"Serious communication gaps between the humanitarian sector and refugees in Dadaab, Kenya, are increasing refugee suffering and putting lives at risk. There are clear indications that these information gaps are hampering the aid response and that despite important efforts from individual agencies, c ... urrent communication strategies for affected communities are not working as effectively as they could, and critical coordination needs to be improved. These are the clear indications from the joint Communications Needs Assessment led by Internews in collaboration with Star FM and Radio Ergo/IMS and with support from NRC. The assessment included an extensive survey of more than 600 refugees in all three of Dadaab’s camps. Overall results from the survey show that large numbers of refugees don’t have the information they need to access basic aid: More than 70% of newly-arrived refugees say they lack information on how to register for aid and similar numbers say they need information on how to locate missing family members. High figures are also recorded for lack of information on how to access health, shelter, how to communicate with family outside the camps and more." (Executive summary, page 4) more