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Humanitarian Connectivity Needs and Usage Assessment: Guidance for Implementing the Toolkit
London: GSMA (2021), 39 pp.
Building and Strengthening Digital Ecosystems in Humanitarian Contexts
London: GSMA (2021), 24 pp.
Developing Mobile Digital Skills in Low- and Middle-Income Countries
London: GSMA (2021), 16 pp.
The Climate Crisis: Mobile-Enabled Solutions in Humanitarian Emergencies
London: GSMA (2021), 27 pp.
The Mobile Gender Gap Report 2021
London: GSMA (2021), 65 pp.
"1. Women’s access to mobile internet continues to increase across low- and middle-income countries, while mobile ownership remains relatively flat: 83 per cent of women own a mobile phone and 58 per cent use mobile internet. Women are also more likely than men to access the internet exclusively o
...
Plans nationaux pour les télécommunications d’urgence: Catalyseurs et garanties. Guide succinct d'évaluation à l’intention des spécialistes des politiques publiques
London: GSMA (2021), 16 pp.
"Ce guide a pour but d'aider à identifier les lacunes, les opportunités et les faiblesses du système afin de guider la définition d’une stratégie nationale plus cohérente et de positionner la téléphonie mobile comme appui aux activités de préparation, de réponse et de relèvement en cas
...
Human Rights Guidance for the Mobile Industry
London: GSMA (2020), 23 pp.
"The aim of this document is to provide an introduction for companies to consider the relevance of the following issues for their operations, as well as inspiration and resources to begin to formalise their management of human rights. It is recognised that many of these issues cannot be solved by on
...
The Mobile Disability Gap Report 2020
London: GSMA (2020), 31 pp.
The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries
London: GSMA (2020), 43 pp.
"1. Women with disabilities have among the lowest rates of mobile and smartphone ownership. In most countries, ownership gaps are widest between men without disabilities and women with disabilities. Even in countries where the mobile gender gap is small or nonexistent, there is still a disability ga
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Principles for Driving the Digital Inclusion of Persons with Disabilities
London: GSMA (2020), 16 pp.
Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guides
London: GSMA (2020), 40 pp.
"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
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"There are now more than 3.8 billion mobile internet subscribers globally, representing 49% of the world’s population. However, adoption has not been equitable, with mobile internet adoption standing at 26% in Sub-Saharan Africa at the end of 2019. The region accounts for almost half of the global
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Mobile for Development: Reducing Inequalities in Our World
London: GSMA (2020), 31 pp.
A Monitoring, Evaluation and Learning (MEL) Framework for Humanitarian Innovation Programmes
London: GSMA (2020), 18 pp.
Reaching 50 Million Women with Mobile: A Practical Guide
London: GSMA; Altai Consulting (2020), 41 pp.
"The persistent gender gap in mobile access and use is already well documented, as are the significant benefits of closing it. Across low- and middle-income countries today, women are eight per cent less likely than men to own a mobile phone, 20 per cent less likely to use mobile internet and 33 per
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