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The Digital Leisure Divide and the Forcibly Displaced. Part 2: Field Research

UNHCR (2023), 81 pp.

"Research on forcibly displaced people and their digital cultures have dominantly focused on utility-driven ends, primarily tied to goals of assimilation, social surveillance/tracking, economic betterment and other aid agencies’ specific agendas and outcomes. This approach negates much of their di ... more

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Floods and Deserts: Information Access and Barriers in Moldova’s Refugee Response

Internews (2023), 44 pp.

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Communication, Community Engagement and Accountability Across the Ukraine Response: A Snapshot

London: CDAC Network (2022), 19 pp.

"Key findings and recommendations on the main communication, community engagement and accountability (CCEA) barriers and gaps: Finding 1: There is strong rhetoric from international agencies to support local/national CCEA and work on more inclusive partnerships – but progress has been slow Finding ... more

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Análisis del ecosistema de información de población migrante, retornada y refugiada en Cali, Colombia

USAID; Internews (2022), 66 pp.

"La principal información que la población migrante, refugiada y retornada manifiesta necesitar para su vida en Cali, Colombia es: 78.3% sobre necesidades primarias, como acceso a servicios de salud, techo y alimentación; 62.1% sobre medios de subsistencia, como información laboral, educación y ... more

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Evaluación de necesidades de información (INA): Área metropolitana de Bucaramanga

Freedom House; Internews; USAID (2022), 51 pp.

"La Evaluación de Necesidades de Información (INA) de la población migrante venezolana en el Área Metropolitana de Bucaramanga, Santander, se realizó entre noviembre de 2021 y marzo de 2022 bajo la metodología propia de Internews, en el marco del Programa Conectando Caminos por los Derechos de ... more

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Barriers & Bridges: Communication and Information Exchange with Ukrainian Refugees in Romania

Mihaela Negru

Internews (2022), 20 pp.

"More than 13 million people have been displaced by the war in Ukraine in the last six months, with 1.6 million refugees entering Romania since February. As of August 2022, more than 87 thousand people are still seeking shelter in Romania with the support of the Government and partners including civ ... more

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Asylees' ICT and Digital Media Usage: New Life - New Information?

Katrin Scheibe, Franziska Zimmer

Berlin; Boston: De Gruyter Saur (2022), x, 270 pp.

"What kind of information are refugees looking for? Who do they communicate with? What ICT, social and digital media do they apply? What are their motives to use particular devices or services, from Facebook and WhatsApp to YouTube and TikTok? Are gender- as well as age-dependent differences to be o ... more

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The Digital Worlds of Displacement-Affected Communities: A Cross-Context Study of How People Affected by Displacement Use Mobile Phones
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GSMA; UN Refugee Agency (UNHCR) (2022), 76 pp.

"Through in-depth qualitative research and a survey to confirm and quantify findings, this study aims to provide a more holistic understanding of how displacement-affected communities in three humanitarian settings are using their mobile phones. These settings were chosen to provide a variety of per ... more

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Radio and Social Media as a Two-Way Communication Tool in Conflict- and Pandemic-Affected Communities in Burkina Faso

Emma Heywood, Lassané Yaméogo

African Journalism Studies, volume 43, issue 4 (2022), pp. 44-61

"The article draws on the concepts of “felt needs” and “politics of listening” widely used in community development and applies them more broadly to the humanitarian crisis suffered by internally displaced persons in Burkina Faso. It investigates the two-way communication stream between radi ... more

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Análisis del Ecosistema de Información de las Personas Provenientes de Venezuela en Maicao, La Guajira, Colombia

USAID; Internews (2022), 66 pp.

"1. Las lideresas comunitarias son el filtro informativo de servicios y ayudas que llegan a los asentamientos de Maicao [...] 2. El voz-a-voz como principal fuente de información y verificación [...] 3. El entretenimiento es el contenido de mayor consumo por encima del noticioso; este tipo de cons ... more

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Retrouver du lien: S’informer au sein des communautés déplacées au Mali au temps de la COVID-19

Internews (2021), 79 pp.

"Cette évaluation de l'écosystème de l'information documente comment l'information autour de la pandémie de la COVID-19 est produite au Mali ainsi que les pratiques informationnelles des Populations Déplacées internes (PDI) dans les régions de Bamako, Ségou, Sikasso, Mopti et Tombouctou. Ell ... more

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La confiance en berne: L’information sur la COVID-19 au cœur d’une crise multiple en Centrafrique

Laurette Sokambi de Padou

Arcata, Calif.: Internews (2021), 73 pp.

"Cette évaluation de l’écosystème de l’information vise à établir une compréhension des dynamiques de l’information dans le contexte des populations déplacées dans plusieurs localités du pays : Bangui, Paoua, Bozoum, Berberati, Sibut, Bambari, Ndélé, Kaga-Bandoro et Rafaï. Cette re ... more

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From Fragmentation to Integration: Addressing the Role of Communication in Refugee Crises and (re)settlement Processes

Amanda Alencar, Noemi Mena Montes, Miguel Vicente-Mariño (eds.)

International Communication Gazette, volume 83, issue 1 (2021), pp. 3-101

"Top-down approaches have limited potential to reach long-lasting and innovative solutions for the settlement of refugees. There is a growing consensus among scholars and policy-makers that governments alone cannot solve complex societal problems, and that participation of non-government actors, sta ... keholders, media companies, civil society, and the refugee themselves is crucial to achieving more positive outcomes in the long-run. In this special issue, we seek to contribute to this growing research field by exploring the issue in a variety of contexts, using different methodologies and with a focus on the inherent linkages between media, society and political authorities in the management of migration and integration processes. Communication Research, at its diverse layers and from a wide array of topics and methods, is expected to contribute to the analysis of social, political, demographic and cultural changes, so tackling the ongoing refugee crisis in the Mediterranean area is an opportunity to connect theoretical and methodological advances with a relevant topic which certainly requires practical, technical and applied contributions. In doing so, screening the online activity turns into an additional sphere to be kept under attention, as a new space for social discussion and action. The origin of the special issue entitled ‘From fragmentation to integration: Addressing the role of communication in refugee crises and settlement processes’ is a Pre-Conference organized by the guest editors as part of the 68th Annual International Communication Association Conference held in Prague, in 2018. The main purpose of this pre-conference was to open a space for dialogue regarding the way refugee crises and integration processes are tackled by political, social and media actors, aiming to set some guidelines to avoid those mistakes previously noticed and leading to a more constructive and conscious coverage and social action. This event brought together researchers, policy advisors, NGO representatives and refugee migrants to discuss the intersections between refugee migration and communication processes. A selection of original articles that were presented at this event form the basis of this special issue. The main themes addressed in the articles of the current special issue are: (1) inclusive digital forms of literacy and activism for/with refugees; (2) local responsesto refugee crises, (re)settlement and their communication strategies; and (3) media representation of humanitarian crises and refugees in their receiving countries." (Page 4) more

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Supporting Humanitarian Communication: What Role Does a Dedicated ‘common Service’ Play in Community Engagement and Accountability? A Case Study from the Rohingya Response, Cox's Bazaar

Nicola Bailey, Sally Gowland, Nushrat Mehjabin, Fariha Rahman, Fuad Ur Rabbi

London: BBC Media Action (2021), 55 pp.

"Since October 2017, the Common Service for Community Engagement and Accountability (‘the Common Service’) has been funded as a dedicated project providing key services and support to help humanitarian organisations engage effectively with Rohingya communities and Bangladeshis living near Rohing ... more

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No Newspapers Here: Information Needs Assessments Among Refugees and Host Communities in Ethiopia, Kenya and Tanzania. Exploratory Phase 2019

Pan African Research Services, Christoph Spurk et al.

Bonn: Deutsche Welle DW Akademie (2021), 177 pp.

"When DW Akademie started a new media development project on Refugees and Migration in Africa in 2019, we knew our objective: We wanted to find ways to improve access to information for people affected by displacement, to provide channels for these people to express themselves and to improve the dia ... more

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Involve Us: Information & Participation Dynamics, Desires and Challenges in Sudan’s Tigray Refugee Response

Internews; Insight Strategy Partners (ISP); Cisco (2021), 87 pp.

"Through a combination of interviews, surveys, desk research, and focus group discussions this Information Ecosystem Assessment (IEA) explores trends of information demand and supply within refugee and host communities. The report analyzes their information access, needs, use, flows, and identifies ... more

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Peeling the Onion: A Multi-Layered Infodemic and its Impact on Trust for Syrians in Lebanon

Internews (2021), 68 pp.

"Internews focuses primarily on the information ecosystem for Syrian refugees residing in Lebanon to acknowledge and unpack the unique experiences for Syrians at a time when information is heavily impacted by Lebanon’s various compounding crises. The ecosystem for Syrians is assessed here as an ec ... more

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En movimiento durante la pandemia COVID-19: Información, confianza e influencia entre venezolanos en Nariño, Colombia

Internews (2021), 74 pp.

"1. Los proveedores de información no han atendido suficientemente las necesidades de los refugiados y migrantes en la región, especialmente aquellos en situaciones más vulnerables como los refugiados y migrantes LGBTQI+ y aquellos con estatus migratorio irregular. Los líderes comunitarios para ... more

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Mediated Lives: Waiting and Hope among Iraqi Refugees in Jordan

Mirjam Twigt

New York; Oxford: Berghahn (2021), xii, 228 pp.

"Using the example of Iraqi refugees in Jordan's capital of Amman, this book describes how information and communication technologies (ICTs) play out in the everyday experiences of urban refugees, geographically located in the Global South, and shows how interactions between online and offline space ... more

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Análisis del ecosistema de información Barranquilla | Soledad, Colombia

Carmen Mendivil et al.

Internews (2021), 42 pp.

"En Barranquilla y Soledad se destacan tres categorías de necesidades de información entre la población migrante y retornada: información legal/asuntos migratorios (76%); medios de subsistencia (63%, incluye información laboral); necesidades primarias (55%, esta categoría incluye los temas de ... more

The Digital Worlds of Displacement-Affected Communities: A Cross-Context Study of How People Affected by Displacement Use Mobile Phones Top Insights

The Digital Worlds of Displacement-Affected Communities: A Cross-Context Study of How People Affected by Displacement Use Mobile Phones
Top Insights