Smart Tools for Evaluating the Performance of Information Products and Services: Proceedings of a KIT/CTA/IICD/LEAP-IMPACT Technical Consultation, Amsterdam, the Netherlands, November 2002
Technical Centre for Agricultural and Rural Cooperation (CTA) (2002), 127 pp.
Series: CTA Working Document, 8029
I. TOOLKIT PAPERS
An evaluation framework for evaluating the performance and impact of information projects, products and services / Ibrahim Khadar, 37
Indicators: between hard measures and soft judgements / Andreas Springer-Heinze, 46
Production, validation, strategy and status of the toolkit / Karen Batjes and Sarah Cummings, 53
II. WORKING GROUP DISCUSSIONS
Discussions on the toolkit, 65
III. CTA RESOURCE BOOK
The proposed CTA book on: Assessing the impact of information on development / Kay Sayce, 77
IV. FUTURE OF LEAP IMPACT: A REVIEW OF ALLIED INITIATIVES
LEAP: Lessons learned, recommendations for next time / Allison Hewlitt, 85
Support for online collaboration and communities at Bellanet / Katherine Morrow, 88
An introduction to LEAP IMPACT: A collaborative approach to developing evaluation practice in the information sector / Sarah Cummings, 92
The FAO resource kit / Byron Mook, 100
V. FUTURE DIRECTION OF THE TOOLKIT, RESOURCE BOOK AND LEAP IMPACT
Future direction of the toolkit, resource book and LEAP IMPACT, 105
An evaluation framework for evaluating the performance and impact of information projects, products and services / Ibrahim Khadar, 37
Indicators: between hard measures and soft judgements / Andreas Springer-Heinze, 46
Production, validation, strategy and status of the toolkit / Karen Batjes and Sarah Cummings, 53
II. WORKING GROUP DISCUSSIONS
Discussions on the toolkit, 65
III. CTA RESOURCE BOOK
The proposed CTA book on: Assessing the impact of information on development / Kay Sayce, 77
IV. FUTURE OF LEAP IMPACT: A REVIEW OF ALLIED INITIATIVES
LEAP: Lessons learned, recommendations for next time / Allison Hewlitt, 85
Support for online collaboration and communities at Bellanet / Katherine Morrow, 88
An introduction to LEAP IMPACT: A collaborative approach to developing evaluation practice in the information sector / Sarah Cummings, 92
The FAO resource kit / Byron Mook, 100
V. FUTURE DIRECTION OF THE TOOLKIT, RESOURCE BOOK AND LEAP IMPACT
Future direction of the toolkit, resource book and LEAP IMPACT, 105