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CIGI-Ipsos Global Survey Internet Security & Trust 2019, Part 3: Social Media, Fake News & Algorithms

Ipsos; Centre for International Governance Innovation (2019), 213 slides
"1. Majorities around the globe say that social media has increased their ease of communications & access to information, but are mixed on its impact on civility. On balance, it is seen as a positive, but not without its problems. (slides 8-34). 2. Four in ten (44%) admit to being duped by fake news at least sometimes. Fake news is seen as most prevalent on social media & the Internet, less prevalent in mainstream media. Online trolls & social media platforms are most commonly cited as the actors responsible for spreading fake news, but governments and regular users play a part. Few can agree who should police and determine what is fake. Strong majorities support all forms of actions to resist fake news, save for government censorship. (slides 35-61; 83-147). 3. The vast majority think that fake news is made worse by the internet & that it has negatively impacted their economy, and political discourse. The United States takes the lion’s share of the blame for spreading fake news, even among its own citizens. As many as two in five now trust the media less, as a result of fake news. (slides 62-82; 148-176). 4. Fewer than half express at least some degree of confidence that algorithms used in daily life are unbiased, in any context. Citizens living in more developed economies tend to be less confident in the unbiasedness of algorithms. (slides 177-195). 5. The most common reasons for a lack of confidence in the unbiasedness of algorithms include: a lack of transparency, a perception that they are exploitative by design & the absence of a human element from decision-making. By contrast, objectivity, a lack of human emotion to cloud decision-making & the absence of human influence are most frequently mentioned by those who express confidence in the unbiasedness of algorithms. (slides 196-210)" (Five key take-aways, page 6)
"The survey was conducted in 25 economies—Australia, Brazil, Canada, China, Egypt, France, Germany, Great Britain, Hong Kong (China), India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Pakistan, Poland, Russia, South Africa, Republic of Korea, Sweden, Tunisia, Turkey and the United States—and involved 25,229 Internet users. Twenty-one of the economies utilized the Ipsos Internet panel system while four (Kenya, Nigeria, Pakistan & Tunisia) utilized face-to-face interviewing, given online constraints in these economies and the length of the poll." (Methodology, page 4)
Methodology & Take-Aways, 3
Online Influencers & Social Media, 7
Fake News and its Impact, 35
Bias in Algorithms, 177