"Without the support of media partners, child helplines miss the chance to tell the story of their work. Without child helplines, media partners fail to gain the full picture of the realities children and youth face every day. The Media Collaboration Toolkit aims to enhance collaborative synergies b ... etween the media industry and the child helplines." (Page 5) more

"This compilation has been divided into four chapters. The first chapter briefly explains what a child helpline is, draws attention to the key elements of a child helpline and attempts to answer some of the questions you may have regarding particular activities of a child helpline and about getting ... started and scaling-up. The second chapter outlines the operations of a child helpline. The third chapter provides an overview of the structure of a child helpline and the implications this has. The fourth chapter outlines the suggested processes and steps to help you get prepared to launch or scale-up a child helpline in your country. The annexes at the end of the manual contain draft material from several child helplines. Please feel free to adapt this material to your own specific situation." (Preface) more