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"Listening clubs constitute a space that allows a group of people to listen to a radio programme together, discuss the programme, ask questions in order to clarify what it was about, and even create their own radio programmes. Generally speaking, community listening clubs aim to improve access to in
...
A Chance for Dialogical Journalism? Social Web Practices and Handling of User Comments at Deutsche Welle
Berlin: Freie Universität Berlin, Institute for Media and Communication Studies (2021), 400 pp.
"The value of online user comments is a much-debated issue. In journalism, the newly arising possibility for readers and viewers to easily and instantaneously share their views on journalistic output was welcomed at first. Compared to the conventional letter to the editor it represented a democratiz
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What is Engagement in Communication Research? Circulation of Meanings and Consequences for Audience Studies
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 206-229
"The aim of this article is to analyse the meanings of ‘engagement’ deployed in media and communication journals over the last five years (2016-2020), in 502 articles found through the Web of Science. Through the analysis of their abstracts, supported by Iramuteq software, this research has iden
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Explicating Engagement: An Exploratory Mapping and Critical Discussion of a Contested Concept
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 244-265
"With the diffusion of the internet, media and communication research witnessed the emergence of a new term, ‘engagement’. Although, the term is widely used it is poorly defined and in need of explication. Through semantic network analysis, the analysis shows how traditions, as varied as audienc
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Media and Digital Technologies for Mixed Methods Research in Public Health Emergencies Such as COVID-19: Lessons Learned from Using Interactive Radio–SMS for Social Research in Somalia
Journal of Mixed Methods Research, volume 15, issue 3 (2021), pp. 304-326
"Radio shows which invite audience participation via short message service (SMS)—interactive radio–SMS—can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia,
...
Evaluating Academic and Media Nongovernmental Organization Partnerships for Participatory Data Gathering
International Journal of Market Research, volume 63, issue 1 (2020), pp. 43-57
"This article discusses participatory methods for data gathering in the context of a partnership between a Swiss-based media development organization, Fondation Hirondelle, and a research team at the University of Sheffield. In 2018–2019, the partnership conducted fieldwork which focused on the im
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Introducing Vigilant Audiences
Cambridge: Open Book Publishers (2020), xiii, 342 pp.
"The authors engage with a range of cross-disciplinary perspectives in order to explore the actions of a vigilant digital audience — denunciation, shaming, doxing — and to consider the role of the press and other public figures in supporting or contesting these activities. In turn, the volume il
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Co-designing convivial tools to support participation in community radio
Radio Journal: International Studies in Broadcast & Audio Media, volume 18, issue 1 (2020), pp. 43-61
"In this article, we draw on experiences from the Grassroot Wavelengths project that introduces an innovative peer-to-peer platform to support the creation and management of community radio stations. We offer insight into the practices of participation in community media, where the users influence d
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Media Accountability and Journalists: To Whom Do Spanish Professionals Feel Responsible?
Journalism Practice, volume 14, issue 7 (2020), pp. 812-829
"This paper analyses to whom Spanish journalists feel responsible. To achieve this objective, we sent out a survey to Spanish journalists to ascertain their opinion on this question. The journalists’ point of view was then compared with that of the general public though six focus groups consisting
...
Mediated Sociability: Audience Participation and Convened Citizen Engagement in Interactive Broadcast Shows in Africa
International Journal of Communication, volume 14 (2020), pp. 2985-3006
"This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to pol
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Social Media Codes of Conduct: Reflections for Mediators
Centre for Humanitarian Dialogue (2020), 8 pp.
"This article summarises preliminary reflections for mediators on social media codes of conduct. Such codes of conduct, to be agreed upon by conflict stakeholders, would aim to prevent and mitigate the use of social media to exacerbate conflicts or jeopardise peace processes. Such codes of conduct w
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Low-Data Mobile Apps: Latest Innovation Frontier for Community Radio Stations in Rwanda
3CMedia: Journal of Community, Citizen's and Third Sector Media and Communication, issue 10 (2020), pp. 7-23
"This paper examines the motivation of audiences to participate in the programming of community radio; the readiness of community radio stations’ management and their audiences to embrace mobile applications; whether Rwanda is a conducive environment for the deployment of mobile applications in co
...
Community Newspaper as a Tool for Community Development: A Readers’ Perception Study of Idikelethu Newspaper in Alice, Eastern Cape, South Africa
Journal of Asian and African Studies, volume 54, issue 6 (2019), pp. 930-944
"This paper evaluates readers’ perceptions of Idikelethu newspaper as a tool for community development, particularly in Alice, in the Eastern Cape Province of South Africa. Data was collected from two focus group discussions that were held in the areas where Idikelethu newspaper has high readershi
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Social Accountability on Durable Solutions: Perception Survey in Bossaso and Baidoa
Nairobi: Africa's Voices Foundation (2019), 65 pp.
"Somalia is facing a protracted displacement crisis. Since the new wave of displacement as a result of the 2016/2017 drought, 2.6 million people - one in six Somalis - have been forced to flee their homes.1 Displaced groups in Somalia are extremely vulnerable - lacking in sustainable livelihoods, pe
...
Online Audience Engagement with Legacy and Digital-Born News Media in the 2019 Indian Elections
Oxford: Reuters Institute for the Study of Journalism (2019), 16 pp.
"In this factsheet, we study online audience engagement with legacy and digital-born news media across social media platforms (Facebook and Twitter) and the open web during the 2019 Indian General Election on the basis of data collected between 11 April and 19 May. We analyse cross-platform online a
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Engaged Journalism: Practices for Building Trust, Generating Revenue, and Fostering Civic Engagement
Impact Architects (2019), 61 pp.
"Across the news industry, organizations large and small, commercial and nonprofit, single issue and daily news are experimenting with “engagement”: Audience engagement, engaged journalism, engagement editors and specialists, engaging for trust, and the list goes on. But what is engagement? Why
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What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire
Deep Insights
Oxford: Reuters Institute for the Study of Journalism (2019), 51 pp.
"This report focuses on how digital-born news media navigate audience engagement in the context of both rapid developments in a digital, mobile, and platform-dominated media environment and significant political pressure, including the ‘weaponisation’ of social media to target and harass indepen
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‘Meaningful Participation’: Exploring the Value of Limited Participation for Community Radio Listeners
Radio Journal: International Studies in Broadcast & Audio Media, volume 17, issue 2 (2019), pp. 253-270
"Community radio represents an opportunity for audiences to play a lead role in the production, dissemination and ownership of media channels and content. The active participation of audiences is one of the primary differences between community radio stations and their commercial and state-run count
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COPE y las nuevas audiencias sociales: Claves para el uso de Twitter, Facebook e Instagram en una radio interactiva
Madrid: CEU Ediciones; Fundación COPE (2019), 187 pp.
"A partir de ejemplos extraídos de COPE y de otras emisoras nacionales e internacionales se ha querido realizar una fotografía de la situación actual de la radio en el contexto de las redes sociales queriendo arrojar también algo de luz con el análisis de un caso práctico al que cualquier peri
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Making Journalism More Memberful: Practical Tips from 19 News Sites Around the World for How to Involve Your Supporters in the Work
Membership Puzzle Project (2019), 61 pp.
"Even at the most audience-informed organizations, journalists recognize the immense difficulty in making sense of what audience members and relevant experts know, particularly without presently available tools and ample staff. This work is hard, yet there is an increasing amount of interest in it.
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