"This edition’s findings highlight important progress: in 2024, mobile broadband services have become more affordable in most regions and for most income groups, and a growing number of countries are meeting the Broadband Commission’s target of entry-level broadband services costing less than 2 ... per cent of monthly GNI per capita. These gains reflect the efforts of governments, regulators, and industry to expand access and reduce cost barriers. Yet for far too many people around the world, the cost of connectivity services continues to account for a disproportionate share of income. This prevents them from fully participating in the digital economy, accessing vital services, or exercising their rights in an increasingly digital world. Fixed broadband remains largely unaffordable for vast segments of the population, especially in low-income countries. Even where services are affordable on average, significant gaps persist within countries, disproportionately affecting those who are already marginalized. And as digital services become more bandwidth-intensive, affordability must be assessed not just in terms of price, but also in relation to the quality and adequacy of the service." (Foreword) more

"The median price for a smartphone globally is US$92.59. The lowest regional median price is in Africa, at $60.23, while the highest is $101.88 in the Americas. The median global affordability (defined as price as a percentage of average monthly income) for a smartphone is 11%. Europe has the greate ... st regional affordability, at 4.5%, while Africa has the least, at 41%. The median smartphone price among low-income countries is $36.62, rising in line between price and income groups, with the median smartphone price among high-income countries at $121.49. Feature phones offer a lower price point. The global median price for an internet-capable feature phone is $25, at 5.53% affordability. This data is not a measure of all prices in all contexts. For example, we know that second-hand markets are thriving and typically offer lower prices than buying new devices. We also know that many retailers not affiliated with a mobile network will sell unlocked devices that are able to function on multiple networks. However, given the widespread and consistent nature of operators selling phones through their website, this data assumes that the prices set by operators are not without context: they will be responsive to the competitive pressures of other retailers in the markets in which they operate. While these prices are not definitive on what the cost of a smartphone is in each country, they are certainly indicative of the range of prices that customers have in several parts of the world. [...] Across the three years of data collection, the median device price did not vary more than $15 between each period. At the same time, device affordability grew, with the highest median price – $92.59 in 2024 – corresponding to the greatest affordability at 10.99%. This is because average incomes rose globally across these four years, meaning that while the price of the device might be similar as before, it represents, on average, a smaller fraction of how much someone has to spend from their income to afford it. This trend, if it remains, will indicate continued progress towards greater affordability for all. However, the slow pace of progress means that devices will remain unaffordable for millions without responsive action from policymakers and industry." (Pages 3-5) more

"Given the budget, good quality new PCs are likely to be the most stable, and in many instances will be the preferred technology choice. However, their high purchase price remains a key inhibitor to lowering their comparative total cost of ownership (TCO) in a small business, NGO or school. New PC p ... urchase prices can account for 63-85% of the ownership costs that make TCO different between new and refurbished PCs. In contrast, a key TCO inhibitor for refurbished PCs is their failure rate and associated ongoing costs, accounting for 64-75% of the comparative TCO costs. A network of good quality refurbished PCs (imported brands such as Hewlett Packard, Dell and IBM) offers a window period of stability, making them a viable technology choice under certain conditions. They are likely to have the lowest TCO over five years. While the hardware replacement costs over that period could be the equivalent of the purchase price of the PCs, most of these costs are likely to occur in the final years of ownership. The high frequency of failures, together with the high ongoing costs for lower quality refurbished PCs (some 75% of the comparative totals), suggests that they should not be considered a viable technology option. In the case of lower quality refurbished PCs, hardware replacement costs alone can be more than 140% the purchase price of the PCs. A high level of failure can be expected throughout the five years of ownership." (Executive summary, p.4) more