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Bridging the Mobile Disability Gap in Refugee Settings
London: GSMA (2019), 21 pp.
"Based on the findings of this report there are a number of recommendations for how stakeholders across the sector can play their part in bridging the mobile disability gap in refugee contexts. Stakeholders will be most effective if they are coordinated and base their actions on understanding the sp
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Creating Mobile Health Solutions for Behaviour Change: A Study of Eight Services in the MNutrition Initiative Portfolio
London: GSMA; Altai Consulting (2018), 50 pp.
"The GSMA mHealth programme, under the mNutrition Initiative funded by UK aid (the UK Department for International Development, DFID), has been working with mobile network operators (MNOs) and other mobile and health sector stakeholders to support the launch and scale of mobile health (mHealth) valu
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A Toolkit for Researching Women’s Internet Access and Use
London: GSMA; Association for Progressive Communications (APC); World Wide Web Foundation; Alliance for Affordable Internet (A4AI) (2018), 44 pp.
"This toolkit is aimed at a wide range of audiences interested in conducting both qualitative and quantitative research on women’s internet access and use. The primary target audience are researchers and research agencies who have skills and practice in conducting quantitative and/or qualitative r
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Connected Women: The Mobile Gender Gap Report 2018
Deep Insights
London: GSMA (2018), 28 pp.
"In low- and middle-income countries women are 10% less likely than men to own a mobile phone. Over 1.2 billion women do not use mobile internet. There is a significant gender gap in mobile usage - particularly for more transformational services. Women in South Asia are 26% less likely to own a mobi
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Leveraging the Potential of Mobile for Persons with Disabilities: Scoping Study
London: GSMA (2018), 40 pp.
The Mobile Economy 2018
London: GSMA (2018), 56 pp.
"Having surpassed 5 billion people connected to mobile services in 2017, the global mobile industry will reach further milestones over the next eight years. The number of unique mobile subscribers will reach 5.9 billion by 2025, equivalent to 71% of the world’s population. Growth will be driven by
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Landscaping the Digital Humanitarian Ecosystem
London: GSMA (2018), 52 pp.
"As the number of people affected by humanitarian crises continues to rise and as crises become more prolonged, humanitarian stakeholders (including humanitarian agencies, NGOs, and others) are responding in different ways, by partnering with the private sector, integrating innovative approaches and
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The Mobile Economy: Latin America and the Caribbean 2018
London: GSMA (2018), 57 pp.
"By mid-2018, there were 442 million unique mobile subscribers across Latin America and the Caribbean, accounting for 68% of the population. The region is characterised by varying levels of mobile subscriber penetration. A number of countries (such as Chile, Uruguay and Argentina) are approaching sa
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Mobile is a Lifeline: Research from Nyarugusu Refugee Camp, Tanzania
London: GSMA (2017), 47 pp.
"This report explores the socio-economic impact of connectivity for refugees in a large, rural camp setting in Tanzania. Nyarugusu is one of three large refugee camps in the Kigoma region. Established in 1996, it now hosts more than 136,000 refugees from the Democratic Republic of Congo (DRC) and Bu
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Managing Disaster Response Through Mobile: Asia Pacific
London: GSMA (2017), 15 pp.
Bridging the Gender Gap: Mobile Access and Usage in Low- and Middle-Income Countries. Connected Women 2015
GSMA; Altai Consulting (2015), 128 pp.
"Women on average are 14% less likely to own a mobile phone than men, which translates into 200 million fewer women than men owning mobile phones. Women in South Asia are 38% less likely to own a phone than men, highlighting that the gender gap in mobile phone ownership is wider in certain parts of
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Disaster Response: Nepal Earthquake Response and Recovery. Overview
London: GSMA (2015), 24 pp.
Hotlines: Responding to Reports of Illegal Online Content. A Guide to Setting Up an Internet Hotline
"As part of its ongoing commitment to fighting online child sexual abuse content and, in particular, to helping its members realise the objectives of the Mobile Alliance Against Child Sexual Abuse Content, the GSMA has worked with INHOPE, Save the Children, ECPAT, IWF, Net Safe Latvia, Meldpunt, ICM
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Sub-Saharan Africa: Universal Service Fund Study
London: GSMA (2014), 95 pp.
"The following report examines Universal Service Funds (‘USFs’) in 23 Sub-Saharan African (‘SSA’) countries These USFs are examined in a global context i.e., taking into account their characteristics and performance when measured against an additional 46 USFs in the Arab States, the Americas
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The Mobile Economy Latin America
London: GSMA (2014), 82 pp.
"The Latin America mobile market is now the fourth-largest globally, with almost 326 million unique subscribers and 718 million connections as of September of 2014. A little over half of the population in the region have now subscribed to a mobile service, a figure that is expected to reach almost 6
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The Mobile Economy Sub-Saharan Africa 2014
London: GSMA (2014), 68 pp.
"Sub-Saharan Africa (SSA) has been the fastest growing region over the last five years, in terms of both unique subscribers and connections. By June 2014, there were 329 million unique subscribers, equivalent to a penetration rate of 38%. Consumers, governments and businesses across SSA are rapidly
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