITU guidelines for national emergency telecommunication plans

Juan Manuel Roldan, Felipe Ordoñez

Geneva: ITU (2020), v, 95 pp.

"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the ... population, for preparing for an emergency event, and for the effective coordination and articulation of response activities that can minimize economic loss, mitigate the impact on public well-being and loss of life. A national emergency telecommunication plan (NETP) sets out a strategy to enable and ensure communications availability during the disaster mitigation, preparedness, response and recovery phases, by promoting coordination across all levels of government, between public and private organizations, and within communities at risk. Preparation and implementation of an NETP engages stakeholders to think through the life cycle of a potential disaster, it determines the required capabilities for emergency responses, and establishes a governance framework of roles and responsibilities. It also clarifies how to shape planning, envision and share desired outcomes, and it outlines effective ways to achieve and communicate expected results. The NETP will reflect what diverse stakeholder communities need to focus on in order to address specific risks with available resources. Additionally, for developing countries, the NETP will highlight major areas of risk. This not only provides support and justification for the funding of vital equipment and personnel in an emergency, but also promotes the need for day-to-day resources and procedures that keep national authorities prepared, especially to maintaining vital communications, the essential lifeline during emergencies. This report assists national authorities and policymakers to develop a clear, flexible and user-friendly framework that guides countries on how to develop a strategic plan to support and enable the continued use of telecommunication and information and communication technology (ICT) networks and services in all four disaster management phases. It not only describes the main elements that an NETP should consider, but also highlights its potential benefits. It includes a step-by-step guide to the development of an NETP, it serves as a useful resource based on ITU recommendations and concepts, as well as expertise from other global bodies and organizations." (Overview, page 1) more

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Manual for measuring ICT access and use by households and individuals

Geneva: ITU (2020), xii, 335 pp.

Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro ... more

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How broadband, digitization and ICT regulation impact the global economy: Global econometric modelling

Raul Katz, Fernando Callorda

Geneva: ITU (2020), vi, 50 pp.

"This study uses econometric modelling to examine two major components of great importance to all those concerned with investment decisions in ICT and the digital ecosystem over the coming decade. The modelling is built on data from 139 countries between 2007 and 2018 – an up-to-date data set that ... more

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The Last-mile Internet Connectivity Solutions Guide: Sustainable Connectivity Options for Unconnected Sites

John Garrity, Aminata Amadou Garba

Geneva: ITU (2020), xviii, 137 pp.

"There are several overarching reasons why billions of people remain offline, ranging from a lack of network infrastructure availability and affordable Internet services to gaps in skills and ability, the availability and cost of personal devices, and a perceived lack of relevancy. For example, over ... 750 million people (approximately 10 per cent of the global population) are not covered by mobile broadband (3G or higher).2 This lack of coverage is particularly concentrated in rural and remote areas. In addition to the coverage gap, usage gaps exist in places with broadband coverage. For example, while up to 31 per cent of individuals in Africa do not have mobile broadband coverage, around 45 per cent do not use mobile Internet even though they live in places with mobile coverage. Estimates also suggest that there are at least 88 countries worldwide where average prices for entry-level mobile broadband service are considered unaffordable (above 2 per cent of average monthly GNI per capita). The Last-Mile Connectivity Internet Solutions Guide was developed to support the design and development of programmes and interventions that address two of these main issues: the lack of Internet infrastructure availability in certain areas; high Internet service prices that make Internet connectivity unaffordable for local populations. The Solutions Guide presents a methodology for introducing sustainable, affordable connectivity solutions in unconnected and underserved geographies. Although the other challenges (e.g. digital literacy, personal devices and locally relevant content) are as important, they are not the focus here, as they are addressed in depth in other resources listed in the Annex 2. This Solutions Guide was developed to help accelerate actions by Member States to address last-mile Internet connectivity issues in situations that include a lack of network infrastructure and with a view to encouraging more affordable service delivery. It has been written from the perspective of localities and users in geographies without Internet access: the last-mile connectivity communities. The tools, service interventions and policy solutions therefore reflect how best to extend Internet access to those localities, taking into account their unique characteristics." (Executive summary) more

Digital Trends in Africa 2021: Information and Communication Technology Trends and Developments in the Africa Region 2017-2020 Top Insights

Digital Trends in Africa 2021: Information and Communication Technology Trends and Developments in the Africa Region 2017-2020
Top Insights