Filter
109
Featured
Free Access
92
Inspiring Practice
1
Key Guidance
1
Quick Overview
1
Top Insights
2
Topics
Disaster & Humanitarian Crisis Communication
10
Disaster Risk & Preparedness Communication, Disaster Prevention Communication
9
Early Warning: Disasters
6
Disaster & Humanitarian Crisis Reporting
5
Disaster & Humanitarian Crisis Information Management
5
Refugees / Displaced People
5
Mobile Phone Use for Social Purposes, Mobiles for Development
5
Artificial Intelligence
4
Earthquakes, Floods, Tsunamis, Natural Disasters
4
Digital Media Use: Migrants & Diasporas
4
Mobile Phones, Smartphones
4
Telecommunication Infrastructure
4
Access to Internet & Digital Communications
3
Digital Divide, Digital Inequalities
3
Mobile Phone Use
3
Data Governance, Data Justice, Data Sovereignty
3
Radio in Disasters & Humanitarian Crises
3
Open Data
2
Digital & Social Media Use, Internet Use
2
Information Needs & Media Use: Refugees & Displaced People
2
Trust in the Media, Credibility of Media
2
Children & Childhood
2
Crisis Communication
2
NGOs & Civil Society Organizations: Communication Strategies & Practices
2
Cyberwarfare, Cyber Operations: Attacking Enemy Computers, Software, and Control Systems
2
Volunteers & Volunteer Management
2
Algorithms & Big Data
2
Digital Healthcare & Information, Mobile Health, E-Health, Telemedicine
2
E-Governance, E-Democracy
2
Social Media
2
Twitter & Microblogs
2
Educational Use of ICTs / Internet
2
Disaster Relief & Humanitarian Aid Reporting
2
Infectious Diseases' Outbreak Communication
2
Media Assistance: Disasters & Humanitarian Crises
2
Crowdsourcing
2
Ushahidi (Crowdsourcing Mapping Software)
2
Migrants & Refugees: Tailor-Made Media Products & Information Services
2
Telecommunication Law, Regulation & Policies
2
Information Gathering
1
Celebrity Humanitarianism
1
Civic Engagement, Citizen Participation, Civil Society & Digital Communication
1
Gender Advocacy & Empowerment, Gender Mainstreaming
1
Agricultural Information & Extension
1
Internet & Social Media Use: Women
1
Interactive Radio: Audience Participation, Interaction & Feedback
1
Media Use: Disasters & Humanitarian Crises
1
Mobile Phone Use: Women
1
Cybersecurity, Digital Safety, Privacy, Right to Privacy
1
Community Radios
1
Conflicts and Media
1
Conflict Reporting, Armed Conflict Reporting
1
Conflict-Sensitive Digital Technology Use & Social Media in Prevention & Transformation
1
Hate Speech, Hate Speech in Social Media
1
Human Rights Protection & Violations: Media Representation & Reporting
1
Internet / ICTs and Conflicts
1
Countering Misinformation & Rumours
1
Rumours & Rumour Management
1
ICT / Internet Projects (Development Aid)
1
Disasters, Disaster Relief, Disaster Prevention
1
Digital Communication, Digital Media
1
Data Journalism, Computer-Assisted Investigative Reporting
1
Digital Ethics, AI Ethics, Social Media Ethics, Data & Information Ethics
1
Digital Inclusion
1
Governance & Accountability: Role of Digital Communication
1
Indigenous Digital & Social Media Communication
1
Internet Shutdowns
1
Chatbots
1
Digital Financial Services, Mobile Banking, Mobile Payphone Business
1
Social Media & Web 2.0 for Development
1
Websites
1
AI in Development Assistance
1
Digitalization, Environment & Sustainable Development
1
ICTs and Development
1
ICT Development Assistance
1
ICT Regulation
1
Civic Engagement, Citizen & Community Participation in Disaster & Humanitarian Crisis Communication
1
Emergency Health Communication
1
Humanitarian Aid
1
Disinformation, Misinformation, Fake News
1
Data Bases, Digital Libraries, Open Access Repositories
1
Digital Economies & Markets
1
Mobile Money Cash Transfer Programmes
1
Microcredits, Microfinance, Small-Scale Loans
1
Soap Operas & Telenovelas
1
Climate Change Communication, Climate Journalism
1
Gender-Based Harassment, Intimidation & Violence
1
Good Practice Examples
1
Child Health, Mother & Child Care Communication
1
COVID-19 Communication
1
Media Assistance: Good Practice Examples
1
Corporate Social Responsibility
1
Design Thinking
1
Forced Migration, Forced Displacement
1
People with Disabilities: Tailored ICT & Media Products
1
Fragile / Post-Conflict States
1
Election Campaigns: Social Media
1
Local Ownership, Local Stakeholder Participation
1
Human Security
1
Rohingya
1
Demography & Demographic Development
1
Resilience
1
Inequalities
1
Blockchain Technologies
1
Satellite Communication & Information Services
1
GIS, Geospatial Services
1
Software
1
Mobile Phone Apps
1
SMS
1
Telecommunication Industries & Markets
1
Suburbs, Poor Districts, Slums, Shanty Towns
1
Visual Cultures
1
Language
Document type
Countries / Regions
Authors & Publishers
Media focus
Publication Years
Methods applied
Journals
Output Type
Countering False Information on Social Media in Disasters and Emergencies
Social Media Working Group for Emergency Services and Disaster Management U.S. Department of State (2018), 19 pp.
"Best practices for agencies to counter misinformation, rumors and false information are detailed and categorized in this white paper, and challenges and additional considerations are presented for review. This report illustrates methods of countering false information on social media with case stud
...
EdTech for Learning in Emergencies and Displaced Settings: A Rigorous Review and Narrative Synthesis
London: Save the Children; DANIDA (2018), 75 pp.
"The purpose of this report is to build an understanding of ‘what works’ in Educational Technology (EdTech) to ensure that children can learn in crisis or displaced settings. The field of EdTech is vast and has influenced almost every facet of modern educational delivery. This report will focus
...
Refugee Connectivity: A Survey of Mobile Phones, Mental Health an Privacy at a Syrian Refugee Camp in Greece
Harvard Humanitarian Initiative; Data & Society Research Institute (2018), 40 pp.
"The study reveals key aspects of digital connectivity in the lives of refugees at the Ritsona camp in Greece in January 2017. Of the approximately 750 residents of the camp, 135 adults were sampled and interviewed [...] Mobile phone access is 'important' to over 80% of refugees in this study. Women
...
The Humanitarian Metadata Problem: "Doing no Harm" in the Digital Era
ICRC (2018), 127 pp.
Digital Lifeline? ICTs for Refugees and Displaced Persons
Cambridge, Mass.: MIT Press (2018), xxii, 281 pp.
"Today's global refugee crisis has mobilized humanitarian efforts to help those fleeing persecution and armed conflict at all stages of their journey. Aid organizations are increasingly employing new information technologies in their mission, taking advantage of proliferating mobile phones, remote s
...
Landscaping the Digital Humanitarian Ecosystem
London: GSMA (2018), 52 pp.
"As the number of people affected by humanitarian crises continues to rise and as crises become more prolonged, humanitarian stakeholders (including humanitarian agencies, NGOs, and others) are responding in different ways, by partnering with the private sector, integrating innovative approaches and
...
Introducing Information Communication Technologies Into Humanitarian Programming
Oxford: Oxfam (2018), 13 pp.
Reporting Humanitarian Disasters in a Social Media Age
New York: Routledge (2018), 252 pp.
"Drawing on more than 100 in-depth interviews with journalists and aid agency press officers, participant observations at the Guardian, BBC and Save the Children UK, as well as the ordinary people who created the words and pictures that framed these disasters, this book reveals how humanitarian disa
...
Effective Communication During Disasters: Making Use of Technology, Media, and Human Resources
Oakville, Ontario; Waretown, NJ: Apple Academic Press (2017), xxvi, 284 pp.
Inventory of Digital Technologies for Resilience in Asia-Pacific
Quick Overview
FHI 360; Rockefeller Foundation (2017), 103 pp.
"This inventory was developed by FHI 360, with grant funding from the Rockefeller Foundation, to support resilience practitioners and the broader development community to identify digital technologies that have the potential to enhance resilience outcomes, particularly in Asia. It was primarily popu
...
Crisis Communications: A Casebook Approach
New York; London: Routledge, 5th ed. (2017), xiv, 423 pp.
"Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, th
...
How to Use Social Media to Better Engage People Affected by Crisis: A Brief Guide for Those Using Social Media in Humanitarian Organizations
International Committee of the Red Cross (ICRC); International Federation of Red Cross and Red Crescent Societies (IFRC); Office for the Coordination of Humanitarian Affairs (OCHA) (2017), 24 pp.
"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketi
...
The Potential of Social Media Intelligence to Improve People's Lives: Social Media Data for Good
Governance Lab (Govlab) (2017), 119 pp.
"In this report, developed with support from Facebook, we focus on an approach to extract public value from social media data that we believe holds the greatest potential: data collaboratives. Data collaboratives are an emerging form of public-private partnership in which actors from different secto
...
Managing Disaster Response Through Mobile: Asia Pacific
London: GSMA (2017), 15 pp.
Framework for Data Sharing in Practice. Summary Report, Part II
Copenhagen: Office for the Coordination of Humanitarian Affairs (OCHA); Protection Information Management (PIM) (2017), 4 pp.
"A Framework for Data Sharing in Practice, Part II, is a collective outcome document from two meetings held in 2017, one in New York in May and a follow-up in Copenhagen in December. The meetings were held with support from OCHA’s Centre for Humanitarian Data. The objective of these meetings was t
...
Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses
Communication Research, volume 43, issue 5 (2016), pp. 626-646
"This study provides insights that can inform disaster communication management, policymaking, and theory building through a nationally representative field experiment (N = 2,015 U.S. adults) grounded in media richness theory, information and communication technologies (ICTs) succession theory, and
...
ICT for Disaster Risk Management
Incheon: Asian and Pacific Training Centre for Information and Communication Technology for Development (APCICT-ESCAP) (2016), 85 pp.
Big Crisis Data
Cambridge: Cambridge University Press (2016), 224 pp.
"Social media is an invaluable source of time-critical information during a crisis. However, emergency response and humanitarian relief organizations that would like to use this information struggle with an avalanche of social media messages that exceeds human capacity to process. Emergency managers
...
Disaster Response: Nepal Earthquake Response and Recovery. Overview
London: GSMA (2015), 24 pp.
