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Using Narrative Evidence to Convey Health Information on Social Media: The Case of COVID-19

Anat Gesser-Edelsburg

Journal of Medical Internet Research, volume 23, issue 3 e24948 (2021), 17 pp.

"During disease outbreaks or pandemics, policy makers must convey information to the public for informative purposes (eg, morbidity or mortality rates). They must also motivate members of the public to cooperate with the guidelines, specifically by changing their usual behavior. Policy makers have t ... more

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Does the Platform Matter? Social Media and COVID-19 Conspiracy Theory Beliefs in 17 Countries

Yanis Theocharis, Ana Cardenal, Soyeon Jin, Toril Aalberg, David Nicolas Hopmann et al.

New Media & Society, volume 25, issue 12 (2021), pp. 3412-3437

"While the role of social media in the spread of conspiracy theories has received much attention, a key deficit in previous research is the lack of distinction between different types of platforms. This study places the role of social media affordances in facilitating the spread of conspiracy belief ... more

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COVID-19 Vaccine Perceptions in Africa: Social and Behavioural Science Data, March 2020-March 2021

Social Science in Humanitarian Action Platform (SSHAP) (2021), 35 pp.

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The Road to COVID-19 Immunity: Building Trust and Combating Misinformation

International Rescue Committee (2021), 5 pp.

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Slowing Transmission: Language Challenges in Community Radio Relay of COVID-19 Risk Communication in Afghanistan

Translators Without Borders (2021), 16 pp.

"In 2020 Internews launched the Rooted in Trust project to counter rumors and misinformation about COVID-19. They commissioned Translators without Borders (TWB) to map community radio stations and investigate the language and translation challenges community radio broadcasters face when relaying off ... icial COVID-19 risk communication to their audience. To better understand these challenges, TWB conducted a survey and interviews with 65 community radio broadcasters, representing a quarter of all community radio stations across Afghanistan. Based on our survey, we mapped community radio stations and the reach of each radio signal to estimate overall radio coverage across the country. Where possible, we triangulated our findings with data from Internews’ Information Ecosystem Assessment in Kabul, Kandahar, and Herat. Community radio stations remain an important source of information, especially for rural populations, less literate individuals, and in remote provinces. During public health emergencies, broadcasters can turn into health communicators and support the relay of risk communication, but they face several challenges. • Radio signals don’t cover all provinces: Based on the radio signals we were able to map, radio coverage doesn’t reach people equally across the country. Speakers of marginalized languages have especially limited access to radio broadcasts. Relative to population density, speakers of Turkmeni, Brahui, Balochi, and Uzbeki have especially limited access to radio broadcasts. • Few broadcasts are in languages other than Dari and Pashto: Dari and Pashto are the main broadcasting languages, but not everyone understands them. Broadcasts in other languages are largely limited to adverts, short audio clips, and sporadic language mixing in talk shows and call-in shows. Dedicated programs providing in-depth information in another language are rare. • Language barriers reduce the quality and timeliness of broadcasts: Community radio stations lack resources and translation capacity to broadcast in languages other than Dari or Pashto. As a result, some important information is delayed, and some is never broadcast at all. The quality and level of detail of broadcasts in other languages is also reduced. • Broadcasters face difficulties accessing available information: Most community radio stations have limited access to the internet and experience electricity failures. This makes accessing and validating available information on COVID 19 extremely difficult. Also, background information is often passed to broadcasters in English, but with limited internet access this information can’t readily be translated. • Information needs to be provided in plain language: Broadcasters don’t relay information that uses complicated language or technical and medical terms. New terms and complex new information around medical issues need to be rewritten and presented in plain language for a general audience. Yet community radio stations often can’t provide plain-language editing, so don’t relay more complex information." (Overview, page 1) more

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Covid-19 Vaccines: Guidance for Church Leaders

Tearfund: Teddington (UK) (2021), 14 pp.

"This resource helps church leaders and Christian organisations consider how they can apply their faith in a practical way and use their influence in society to: œ reduce misinformation and confusion œ build a good understanding of, and trust in, the Covid-19 vaccines œ help shape and su ... more

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Social Media and the COVID-19 Pandemic: The Dilemma of Fake News Clutter Vs. Social Responsibility

Moez Ben Messaoud

Journal of Arab & Muslim Media Research, volume 14, issue 1 (2021), pp. 25-45

"This article examines the relationship between fake news and social media as increasingly important sources of news, at a time when mainstream media no longer have exclusive control over news production and dissemination. It has been evident that few media outlets and professionals tend to draw con ... flicting news about COVID-19 from social media feeds, which are largely produced by common citizens with mostly no journalism training. This pervasive use makes social media key sources to scores of media outlets for news, whether it is related to COVID-19 or public affairs issues, even though it is susceptible to torrents of credibility and accuracy issues. As a result, of the overwhelming spread of fake news on coronavirus, which is contributing to framing events from several angles, media professionals are now obliged to track and vet information circulating on social media. Due to the scale of disinformation spreading on the Web, it has become imperative that the credibility and accuracy of news is thoroughly verified. Media organizations have already been putting in place various mechanisms to monitor false news. This article will attempt to identify and assess these monitoring efforts in the Arab world. For this purpose, I have put together a list of Arab observatories launched on the internet in order to monitor fake news circulating in relation to COVID-19, and to discuss their methods of monitoring work, in the context of mobilization carried out by governments and many organizations such as the World Health Organization. This article is pinned down on social responsibility approach which helps pave the way the differentpropositions to combat fake news and avoid abuses in social media uses. This article proposes an evaluation of the monitoring initiative viaa- vis fake news and proposes a set of guidelines for improving the work of such monitoring bodies. Hence, this research reveals that social media outlets have diversified their goals to match the power of the conventional media in disseminating information and bringing up issues for debate. However, in the light of the framework of social responsibility, social media actors have to constantly develop a set of ethical practices to be observed by users, establish codes of conduct regulating content production, and lay down a code of integrity to assure accuracy in news and information transmission." (Abstract). more

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COVID-19 Risk Communications Promising Practices Playbook
Inspiring Practice

Manila; New York: Asian Development Bank (ADB); McCann Global Health (2021), v, 89 pp.

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Risk Communication and Community Engagement Guidance on COVID-19 Vaccines for Marginalised Populations

Collective Service for Risk Communication and Community Engagement (RCCE) (2021), 29 pp.

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Information Saves Lives: Tackling Rumors, Myths and Misinformation in the COVID-19 Outbreak in the Democratic Republic of Congo

Arcata, Calif.; Washington, DC: Internews; USAID (2021), 24 pp.

"In the Eastern DRC where the 10th Ebola epidemic was coming to an end, the advent of COVID-19 raised additional concern of dealing with two major health emergencies at the same time with implications for effective audience engagement, and compliance to public health measures. These concerns came ag ... more

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A intersecção entre desinformação, religião e pandemia: A atuação de canais religiosos no YouTube no contexto da COVID-19

Michele Goulart Massuchiu, Marcela Barba Santos

Tropos: Comunicação, Sociedade e Cultura, volume 10, issue 1 (2021), 30 pp.

"Este artigo discute a interseção entre desinformação e religião a partir de canais do YouTube tendo como cenário a pandemia de COVID-19. Para tanto, são analisados 75 materiais audiovisuais postados em dois canais do YouTube – do Pastor Silas Malafaia e do Instituto Plinio Corrêa de Olive ... more

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Manual de comunicación para la vacuna contra el COVID-19: Una guía práctica para mejorar la comunicación de la vacuna y combatir la desinformación

Julie Leask, Angus Thomson, Doug Lombardi et al.

[authors] (2021), 21 pp.

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La radio indígena ante la pandemia de la COVID-19 en la Amazonía peruana: El caso de Radio Ucamara (Nauta, Loreto, Perú)

Espinosa, Oscar, Emanuele Fabiano, Leonardo Tello

America Critica, volume 5, issue 1 (2021), pp. 33-45

"Las comunidades indígenas de la región amazónica peruana fueron duramente golpeadas por la pandemia de la COVID-19. Prácticamente desde sus inicios, surgieron distintas iniciativas para informar adecuadamente en las lenguas originarias a las comunidades, pero también otras que permitieran cont ... more

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Presentadores de pandemia: Manejo de las comunicaciones oficiales en gobernaciones y alcaldías de Colombia durante el 2020

Juan Pablo Madrid-Malo, Jonathan Bock, Maria Paula Martínez (eds.)

Bogotá: Fundación para la Libertad de Prensa (FLIP) (2021), 18 pp.

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Hygiene and Behaviour Change Coalition Project: Reach and Engagement Survey Afghanistan

London: BBC Media Action (2021), 4 pp.

"BBC Media Action is helping to reduce the transmission of the coronavirus in Afghanistan by using a media campaign to encourage uptake of preventive behaviours. Informed by research the project’s media outputs aim to help reduce the transmission of the coronavirus by encouraging take up of the fo ... more

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Tools for News Reporting During Social Distancing

Internews (2020), 8 pp.

"With many workplaces in semi or total lockdown in response to COVID-19, many journalists are adjusting to the new reality of working from home. This affects the way we report on our communities, the type of observations we can include in our stories and shifts our focus online. But how do we ensure ... more

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Fact-Checking and Source Verification Manual in Times of COVID-19: Journalists and Media Organizations

Maryam Saeed, Seerat Khan, Muhammad Usman

Digital Rights Foundation (DRF) (2020), 50 pp.

"Without proper training in digital news verification, the dissemination of misinformation is both rapid and disastrous. Journalists are often processing a massive amount of information through social media with very little time to verify it--this presents unique challenges for journalists working w ... more

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Information Ecosystem Assessment: Migrants in Thailand During COVID-19

Pamela A. Mallinga et al.

Internews (2020), 29 pp.

"This Information Ecosystem Assessment includes the thoughts and opinions of 48 migrant community leaders and migrant workers in Thailand. The information was collected through a series of qualitative and quantitative techniques, using remote data collection methodologies to ensure the safety of par ... more

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Internews’ Strategic Approach to COVID-19

Internews (2020), 13 pp.

"The Internews approach to addressing COVID-19 is deeply rooted in our new strategy, which calls for building the five elements of a healthy information environment. These are: 1. Good, accurate, evidence-based information; 2. That everyone can access safely; 3. That consumers know how to critically ... more

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Pillars of Russia's Disinformation and Propaganda Ecosystem

Washington, DC: U.S. Department of State (2020), 76 pp.

"Russia has operationalized the concept of perpetual adversarial competition in the information environment by encouraging the development of a disinformation and propaganda ecosystem that allows for varied and overlapping approaches that reinforce each other even when individual messages within the ... system appear contradictory. This ecosystem reflects both the sources of disinformation and propaganda—official government statements, state-funded media outlets, proxy websites, bots, false social media personas, cyber-enabled disinformation operations, etc.—and the different tactics that these channels use. Russia’s willingness to employ this approach provides it with three perceived advantages. First, it allows for the introduction of numerous variations of the same false narratives. This allows for the different pillars of the ecosystem to fine tune their disinformation narratives to suit different target audiences because there is no need for consistency, as there would be with attributed government communications. Second, it provides plausible deniability for Kremlin officials when proxy sites peddle blatant and dangerous disinformation, allowing them to deflect criticism while still introducing pernicious information. Third, it creates a media multiplier effect among the different pillars of the ecosystem that boost their reach and resonance. The media multiplier effect can, at times, create disinformation storms with potentially dangerous effects for those Russia perceives as adversaries at the international, national, and local level. In the past, Russia has leveraged this dynamic to shield itself from criticism for its involvement in malign activity. This approach also allows Russia to be opportunistic, such as with COVID-19, where it has used the global pandemic as a hook to push longstanding disinformation and propaganda narratives [...] This report provides a visual representation of the ecosystem described above, as well as an example of the media multiplier effect it enables. This serves to demonstrate how the different pillars of the ecosystem play distinct roles and feed off of and bolster each other. The report also includes brief profiles of select proxy sites and organizations that occupy an intermediate role between the pillars of the ecosystem with clear links to Russia and those that are meant to be fully deniable." (Pages 5-7) more

COVID-19 Risk Communications Promising Practices Playbook Inspiring Practice

COVID-19 Risk Communications Promising Practices Playbook
Inspiring Practice