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Digitalization in China: Who’s left behind?

Anson Au

Information, Communication & Society, volume 27, issue 6 (2024), pp. 1247-1265

"In an age of digitalization, who still refuses to use digital technology? Drawing on nationally-representative Chinese General Social Survey data, this article finds that about half of Chinese households do not actively use the Internet or epayment systems, despite their ubiquity. This article esti ... more

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Telecommunication networks and infrastructure resilience assessment in Haiti

Gregory Domond

Geneva: ITU (2024), xii, 96 pp.

[.] the report examines three pivotal areas of assessment. First, there was an evaluation of the damage to Haiti’s networks and infrastructure after the 2021 earthquake, along with the restoration of telecommunication services. Second, the assessment focused on Haiti’s country-level resilience, ... more

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Mirrored Spaces: Social Inequality in the Digital Age

Jörg Scheffer

Wiesbaden: Palgrave Macmillan (2024), xvii, 166 pp.

"Contrary to the prevailing narratives of "digital empowerment" and opportunities for every individual, this book argues that digitalisation massively curtails social advancement opportunities, consolidating existing social relations. From a spatial perspective, Scheffer demonstrates how socially di ... more

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Typology of community-centred connectivity initiatives

Carlos Rey-Moreno

Association for Progressive Communications (APC); Rhizomatica (2024), 30 pp.

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Digital Literacy and Inclusion: Stories, Platforms, Communities

Danica Radovanovic (ed.)

Cham: Springer (2024), xxi, 218 pp.

"More than a dozen experts provide deep insights in stories, research reports, and geographical studies of digital literacy and inclusion models, all from a multi-disciplinary perspective that includes engineering, social sciences, and education. Digital Literacy and Inclusion also highlights a show ... more

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Children's digital experiences in Indian slums: Technologies, identities, and Jugaad

Kiran Vinod Bhatia

Amsterdam: Amsterdam University Press (2024), 175 pp.

"This book departs from the universalising and rescue narratives of poor children and technologies. It offers complex stories on how children's social identities (gender, caste, and religion), cultural norms, and personal aspirations influence their digital experiences. How do children challenge, ci ... more

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Challenges and opportunities for using universal service funds to bridge the digital divide

Geneva: ITU (2024), 10 pp.

"This document presents the joint interim (annual) deliverable for Question 4/1, “Economic aspects of national telecommunications/ICTs”, and Question 5/1, “Telecommunications/ICTs for rural and remote areas”. It concerns the challenges and opportunities associated with using universal servic ... more

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The price of the world in your pocket: A price only some can afford. 2024 Device Pricing

Sonia Jorge, Onica Makwakwa

Alexandria, VA: Global Digital Inclusion Partnership (2024), 9 pp.

"The median price for a smartphone globally is US$92.59. The lowest regional median price is in Africa, at $60.23, while the highest is $101.88 in the Americas. The median global affordability (defined as price as a percentage of average monthly income) for a smartphone is 11%. Europe has the greate ... st regional affordability, at 4.5%, while Africa has the least, at 41%. The median smartphone price among low-income countries is $36.62, rising in line between price and income groups, with the median smartphone price among high-income countries at $121.49. Feature phones offer a lower price point. The global median price for an internet-capable feature phone is $25, at 5.53% affordability. This data is not a measure of all prices in all contexts. For example, we know that second-hand markets are thriving and typically offer lower prices than buying new devices. We also know that many retailers not affiliated with a mobile network will sell unlocked devices that are able to function on multiple networks. However, given the widespread and consistent nature of operators selling phones through their website, this data assumes that the prices set by operators are not without context: they will be responsive to the competitive pressures of other retailers in the markets in which they operate. While these prices are not definitive on what the cost of a smartphone is in each country, they are certainly indicative of the range of prices that customers have in several parts of the world. [...] Across the three years of data collection, the median device price did not vary more than $15 between each period. At the same time, device affordability grew, with the highest median price – $92.59 in 2024 – corresponding to the greatest affordability at 10.99%. This is because average incomes rose globally across these four years, meaning that while the price of the device might be similar as before, it represents, on average, a smaller fraction of how much someone has to spend from their income to afford it. This trend, if it remains, will indicate continued progress towards greater affordability for all. However, the slow pace of progress means that devices will remain unaffordable for millions without responsive action from policymakers and industry." (Pages 3-5) more

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Digital Inclusion: International Policy and Research

Simeon Yates, Elinor Carmi (eds.)

Cham: Palgrave Macmillan (2024), xix, 277 pp.

"With a special focus on the impact of the COVID-19, the collection is based on the 2021 Digital Inclusion, Policy and Research Conference, with chapters from both academia and civic organizations. The COVID-19 pandemic has changed citizens' relationship with digital technologies for the foreseeable ... more

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Internet Universality: Advancing Inclusive Digital Transformation with ROAM-X Indicators
Key Guides

Paris: UNESCO (2024), 126 pp.

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Connected Resilience: Gendered Experiences of Meaningful Connectivity through a Global Pandemic

Ingrid Brudvig, Sonia Jorge, Margaret Nyambura Ndung’u

Global Digital Inclusion Partnership (2024), 57 pp.

"Looking at patterns between those with meaningful connectivity — defined as having daily internet use with 4G-like speeds, owning a smartphone, and an unlimited access point at home, work, or a place of study — and those with just basic or no internet access at all, we saw key distinctions betw ... een women based on geography and education in our study sample which impacted their experiences of the internet. Across our six survey countries [Bangladesh, Cambodia, Ghana, Mozambique, South Africa, Uganda], women with a tertiary education were nearly twice as likely to be meaningfully connected compared to their peers with less education. Women living in rural areas were three times more likely to lack internet access than their urban-dwelling peers, while women living in cities were over 50% more likely to have meaningful connectivity. Meaningful connectivity enabled women around the world to learn, earn, access government and financial services, and connect with family and communities, thereby also saving essential time and money in transport costs. Women’s educational level and having meaningful connectivity are the strongest predictors of finding information online or participating in the digital economy. Women int erviewed in underserved localities — such as remote villaes in India and impoverished urban settlements in Nigeria — reported restricted digital access due to: lack of infrastructure (such as mobile towers); high cost of devices and data services; income-generating activities and unpaid care work leave little to no time available to access connectivity or digital skills educational initiatives; dependency on men in their family to use devices [...] We propose four tiers of achievable solutions — and call attention to policymakers, investors, and the ICT sector at large to fast-track meaningful connectivity and inclusive digital development for all: 1. Deep investments that use substantial resourcing to make profound changes in a specific policy area or for a specific community. Universal Service and Access Funds (USAFs) represent a key mechanism across the majority world for deep investment strategies. When well executed, they provide clear interventions with measurable changes in the lives of affected communities. 2. Grand visions that combine years of effort with substantial funding resources to revolutionize the status quo. National broadband plans and other key strategy documents — when appropriately supported and resourced through implementation stages — represent a core example of grand visions within this space. 3. Easy wins that are comparatively discreet and specific changes that can still create tangible value at their scale. Gender data — collecting it, creating it, analyzing it, and using it — is a critical component to several easy wins that have been implemented in recent years. Policymakers can start from this level of research and measurement to make clear steps in the right direction. 4. Scalable systems that represent large, programmatic change in the pre-existing ways of working. Multistakeholder approaches and gender targets can provide the foundation for long-term, ongoing processes that scale progress towards closing the gender digital divide. By using policy and regulation to create mechanisms and procedures that consider digital inclusion, policymakers can build habits and routines that gradually and consistently change the course of history." (Executive summary, pages 2-4) more

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Measuring Digital Development. Facts and Figures: Focus on Small Island Developing States
Deep Insights

Geneva: ITU (2024), v, 33 pp.

"In this special edition of ITU's Facts and Figures series, we explore the impressive progress and ongoing obstacles Small Island Developing States (SIDS) encounter amid the digital revolution. On the occasion of the fourth International Conference on Small Island Developing States (SIDS4), our goal ... more

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"Periphery-Centric" Approach as a Tactic for Everyday Digital In- and Exclusion of Indonesian Villages

Subekti Priyadharma

Media and Communication, volume 12, issue 8162 (2024), 20 pp.

"Much has been said about the importance of digital inclusion in reducing the digital divide and ensuring equal access and use of ICTs for all. Generally, inclusivity has a positive connotation, meaning that no one should be left behind by digitalization processes. However, the inclusion of marginal ... more

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Towards building inclusive digital communities: ITU toolkit and self-assessment for ICT accessibility implementation

Geneva: ITU (2023), viii, 101 pp.

"This newly revised edition of the ITU toolkit and self-assessment for ICT accessibility implementation, "Towards Building Inclusive Digital Communities", incorporates updates aimed to support the efforts of ITU members and all stakeholders in understanding and implementing ICT accessibility at nati ... more

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Latin America in a Glimpse: Amazônia. Acesso à internet por comunidades amazônicas no Brasil

Hemanuel Jhosé Alves Veras

Derechos Digitales; Instituto Brasileiro de Defesa do Consumidor (IDEC) (2023), 26 pp.

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Impacts of Information and Communication Technologies on the SDGs: The Case of Mayu Telecomunicaciones in Rural Areas of Peru

Ignacio Prieto-Egido, Teresa Sanchez-Chaparro, Julia Urquijo-Reguera

Information Technology for Development, volume 29, issue 1 (2023), pp. 103-127

"Information and Communication Technologies (ICT) are considered a cross-cutting tool that contributes to meeting the global challenges set out in the Sustainable Development Goals (SDGs). However, in many countries, there is still a significant connectivity gap between cities and rural areas. Using ... more

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Connecting every school in Indonesia: A bespoke implementation framework

Cahya Ratih

Geneva: ITU (2023), vii, 38 pp.

"The unprecedented situation brought on by the coronavirus (COVID-19) pandemic has forced many sectors in Indonesia to transform and deliver their public services using ICTs. While the government has leveraged its school connectivity programme, started before the pandemic, in response to the tremend ... more

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Marco de Inclusión Digital Intercultural

Wilfredo Jordán, Eloísa Larrea, Camilo Arratia

Fundación Internet Bolivia (2023), 48 pp.

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Colombia: Tecnología, esfera pública y periodismo

Gabriel Ernesto Levy Bravo, María Cecilia Hernández Ocampo, María Paula Ángel Benavides

London: Media and Journalism Research Center (MJRC); Observacom; Universidade de Santiago de Compostela (USC) (2023), 21 pp.

"Si bien las cifras de acceso y uso de las TIC han mejorado progresivamente, están lejos de ser óptimas. Lo mismo pasa con las relacionadas con la conectividad. De cualquier forma, lo más preocupante en ambos casos es la diferencia que existe entre las cabeceras municipales y los centros poblados ... y las zonas rurales. La brecha es grande y parece estar lejos de cerrarse, a pesar de los esfuerzos que el Gobierno y otros actores han hecho en este sentido. Las barreras geográficas, sociales y económicas siguen siendo difíciles de atajar, por lo que hay pendientes en distintos frentes. La lucha contra la desigualdad y el desarrollo de la infraestructura son sólo algunos de ellos. En 2021 el porcentaje de hogares a nivel nacional que poseía algún tipo de televisor era de 89.5 %. En cuanto a la infraestructura para recibir servicios de televisión, las cifras variaron dependiendo de la zona. Por ejemplo, la televisión por cable fue la más usada en las cabeceras municipales, mientras que la televisión abierta fue la más usada en los centros poblados y zonas rurales. Para ese mismo periodo, el porcentaje de hogares que poseía computador de escritorio, portátil o tableta fue de 37.9 % y el porcentaje de personas que tenía teléfono celular de cualquier tipo era de 76.3 %. En cuanto a la conectividad, el 60.5 % del total nacional de hogares poseía conexión fija a Internet, con mayor proporción en las cabeceras. Sin embargo, esta relación se invirtió en las áreas rurales, donde la conexión móvil, a la que un 75 % de la población total tenía acceso, fue más popular. En cuanto a operadores de Internet fijo, el mercado lo domina Claro, seguido de Tigo y Movistar. Con respecto a operadores de Internet móvil, el mercado también lo domina Claro y le siguen Movistar y Tigo. Ahora bien, dentro del total de personas que utilizaron Internet, el dispositivo através del cual se reportó mayor acceso a este servicio es el teléfono celular con 93.9 %. De los usuarios de Internet entre 16 a 64 años que usan plataformas de redes sociales, el 94 % del universo analizado por el estudio We Are Social utilizó WhatsApp, seguido muy de cerca por Facebook con un 91.7 % e Instagram con un 84.4 %, todas pertenecientes al conglomerado Meta. En cuanto al alcance de la audiencia potencial de los medios sociales digitales conectados, Facebook llevó la delantera, seguido de YouTube e Instagram. Sobre lo relacionado con motores de búsqueda, sin importar la tecnología de hardware que se emplee, Google se ubicó en el primer lugar con una concentración del 97,19 % del total de usuarios que realizó búsquedas en Internet. Como se ve, hay compañías con gran dominio en el mercado y, aunque existe la sensación de variedad, lo cierto es que no es así. Por otro lado, aunque el país está más conectado que antes y los ciudadanos tienen más opciones que antes para consumir información, los medios no la tienen fácil. Aparte de las tensiones por la pauta publicitaria, que se han visto exacerbadas por el rol de conglomerados como Meta y Google, tienen más competencia y, en muchos sentidos, más obstáculos que antes. Sortear estos retos adecuadamente es clave y está estrechamente ligado con su capacidad de mantenerse a flote económicamente y de ganarse o recuperar la confianza del público, especialmente en momentos donde la desinformación y las noticias falsas son el pan de cada día." (Conclusiones, página 20-21) more

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Making a place for technology in communities: PlaceCal and the capabilities approach

Stefan White, Kim Foale

Information, Communication & Society, volume 26, issue 6 (2023), pp. 1067-1086

"We discuss how a capability approach to information technology in neighbourhoods with low social capital can create embedded and sustainable Community Technology Partnerships (CTPs) that connect residents and institutions together, reducing barriers to social participation and collaborative action. ... more

Internet Universality: Advancing Inclusive Digital Transformation with ROAM-X Indicators Key Guides

Measuring Digital Development. Facts and Figures: Focus on Small Island Developing States Deep Insights

Internet Universality: Advancing Inclusive Digital Transformation with ROAM-X Indicators
Key Guides

Measuring Digital Development. Facts and Figures: Focus on Small Island Developing States
Deep Insights