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E-learning in Thailand: Mapping the digital divide

K. C. Dipendra, Mongkhonvanit Jomphong

Geneva: ITU (2022), xi, 53 pp.

"The study's primary objectives were to assess the state of data on access to digital devices and connectivity in schools in Thailand, which are crucial enablers for e-learning initiatives, and to map the state of access to and use of these devices and connectivity so as to identify potential gaps. ... more

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Measuring Digital Development: Facts and Figures 2022
Deep Insights

Geneva: ITU (2022), iv, 26 pp.

"As the world welcomes its 8 billionth inhabitant, an estimated 5.3 billion people – roughly 66 per cent of the global population – are using the Internet. Yet some 2.7 billion people worldwide remain totally offline, with universal connectivity still a distant prospect in least developed countr ... more

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ICT accessibility overview: Assessment for the Africa region

Monica Duhem

Geneva: ITU (2022), vi, 50 pp.

"The aim of this report is to support ITU members and stakeholders from the Africa region in their efforts to achieve inclusive digital communities by assessing ICT accessibility as a key driver in achieving digital inclusion within the digital transformation process. The report provides an overview ... more

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Country assessment to facilitate digital financial inclusion in Ethiopia

Geneva: ITU (2022), x, 63 pp.

"This report presents findings from a country assessment undertaken to facilitate digital financial inclusion in Ethiopia and gives an overview of the current digital financial services landscape in the country. It also identifies some of the barriers to digital financial inclusion and suggests how ... more

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Child online protection in sports

Geneva: ITU (2022), 5 pp.

"The intention of this Brief is to support sports organizations – clubs and associations at both the grassroots and professional levels – to better protect children online. It aims to help: – Develop a dedicated child online protection strategy and policy, which can be integrated into existin ... more

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Status of Digital Agriculture in 47 Sub-Saharan African Countries
Deep Insights

FAO; ITU (2022), x, 351 pp.

"It aims at providing a holistic view of digital transformation in the agriculture sector of 47 countries in sub-Saharan Africa. The region’s digital agriculture landscape is assessed through six key themes, namely: infrastructure, digital penetration, policy and regulation, business environment, ... more

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Measuring Digital Development: Facts and Figures 2021

Geneva: ITU (2021), iv, 26 pp.

"An estimated 4.9 billion people are using the Internet in 2021, according to latest estimates in this 2021 edition of Measuring Digital Development: Facts and figures. That means that roughly 63 per cent of the world’s population is now online – an increase of 17 per cent – with almost 800 mi ... llion people estimated to have come online since 2019. Internet penetration increased more than 20 per cent on average in Africa, in Asia and the Pacific, and in the UN-designated Least Developed Countries (LDCs). With most of the 17 Global Goals thrust sharply off-track by the force of the emergency, the pandemic has highlighted – and exacerbated – the crippling cost of digital exclusion. Achieving universal meaningful connectivity has become a matter of the utmost urgency if we are to meet the SDGs by the end of the decade. We cannot close the digital divide if we cannot measure it. And we cannot connect the unconnected if we do not know who they are, where they live, and why they remain offline – nor can we measure the success of our policies to bridge the gap . While the access divide is close to being bridged, with 95 per cent of the world’s population now living within range of a mobile broadband network, important blind spots remain. Close to 30 per cent of Africa’s rural population still lacks mobile broadband coverage. And even though the vast majority of the world’s people could access the Internet through mobile broadband, less than two thirds actually do. The statistics reveal a connectivity ‘grand canyon’ separating the digitally empowered from the digitally excluded, with 96 per cent of the 2.9 billion still offline living in the developing world. Drilling down to country level also affords a more nuanced picture. Location plays a big part: our figures reveal that the share of Internet users in urban areas is twice as high as in rural areas. There is also a generational gap – 71 per cent of the world’s population aged 15-24 is using the Internet, compared with 57 per cent of all other age groups. And gender remains a factor: globally, 62 per cent of men are using the Internet compared with 57 per cent of women. While that digital gender divide has been narrowing across all regions, women remain digitally marginalized in many of the world’s poorest countries, where online access could potentially have its most powerful effect." (Foreword) more

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Digital solutions for a circular electronics value chain: A thought paper for International E-Waste Day 2021

Yondeen Sherpa, Deepali Sinha

Geneva; Brussels: ITU; WEEE Forum; GSMA; Sofies Group (2021), 38 pp.

"This paper has shown the diverse application of digital technologies across the electronics value chain, from raw material production and EEE manufacturing to post-consumer e-waste collection, logistics and recycling. Around the world, there is growing interest in digital technologies - particularl ... y AI, robotics, cloud computing, the IoT and blockchain - as tools to strengthen and support a circular electronics value chain from operational and logistical tasks to communication. Digital solutions were found in all stages of the EEE value chain, with some in widespread use. However, globally, technologies are being applied at various scales and in a heterogenous nature. Digital solutions were also found to be largely aimed at the optimization of existing business processes for improved efficiency. Digital solutions were found to address the challenges observed in the electronics value chain. They bridge the information gap between stakeholders by building connectivity and communication channels, as well as between devices, facilitating vital information exchange, including tracking, and monitoring of materials and e-waste flows. Digital technologies such as collection applications and online marketplaces provide consumers with the convenience and incentives to turn in their e-waste. Given the logistical requirements of the value chain and the large amount of EEE and e-waste in circulation, digitalisation leverages data analysis to maximize resources, and optimize processes by increasing efficiency and reducing costs. With the emergence of highly automated or autonomous systems, digital technologies can contribute to the improvement of worker health and safety through improved handling of hazardous materials, as well as increase the efficiency and speed of sorting large quantities of EEE and e-waste, increasing the purity of the waste stream and the amount recycled. As functionality and sophistication of digital technologies increase, solutions are more likely to be employed to access data in real time, design new products and services, and with it, transform business models towards circularity. With the extent of digitalisation varying considerably between and within countries, as well as between private and public entities, it should be noted that digital solutions require resources and an enabling ecosystem to be effectively rolled out across the electronics value chain. Elements such as equal access to digital infrastructure and digital skills, financial viability of the digital applications, the opportunity for public-private partnerships, as well as data security and privacy provisions are important factors in the effectiveness of digital solutions. Furthermore, countries with fledgling e-waste management systems and linear electronics value chains, particularly in LMICs, need to prioritize strengthening linkages between stakeholders and creating robust and circular electronics value chains as a first step. This paper has shown that the electronics value chain and the necessary shift towards a circular economy, can benefit from and be enabled by the use of digital solutions, especially for waste prevention, more transparent producer responsibility and supporting consumer participation. In assessing the potential of digital solutions to strengthen and support the transition towards a circular electronics value chain, it is important to note that such an evolution needs to be complemented with continuing research and efforts to understand its impact on the electronics value chain and its stakeholders, considering the most vulnerable such as those working in the informal sector. Digitalisation comes with numerous benefits, but an unregulated space can alienate some of those involved and potentially underscore inequalities, infringe on privacy and even create more e-waste. Attention should also be paid to the environmental impact of digital technology solutions, from the resources needed for device production, energy consumption during use, and e-waste generation from the solutions themselves. It is important that stakeholders adopting digital solutions consider that they are designed for longevity, taking into consideration the need of future software upgrades, and designed for efficient repair, reuse or refurbishment." (Conclusion) more

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Switching on Smart Rwanda: Digital inclusion, collaboration and a G5 mindset

Geneva: ITU (2021), vii, 22 pp.

"This case study shows that Rwanda’s laws and its national, sector-specific and ICT sector policies, strategies and regulations are well coordinated and embrace a whole-of-government approach and the spirit of collaboration. Rwanda’s regulatory and policy frameworks furthermore “tick all of th ... more

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Digital trends in Asia and the Pacific 2021: Information and communication technology trends and developments in the Asia-Pacific region, 2017-2020

Geneva: ITU (2021), vi, 58 pp.

"This report provides an overview of trends and developments in ICT infrastructure, access and use in Asia and the Pacific, which includes 38 Member States and is home to a population of 4.2 billion people. It highlights changes in information communication technology (ICT) adoption since the last W ... more

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Ageing in a Digital World: From Vulnerable to Valuable

Ana María Carrillo

Geneva: ITU (2021), vi, 41 pp.

"Ageing in a digital world – from vulnerable to valuable" is the first- ever report to be produced by ITU to raise awareness in the ICT sector on the importance of being prepared to respond to the needs and requirements of ageing populations. This is essential to fulfil our pledge to ‘’leave n ... more

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Financing Universal Access to Digital Technologies and Services

Geneva: ITU (2021), vii; 93 pp.

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Digital Trends in Africa 2021: Information and Communication Technology Trends and Developments in the Africa Region 2017-2020
Deep Insights

Geneva: ITU (2021), 65 pp.

"This report provides an overview of trends and developments in ICT infrastructure, access and use in Africa, which includes 44 member states and is home to a population of 1.04 billion people. The report highlights changes in ICT adoption since the last World Telecommunication Development Conferenc ... more

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Tanzania: A solid base for moving to G5 regulation

Geneva: ITU (2021), vi, 21 pp.

"The objective of this case study is to analyse the current institutional and regulatory framework of Tanzania to understand how it reflects the principles and nature of collaborative regulation. The case study also highlights areas of strength and possible improvements as Tanzania journeys towards ... more

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Giga: Empowering communities in Asia and the Pacific through school connectivity

Geneva: ITU (2021), ix, 92 pp.

"Giga, a joint collaboration between ITU and UNICEF, is an initiative to connect every young person in the world to information, opportunity and choice. Devised before the onslaught on COVID-19, the project addresses the underlying inequities in access to the Internet. However, it is also a platform ... for creating the infrastructure necessary to provide digital connectivity to an entire country, for every community and for every citizen. With schools as a focal point, Giga seeks to build robust digital ecosystems, so communities everywhere can cope with shocks such as COVID-19 and ensure that no one is left behind. To achieve this goal, Giga builds on four pillars: map, finance, connect, empower. Map. Mapping of schools helps identify the connectivity problems and gauge the magnitude of the challenge in each country. Top-down and bottom-up approaches to mapping school connectivity support this endeavour [...] Connect. There are various infrastructure and technology solutions available that could bring affordable connectivity to the unconnected schools identified by the mapping exercise, including established technologies such as Wi-Fi, satellite, and fibre [...] Finance. The selection of appropriate financing mechanisms depends on the magnitude of the challenge. The costing analysis can only take place after mapping connectivity gaps and determining fit-for-purpose connectivity solutions. Government budgets or universal service funds (USFs) could address small- to medium-sized connectivity gaps [...] Empower. Bringing connectivity to schools will have a limited impact if e-learning solutions are not in place and if educators do not have the digital skills to empower learners. There are many case studies from Asia and the Pacific of initiatives that aim to empower digital learning [...] Giga has made significant progress since its launch. It is already active in 17 countries in three regions. Countries in Asia and the Pacific are next to join the Giga initiative. Several countries have expressed interest, including Bhutan, Pakistan, Mongolia, Bangladesh, Papua New Guinea, Vanuatu and Fiji. Each country has its own opportunities and challenges in terms of extending connectivity. The review of policies, regulatory environment, school connectivity initiatives and availability of connectivity data in potential Giga countries and the assessment of use cases strongly indicate that there is significant promise for the expansion of Giga in the region." (Executive summary, pages vi-vii) more

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Utilizing telecommunications / information and communication technologies for disaster risk reduction and management. Study period 2018-2021

Geneva: ITU (2021), xii, 162 pp.

[...] Early-warning systems play a crucial role in informing people about impending disasters and should therefore be deployed in disaster-prone areas. Effective information transmission and dissemination are important before, during and after a disaster. A workshop on early-warning systems held dur ... more

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Access to Telecommunication/ICT Services by Persons with Disabilities and Other Persons with Specific Needs

Geneva: ITU (2021), xiii, 57 pp.

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Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Africa States region

Geneva: ITU (2021), ix, 64 pp.

"This report provides an overview of the comparative innovation capacity of the Africa region through ICT-centric Innovation policy monitors and shares insights about good practices strengthening the capacity to integrate ICT innovation in national development agendas. Overall, although sub-Saharan ... more

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Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Americas region

Geneva: ITU (2021), viii, 70 pp.

"This report provides an overview of the comparative innovation capacity of the Americas region through ICT-centric innovation policy monitors and insights on how good practice can strengthen capacity to integrate ICT innovation into national development agendas. Overall, the Americas region has sho ... more

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Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Asia-Pacific region

Geneva: ITU (2021), viii, 80 pp.

"This report provides an overview of the innovation capacity of the Asia-Pacific region through ICT-centric innovation activity and offers an insight to how good practice can strengthen Member State capacity to integrate ICT innovation into development agendas. Although the Asia-Pacific region has a ... more

Measuring Digital Development: Facts and Figures 2022 Deep Insights

Status of Digital Agriculture in 47 Sub-Saharan African Countries Deep Insights

Digital Trends in Africa 2021: Information and Communication Technology Trends and Developments in the Africa Region 2017-2020 Deep Insights

Measuring Digital Development: Facts and Figures 2022
Deep Insights

Status of Digital Agriculture in 47 Sub-Saharan African Countries
Deep Insights

Digital Trends in Africa 2021: Information and Communication Technology Trends and Developments in the Africa Region 2017-2020
Deep Insights